Customer Service Jobs in Essex, VT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-9 of 9 Jobs

Customer Service Representative - UniFirst ($1,000 Sign On)

  • Essex Junction, VT
  • 13 days ago
  • Essex Junction, VT
  • 13 days ago

Provide excellent customer service to both customers and UniFirst personnel....

Customer Service Rep Teller Support Specialist

  • Essex, VT
  • 3 days ago
  • Essex, VT
  • 3 days ago

The person in this position will routinely move between the customer service desk and teller line as needed....

Customer Service Representative

  • Plattsburgh, NY (23 miles from Essex, VT)
  • 3 days ago
  • Plattsburgh, NY (23 miles from Essex, VT)
  • 3 days ago

service Ability to build relationship with clients Written and verbal skills Able to communicate with team members and partners Ability to prioritize and multitask Interested in continuing education...

Customer Service Rep Teller Support Specialist

  • Essex Junction, VT
  • 4 days ago
  • Essex Junction, VT
  • 4 days ago

The person in this position will routinely move between the customer service desk and teller line as needed....

LP Customer Service Associate II

  • South Burlington, VT (7 miles from Essex, VT)
  • 30+ days ago
  • South Burlington, VT (7 miles from Essex, VT)
  • 30+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Retail Customer Service Associate

  • Plattsburgh, NY (23 miles from Essex, VT)
  • 30+ days ago
  • Plattsburgh, NY (23 miles from Essex, VT)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7 Consumer Sq, Plattsburgh, NY 12901...

Loss Prevention Customer Service Associate II Tactical w/uniform

  • Williston, VT (6 miles from Essex, VT)
  • 45+ days ago
  • Williston, VT (6 miles from Essex, VT)
  • 45+ days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Winooski, VT (6 miles from Essex, VT)
  • 60+ days ago
  • Winooski, VT (6 miles from Essex, VT)
  • 60+ days ago

This position must be able to adapt well in the face of workplace stressors such as customers service complaints....

Customer Service Representative

  • Plattsburgh, NY (23 miles from Essex, VT)
  • 60+ days ago
  • Plattsburgh, NY (23 miles from Essex, VT)
  • 60+ days ago

Customer Service Representative Call Center & Customer Service $ 19.50 - $ 20.50 / Hour location_on Plattsburgh, New York work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY...

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
customer service
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Salary for Customer Service Jobs in Essex, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Essex, VT offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Essex, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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