Customer Service Jobs in West Valley City, UT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 34 Jobs

Customer Service Representative - PT

Salt Lake City, UT (1 mile from West Valley City, UT)
30+ days ago

Salt Lake City, UT (1 mile from West Valley City, UT)
30+ days ago

service....

Customer Service Representative - FT

Salt Lake City, UT (1 mile from West Valley City, UT)
16 hours ago

Salt Lake City, UT (1 mile from West Valley City, UT)
16 hours ago

service....

Customer Service Representative

Taylorsville, UT (1 mile from West Valley City, UT)
1 day ago

Taylorsville, UT (1 mile from West Valley City, UT)
1 day ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....

Customer Service Representative

Draper, UT (13 miles from West Valley City, UT)
2 days ago

Draper, UT (13 miles from West Valley City, UT)
2 days ago

Innova Solutions is immediately hiring for a Customer Service Representative Position type: Full Time/Contract Location: Draper, UT Duration: 6+ Months Possible Temp to Perm Onsite role As a Customer...

Seasonal Customer Service Representative - City Creek Center

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Associate Customer Service Representative

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

** + Customer Service in a call-center environment + Customer Service in a Healthcare related call-center environment strongly preferred **LICENSES or CERTIFICATIONS** **Required** + None **Preferred...

Customer Service Representative

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

Customer Service Representative Requisition Id: 380628 Business Unit: LTL Location: Salt Lake City, UT, US, 84104 **What youll need to succeed as a Customer Service Representative at XPO** Minimum qualifications...

Customer Service Representative, Medicare Pharmacy

West Valley City, UT
2 days ago

West Valley City, UT
2 days ago

**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...

Customer Service Representative

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

**ESSENTIAL RESPONSIBILITIES** + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...

Bilingual Customer Service Representative - Automotive

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

Salt Lake City, UT (1 mile from West Valley City, UT)
2 days ago

(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Bilingual Customer Service Representative - Automotive to join our growing team....

Customer Service Representative - Patient Registration

American Fork, UT (19 miles from West Valley City, UT)
2 days ago

American Fork, UT (19 miles from West Valley City, UT)
2 days ago

As our **Customer Service Representative**, youll work to help our patients check into the hospital....

Customer Service Representative

Salt Lake City, UT (1 mile from West Valley City, UT)
3 days ago

Salt Lake City, UT (1 mile from West Valley City, UT)
3 days ago

services tools/enterprise systems (i.e., SAP) Demonstrated interest and willingness to gain basic knowledge of products, pricing and customers Demonstrated effective time management skills to remain...

Senior Customer Service Representative

Draper, UT (13 miles from West Valley City, UT)
3 days ago

Draper, UT (13 miles from West Valley City, UT)
3 days ago

Senior Customer Service Representative - National Remote Requisition Number: 1043673 Job Category: Customer Services Primary Location: Draper, UT, US (Remote considered) Careers at Solutran, part of...

Remote Work

Bilingual Spanish Customer Service Rep

Salt Lake City, UT (1 mile from West Valley City, UT)
5 days ago

Salt Lake City, UT (1 mile from West Valley City, UT)
5 days ago

Were currently looking for a Bilingual Spanish Customer Service Representative to join our West Valley City team....

Medical Device Customer Service Representative

Salt Lake City, UT (1 mile from West Valley City, UT)
7 days ago

Salt Lake City, UT (1 mile from West Valley City, UT)
7 days ago

Job Title : Medical Device Customer Service Representative Reporting To: Supervisor, Sales Customer Service Work Schedule: Fully Remote Salt Lake City, UT Moog Medical Devices Group designs, manufactures...

View all 34 jobs

Demographic Data for West Valley City, UT

Moving to West Valley City, UT? Find some basic demographic data about West Valley City, UT below.

Median Age

Average Household Income

Home Value vs Household Income in West Valley City, UT

Local

National

Total Population

3,270,238

Number of Businesses

89,628

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Customer Service

Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in West Valley City, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in West Valley City, UT offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in West Valley City, UT

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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