Customer Service Jobs in American Fork, UT
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Salt Lake City, UT (19 miles from American Fork, UT)
- 9 days ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 9 days ago
one of their top clients with their search to fill a Customer Service Guide!...
Customer Service Associate - Trainee - Time Limited - No Benefits
- Provo, UT (13 miles from American Fork, UT)
- 10 days ago
- Provo, UT (13 miles from American Fork, UT)
- 10 days ago
Provide excellent customer service. Collect and receipt fees for various transactions and services; balance money received at end of day and prepare applicable reporting materials....
Customer Service Associate - Trainee - Time Limited - No Benefits
- Provo, UT (17 miles from American Fork, UT)
- 12 days ago
- Provo, UT (17 miles from American Fork, UT)
- 12 days ago
One (1) year of general customer service experience in a retail, call center, office, or other related environment. 3....
Customer Service Representative, Bilingual - (Utah) - Start Date 9/15/25
- Draper, UT (6 miles from American Fork, UT)
- 12 days ago
- Draper, UT (6 miles from American Fork, UT)
- 12 days ago
YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....
NTW Customer Service Representative II
- Salt Lake City, UT (19 miles from American Fork, UT)
- 14 days ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 14 days ago
The NTW Customer Service Representative 2 reports to the Customer Service Manager and is a required progression for the Customer Service team....
Remote WorkRetail Customer Service Associate
- West Jordan, UT (17 miles from American Fork, UT)
- 45+ days ago
- West Jordan, UT (17 miles from American Fork, UT)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7571 S 3800 W, WEST JORDAN, UT 84084...
Customer Service Representative - Hospital Specialist
- Salt Lake City, UT (19 miles from American Fork, UT)
- 45+ days ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 45+ days ago
The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals....
Customer Service Representative - Patient Registration II
- Salt Lake City, UT (19 miles from American Fork, UT)
- 45+ days ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 45+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Insurance Customer Service Representative
- Lehi, UT (2 miles from American Fork, UT)
- 60+ days ago
- Lehi, UT (2 miles from American Fork, UT)
- 60+ days ago
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Customer Service Representative - Patient Registration
- Salt Lake City, UT (19 miles from American Fork, UT)
- 60+ days ago
- Salt Lake City, UT (19 miles from American Fork, UT)
- 60+ days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Lehi, UT (2 miles from American Fork, UT)
- 90+ days ago
- Lehi, UT (2 miles from American Fork, UT)
- 90+ days ago
We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...
Customer Service Representative - Claims
- Murray, UT (17 miles from American Fork, UT)
- 90+ days ago
- Murray, UT (17 miles from American Fork, UT)
- 90+ days ago
Inbound & outbound calls from Funeral Homes, Policyholders and Beneficiaries Analyzing contracts for monetary discrepancies Processing life insurance claims Provide excellent customer service on phone...
Demographic Data for American Fork, UT
Moving to American Fork, UT? Find some basic demographic data about American Fork, UT below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in American Fork, UT
Highest Education Level
Customer Services in American Fork, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »