Customer Service Jobs in Layton, UT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
We are seeking to hire a new Personal Lines Customer Service Rep to join our team to handle the general customer service activities for our customers....
person and over the phone, processing policy changes & explaining billing processes, directing all customer service and account retention of the agency....
NTW Customer Service Representative II
- Salt Lake City, UT (22 miles from Layton, UT)
- 17 days ago
- Salt Lake City, UT (22 miles from Layton, UT)
- 17 days ago
The NTW Customer Service Representative 2 reports to the Customer Service Manager and is a required progression for the Customer Service team....
Customer Service Representative
- Ogden, UT (11 miles from Layton, UT)
- 21 days ago
- Ogden, UT (11 miles from Layton, UT)
- 21 days ago
Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...
Retail Customer Service Associate
- Riverdale, UT (5 miles from Layton, UT)
- 45+ days ago
- Riverdale, UT (5 miles from Layton, UT)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4949 S 900 W, RIVERDALE, UT 84405...
Demographic Data for Layton, UT
Moving to Layton, UT? Find some basic demographic data about Layton, UT below.
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Salary for Customer Service Jobs in Layton, UT
Highest Education Level
Customer Services in Layton, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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