Customer Service Jobs in Westlake, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Customer Service Representative ( Hybrid )
- Diamond Guard Insurance
- Bedford, TX (13 miles from Westlake, TX)
- 9 days ago
- Diamond Guard Insurance
- Bedford, TX (13 miles from Westlake, TX)
- 9 days ago
You’ll help more clients What You’ll Actually Do: Solve billing + policy issues fast, across 30–50 daily calls, emails, chats Assist customers in claims handling-Property Claims, Auto Claims, total...
Customer Service Representative - Bilingual - Mandarin (Start Date October 14, 2025)
- Addison, TX (22 miles from Westlake, TX)
- 1 day ago
- Addison, TX (22 miles from Westlake, TX)
- 1 day ago
Customer Service Representative at National Life Group - Mandarin Speaking Starting rate is $24/hr. with additional pay for relevant skills and experience....
Customer Service Representative Work from Home (Irving, TX ONLY) $16/hr.
- Irving, TX (20 miles from Westlake, TX)
- 2 days ago
- Irving, TX (20 miles from Westlake, TX)
- 2 days ago
We’re hiring customer service professionals who are eager to help others and advance their careers....
Remote WorkCustomer Service Representative II
- Fort Worth, TX (20 miles from Westlake, TX)
- 2 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 2 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Remote Medical Customer Service Representative $16 p/h Fort Worth, TX Only
- Fort Worth, TX (20 miles from Westlake, TX)
- 2 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 2 days ago
service with professionalism and empathy What We’re Looking For At least 1 year of recent call center experience (required) Ability to pick up equipment in Irving, TX Strong attention to detail and...
Remote WorkInsurance Customer Service Manager (Pulte Insurance Agency)
- Coppell, TX (13 miles from Westlake, TX)
- 3 days ago
- Coppell, TX (13 miles from Westlake, TX)
- 3 days ago
JOB SUMMARY: The Insurance Customer Service Manager will report to the VP of Pulte Insurance Agency lead and expand the customer service function within Pulte Insurance Agency, with a focus on scaling...
Customer Service Representative - Bilingual - Spanish (Start Date October 14, 2025)
- Addison, TX (22 miles from Westlake, TX)
- 3 days ago
- Addison, TX (22 miles from Westlake, TX)
- 3 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Medical Equipment Customer Service Representative
- Irving, TX (20 miles from Westlake, TX)
- 5 days ago
- Irving, TX (20 miles from Westlake, TX)
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Fort Worth, TX (20 miles from Westlake, TX)
- 7 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 7 days ago
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on Fort Worth, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Bilingual Customer Service Representative
- Addison, TX (22 miles from Westlake, TX)
- 10 days ago
- Addison, TX (22 miles from Westlake, TX)
- 10 days ago
Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....
Customer Service Representative - Insurance
- Coppell, TX (13 miles from Westlake, TX)
- 14 days ago
- Coppell, TX (13 miles from Westlake, TX)
- 14 days ago
What We Offer $23 $25 per hour starting pay Additional $1/per hour for English/Spanish bilingual fluency $1,000 hiring bonus for those with an active Property & Casualty License (external candidates...
Remote WorkFarmers Insurance Customer Service Representative
- Haltom City, TX (16 miles from Westlake, TX)
- 22 days ago
- Haltom City, TX (16 miles from Westlake, TX)
- 22 days ago
Great Customer Service Skills. Driven and goal-oriented individual....
Customer Service REP - Call Center
- Frisco, TX (24 miles from Westlake, TX)
- 23 days ago
- Frisco, TX (24 miles from Westlake, TX)
- 23 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative (Part Time)
- Fort Worth, TX (20 miles from Westlake, TX)
- 25 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 25 days ago
Requirements (What You Need to Get the Job Done) High School Diploma or GED 2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations...
Customer Service Representative
- Fort Worth, TX (20 miles from Westlake, TX)
- 25 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 25 days ago
Requirements (What You Need to Get the Job Done) High School Diploma or GED. 2+ years of experience in collections, customer service, sales or retail industry....
Demographic Data for Westlake, TX
Moving to Westlake, TX? Find some basic demographic data about Westlake, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westlake, TX
Highest Education Level
Customer Services in Westlake, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »