Customer Service Jobs in Texas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative ( Hybrid )
- Diamond Guard Insurance
- Bedford, TX
- 4 days ago
- Diamond Guard Insurance
- Bedford, TX
- 4 days ago
You’ll help more clients What You’ll Actually Do: Solve billing + policy issues fast, across 30–50 daily calls, emails, chats Assist customers in claims handling-Property Claims, Auto Claims, total...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
CUSTOMER SERVICE REPRESENTATIVE- HOME SERVICE Brownwood, TX 76801 TX US Posted: 08/15/2025 2025-08-15 2025-09-14 Industry: ClericalHome220 Job Number: TB911836815 Job Description CUSTOMER SERVICE REPRESENTATIVEHome...
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 45 days of hire date....
Customer Service Representative Call Center & Customer Service $ 20 / Hour location_on Fort Worth, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Position Summary Our Customer Service Representative is the face of Aetna/Mercy Care and impacts members' service experience by handling customer service inquiries and problems via telephone, internet...
Good knowledge and understanding of Customer Service and business/operating processes and procedures. Works to clearly defined procedures under close supervision....
Remote WorkIt is customer service for current clients....
Commercial Lines Customer Service Representative
- San Antonio, TX
- 3 days ago
- San Antonio, TX
- 3 days ago
Commercial Lines Customer Service Representative The Commercial Lines Customer Service Representative works with putting applications together and sending to underwriters for businesses that want Commercial...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
What you will do to contribute to the company's success Handles high in-bound call volume covering a full range of customer service inquiries....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in...
Essential Duties and Responsibilities: - Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in...
As a Customer Service Rep II, you will be responsible for providing personalized and professional service to participants of Structured Settlements....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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