Customer Service Jobs in Provo, UT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Riverton, UT (21 miles from Provo, UT)
- 14 hours ago
- Riverton, UT (21 miles from Provo, UT)
- 14 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- American Fork, UT (13 miles from Provo, UT)
- 14 hours ago
- American Fork, UT (13 miles from Provo, UT)
- 14 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative - Patient Registration
- Riverton, UT (21 miles from Provo, UT)
- 14 hours ago
- Riverton, UT (21 miles from Provo, UT)
- 14 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
Customer Service Representative- Spanish Speaking
- Lehi, UT (14 miles from Provo, UT)
- 8 days ago
- Lehi, UT (14 miles from Provo, UT)
- 8 days ago
We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...
Customer Service Representative - Patient Representative
- Riverton, UT (21 miles from Provo, UT)
- 9 days ago
- Riverton, UT (21 miles from Provo, UT)
- 9 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Insurance Customer Service Representative
- Lehi, UT (14 miles from Provo, UT)
- 12 days ago
- Lehi, UT (14 miles from Provo, UT)
- 12 days ago
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Customer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 25 days ago
- Orem, UT (6 miles from Provo, UT)
- 25 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Customer Service Representative
- Draper, UT (20 miles from Provo, UT)
- 26 days ago
- Draper, UT (20 miles from Provo, UT)
- 26 days ago
Innova Solutions is immediately hiring for a Customer Service Representative Position type: Full Time/Contract Location: Draper, UT Duration: 6+ Months Possible Temp to Perm Onsite role As a Customer...
Licensed Insurance Property & Casualty Customer Service Representative
- Draper, UT (20 miles from Provo, UT)
- 30+ days ago
- Draper, UT (20 miles from Provo, UT)
- 30+ days ago
Lines license (required at hire) 1+ years of experience in customer service experience, call center, or insurance strongly preferred Strong verbal communication, active listening skills and proficiency...
Customer Service Representative
- Lehi, UT (14 miles from Provo, UT)
- 30+ days ago
- Lehi, UT (14 miles from Provo, UT)
- 30+ days ago
We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Provo, UT
Highest Education Level
Customer Services in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Cashier Skills
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Written & Oral Communication
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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