Customer Service Jobs in Orem, UT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs
Multi-Color Corporation

Customer Service Representative

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Customer Service Representative - Patient Registration

  • Spanish Fork, UT (18 miles from Orem, UT)
  • 1 day ago
  • Spanish Fork, UT (18 miles from Orem, UT)
  • 1 day ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative - Patient Registration

  • Sandy, UT (20 miles from Orem, UT)
  • 4 days ago
  • Sandy, UT (20 miles from Orem, UT)
  • 4 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate - Healthcare

  • Orem, UT
  • 6 days ago
  • Orem, UT
  • 6 days ago

We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls....

Insurance Customer Service Representative

  • Lehi, UT (10 miles from Orem, UT)
  • 12 days ago
  • Lehi, UT (10 miles from Orem, UT)
  • 12 days ago

Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....

Senior Customer Service Representative - National Remote

  • Draper, UT (14 miles from Orem, UT)
  • 13 days ago
  • Draper, UT (14 miles from Orem, UT)
  • 13 days ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Customer Service Representative

  • South Jordan, UT (21 miles from Orem, UT)
  • 22 days ago
  • South Jordan, UT (21 miles from Orem, UT)
  • 22 days ago

Our client - a Fortune 100 investment firm in South Jordan, UT - is looking for Customer Support Representative with a strong interest in investment banking company to interview and start...

Customer Service Representative-Investment Banking

  • South Jordan, UT (21 miles from Orem, UT)
  • 30+ days ago
  • South Jordan, UT (21 miles from Orem, UT)
  • 30+ days ago

Customer Service Representative-Investment Banking Russell Tobin South Jordan, UT Job Opportunity: Customer Support Representative/Account Representative-Sr Location: South Jordan UT Pay Rate: $20-21.99...

Customer Service Representative

  • Orem, UT
  • 45+ days ago
  • Orem, UT
  • 45+ days ago

Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As an Email Advocate, you will handle customer emails about their loans....

Retail Customer Service Associate

  • Provo, UT (6 miles from Orem, UT)
  • 30+ days ago
  • Provo, UT (6 miles from Orem, UT)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1313 S UNIVERSITY AVE, PROVO, UT...

Customer Service Representative (UT/SP)

  • Orem, UT
  • 45+ days ago
  • Orem, UT
  • 45+ days ago

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....

Remote Work

Customer Service Representative

  • Orem, UT
  • 90+ days ago
  • Orem, UT
  • 90+ days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Savers / Value Village Careers - Customer Service Associate

  • Midvale, UT (22 miles from Orem, UT)
  • 90+ days ago
  • Midvale, UT (22 miles from Orem, UT)
  • 90+ days ago

We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness....

Demographic Data for Orem, UT

Moving to Orem, UT? Find some basic demographic data about Orem, UT below.


Local
National
95,173
2,975
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
customer service
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Salary for Customer Service Jobs in Orem, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Orem, UT offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Orem, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

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