Customer Service Jobs in Orem, UT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Customer Service Representative

  • Riverton, UT (17 miles from Orem, UT)
  • 1 day ago
  • Riverton, UT (17 miles from Orem, UT)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • American Fork, UT (8 miles from Orem, UT)
  • 1 day ago
  • American Fork, UT (8 miles from Orem, UT)
  • 1 day ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative - Patient Registration

  • Riverton, UT (17 miles from Orem, UT)
  • 1 day ago
  • Riverton, UT (17 miles from Orem, UT)
  • 1 day ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representatives

  • South Jordan, UT (21 miles from Orem, UT)
  • 4 days ago
  • South Jordan, UT (21 miles from Orem, UT)
  • 4 days ago

A client of Innova Solutions is immediately hiring for a Customer service representatives Job Title: Customer Service RepresentativesJob Duration: 12+ MonthsJob Location: Jordan Utah Onsite Role As...

Customer Service Representative- Spanish Speaking

  • Lehi, UT (10 miles from Orem, UT)
  • 9 days ago
  • Lehi, UT (10 miles from Orem, UT)
  • 9 days ago

We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...

Insurance Customer Service Representative

  • Lehi, UT (10 miles from Orem, UT)
  • 13 days ago
  • Lehi, UT (10 miles from Orem, UT)
  • 13 days ago

Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....

Customer Service Representative

  • Orem, UT
  • 26 days ago
  • Orem, UT
  • 26 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....

Customer Service Representative

  • Draper, UT (14 miles from Orem, UT)
  • 27 days ago
  • Draper, UT (14 miles from Orem, UT)
  • 27 days ago

Innova Solutions is immediately hiring for a Customer Service Representative Position type: Full Time/Contract Location: Draper, UT Duration: 6+ Months Possible Temp to Perm Onsite role As a Customer...

Licensed Insurance Property & Casualty Customer Service Representative

  • Draper, UT (14 miles from Orem, UT)
  • 30+ days ago
  • Draper, UT (14 miles from Orem, UT)
  • 30+ days ago

Lines license (required at hire) 1+ years of experience in customer service experience, call center, or insurance strongly preferred Strong verbal communication, active listening skills and proficiency...

Customer Service Representative

  • Lehi, UT (10 miles from Orem, UT)
  • 30+ days ago
  • Lehi, UT (10 miles from Orem, UT)
  • 30+ days ago

We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...

Demographic Data for Orem, UT

Moving to Orem, UT? Find some basic demographic data about Orem, UT below.


Local
National
95,173
2,975
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Orem, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Orem, UT offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Orem, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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