Customer Service Jobs in Texas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Brown & Brown Inc
- Van Alstyne, TX
- 10 hours ago
- Brown & Brown Inc
- Van Alstyne, TX
- 10 hours ago
Licenses and Certifications: Must hold a current Property & Casualty insurance license or obtain within 6 months Skills & Experience to Be Successful: Motivated insurance professional with minimum of...
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
We are looking for part-time customer service agents to join our rapidly growing team!...
Customer Service Representative (Hiring Immediately)
- Killeen, TX
- 30+ days ago
- Killeen, TX
- 30+ days ago
We are looking for customer service agents to join our rapidly growing team!...
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
We are looking for customer service agents to join our rapidly growing team on the night shift!...
This position supports customer service, technical support, and customer sales interactions....
Sales and Customer Service Representative
- Farmers Branch, TX
- 2 hours ago
- Farmers Branch, TX
- 2 hours ago
Job involves sales and customer service to new and existing clients. If you enjoy helping people this is the place for you. Well established office in business for 24 years....
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Join our rapidly growing team as a Customer Service Agent on the night shift!...
Were on the lookout for Customer Service Agents to join our rapidly expanding team!...
Job Summary Our client is seeking enthusiastic Customer Service Representatives for an Annual Enrollment period....
**Job Summary:** Responsible for all aspects of telephone customer service....
Sales and Marketing / Insurance /Customer service/ Bilingual
- Houston, TX
- 2 days ago
- Houston, TX
- 2 days ago
customer service / insurance / receptionist /Marketing for busy insurance office / tax and account. must be bilingual Spanish / English duties : answering phone, taking payments, general customer service...
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »