Customer Service Jobs in Texas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX
- 1 day ago
- Liberty Mutual Insurance
- Plano, TX
- 1 day ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Customer Service Representative (Bilingual)
- Balcones Heights, TX
- 1 hour ago
- Balcones Heights, TX
- 1 hour ago
Overview As a Bilingual Customer Service Representative for Titlemax, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Licensed Insurance Customer Service. Job in Leander Gr8Jobs
- Leander, TX
- 16 hours ago
- Leander, TX
- 16 hours ago
Active Property and Casualty license is required....
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Responsible for the effective training of new customer service associates....
Commercial Lines Customer Service Representative
- San Antonio, TX
- 21 hours ago
- San Antonio, TX
- 21 hours ago
and Casualty license Dependable Internet access Ability to balance inbound phone calls, tasks, and emails Comfortably builds rapport over the phone and engages clients in consultative discussions Effectively...
Remote WorkCustomer Service Representative Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base....
As our Customer Service Representative, youll work to help our patients check into the hospital....
The Call Center Customer Service Representative is responsible for providing exceptional customer service and support via phone, and potentially other communication channels, to address customer inquiries...
Leading Small Business Insurance Company is hiring P&C Liscensed Customer Service Professionals!!...
Customer Service Representative (Dental & Vision Benefits) Remote Nebraska
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
As a Remote Customer Service Representative, you will answer incoming calls in a fast-paced call center environment....
Remote WorkJoin a dynamic team where you'll make a real impact by helping grant applicants navigate the funding process with excellent customer service and technical support....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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