Customer Service Jobs in Erda, UT

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-6 of 6 Jobs

Customer Service Rep

  • Salt Lake City, UT (20 miles from Erda, UT)
  • 9 days ago
  • Salt Lake City, UT (20 miles from Erda, UT)
  • 9 days ago

one of their top clients with their search to fill a Customer Service Guide!...

NTW Customer Service Representative II

  • Salt Lake City, UT (20 miles from Erda, UT)
  • 15 days ago
  • Salt Lake City, UT (20 miles from Erda, UT)
  • 15 days ago

The NTW Customer Service Representative 2 reports to the Customer Service Manager and is a required progression for the Customer Service team....

Remote Work

Retail Customer Service Associate

  • West Jordan, UT (19 miles from Erda, UT)
  • 45+ days ago
  • West Jordan, UT (19 miles from Erda, UT)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7571 S 3800 W, WEST JORDAN, UT 84084...

Customer Service Representative - Hospital Specialist

  • Salt Lake City, UT (20 miles from Erda, UT)
  • 45+ days ago
  • Salt Lake City, UT (20 miles from Erda, UT)
  • 45+ days ago

The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals....

Customer Service Representative - Patient Registration II

  • Salt Lake City, UT (20 miles from Erda, UT)
  • 45+ days ago
  • Salt Lake City, UT (20 miles from Erda, UT)
  • 45+ days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative - Patient Registration

  • Salt Lake City, UT (20 miles from Erda, UT)
  • 60+ days ago
  • Salt Lake City, UT (20 miles from Erda, UT)
  • 60+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Demographic Data for Erda, UT

Moving to Erda, UT? Find some basic demographic data about Erda, UT below.


Local
National
3,270,238
89,628

Customer Service Online Courses and Training Opportunities

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Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
customer service
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Salary for Customer Service Jobs in Erda, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Erda, UT offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Erda, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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