Customer Service Jobs in Westlake, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Fort Worth, TX (20 miles from Westlake, TX)
- 2 hours ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 2 hours ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative (Bilingual)
- Denton, TX (14 miles from Westlake, TX)
- 1 day ago
- Denton, TX (14 miles from Westlake, TX)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Grand Prairie, TX (20 miles from Westlake, TX)
- 1 day ago
- Grand Prairie, TX (20 miles from Westlake, TX)
- 1 day ago
Customer Service Representative Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base....
Customer Service Representative - MSI
- Keller, TX (5 miles from Westlake, TX)
- 4 days ago
- Keller, TX (5 miles from Westlake, TX)
- 4 days ago
KNOWLEDGE, SKILLS & ABILITIES: Must obtain Property & Casualty Insurance License within 90 days EDUCATION & EXPERIENCE: 2 years of Customer Service experience and/or 1 year of Call Center experience...
Customer Service Representative
- Fort Worth, TX (20 miles from Westlake, TX)
- 8 days ago
- Fort Worth, TX (20 miles from Westlake, TX)
- 8 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - PT
- DFW Airport, TX (13 miles from Westlake, TX)
- 10 days ago
- DFW Airport, TX (13 miles from Westlake, TX)
- 10 days ago
service....
Customer Service Representative, Full or Part Time
- Northlake, TX (7 miles from Westlake, TX)
- 12 days ago
- Northlake, TX (7 miles from Westlake, TX)
- 12 days ago
We want you to join our team as a Customer Service Representative....
Customer Service Representative - Bilingual
- Lake Dallas, TX (14 miles from Westlake, TX)
- 13 days ago
- Lake Dallas, TX (14 miles from Westlake, TX)
- 13 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Addison, TX (22 miles from Westlake, TX)
- 13 days ago
- Addison, TX (22 miles from Westlake, TX)
- 13 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Grapevine, TX (10 miles from Westlake, TX)
- 13 days ago
- Grapevine, TX (10 miles from Westlake, TX)
- 13 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Grand Prairie, TX (20 miles from Westlake, TX)
- 14 days ago
- Grand Prairie, TX (20 miles from Westlake, TX)
- 14 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative
- Euless, TX (13 miles from Westlake, TX)
- 16 days ago
- Euless, TX (13 miles from Westlake, TX)
- 16 days ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
RCM Customer Service Representative - Remote
- Frisco, TX (24 miles from Westlake, TX)
- 17 days ago
- Frisco, TX (24 miles from Westlake, TX)
- 17 days ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkCustomer Service REP - Call Center
- Frisco, TX (24 miles from Westlake, TX)
- 18 days ago
- Frisco, TX (24 miles from Westlake, TX)
- 18 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative - Bilingual - Spanish
- Addison, TX (22 miles from Westlake, TX)
- 19 days ago
- Addison, TX (22 miles from Westlake, TX)
- 19 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Demographic Data for Westlake, TX
Moving to Westlake, TX? Find some basic demographic data about Westlake, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Westlake, TX
Highest Education Level
Customer Services in Westlake, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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