Customer Service Jobs in Provo, UT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Multi-Color Corporation
- Provo, UT
- 12 days ago
- Multi-Color Corporation
- Provo, UT
- 12 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Customer Service Representative - Patient Registration
- Spanish Fork, UT (12 miles from Provo, UT)
- 1 day ago
- Spanish Fork, UT (12 miles from Provo, UT)
- 1 day ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Associate - Healthcare
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
- Orem, UT (6 miles from Provo, UT)
- 6 days ago
We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls....
Insurance Customer Service Representative
- Lehi, UT (14 miles from Provo, UT)
- 12 days ago
- Lehi, UT (14 miles from Provo, UT)
- 12 days ago
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Senior Customer Service Representative - National Remote
- Draper, UT (20 miles from Provo, UT)
- 13 days ago
- Draper, UT (20 miles from Provo, UT)
- 13 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkAs our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 45+ days ago
- Orem, UT (6 miles from Provo, UT)
- 45+ days ago
Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As an Email Advocate, you will handle customer emails about their loans....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1313 S UNIVERSITY AVE, PROVO, UT...
Customer Service Representative (UT/SP)
- Orem, UT (6 miles from Provo, UT)
- 45+ days ago
- Orem, UT (6 miles from Provo, UT)
- 45+ days ago
YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....
Remote WorkCustomer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 90+ days ago
- Orem, UT (6 miles from Provo, UT)
- 90+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Savers / Value Village Careers - Customer Service Associate
- Draper, UT (20 miles from Provo, UT)
- 90+ days ago
- Draper, UT (20 miles from Provo, UT)
- 90+ days ago
We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Provo, UT
Highest Education Level
Customer Services in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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