Customer Service Jobs in Texas

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 232 Jobs

The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....

Experienced Bilingual Customer Service Representative

  • Waller, TX
  • 7 days ago
  • Waller, TX
  • 7 days ago

Experienced Bilingual (Spanish) Customer Service Rep....

Bilingual Customer Service Representative

  • Cypress, TX
  • 7 days ago
  • Cypress, TX
  • 7 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Customer Service Representative I

  • Dallas, TX
  • 1 day ago
  • Dallas, TX
  • 1 day ago

Job Description : We are immediately hiring a Customer Service Representative in Dallas, TX for our Supply Chain Solutions division....

Customer Service Representative

  • Victoria, TX
  • 10 days ago
  • Victoria, TX
  • 10 days ago

Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...

Part-Time Remote Customer Service Representative

  • North Houston, TX
  • 8 hours ago
  • North Houston, TX
  • 8 hours ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Temporary (up to 18-months) Customer Service Associate - Call Center

  • San Antonio, TX
  • 10 hours ago
  • San Antonio, TX
  • 10 hours ago

Two year experience in a customer service environment....

Customer Service Representative

  • Texarkana, TX
  • 15 hours ago
  • Texarkana, TX
  • 15 hours ago

Express Employment Professionals is seeking a Customer Service Representative for a local Insurance Agent....

Customer Service Representative, Full or Part Time

  • Northlake, TX
  • 15 hours ago
  • Northlake, TX
  • 15 hours ago

We want you to join our team as a Customer Service Representative....

Customer Service Associate (MUST BE 21 OR OLDER)

  • Fort Cavazos, TX
  • 16 hours ago
  • Fort Cavazos, TX
  • 16 hours ago

Customer Service Associate (MUST BE 21 OR OLDER) United States - Texas - Fort Cavazos Regular Part Time 5100PB1-03 Customer Experience Associate Job Description As a Customer Service expert, you are...

Customer Service Representative University of Houston

  • Houston, TX
  • 20 hours ago
  • Houston, TX
  • 20 hours ago

Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements....

Customer Service Representative (Bilingual)

  • Austin, TX
  • 20 hours ago
  • Austin, TX
  • 20 hours ago

As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...

TPWD - Customer Service Representative I (Fluctuating Hours)

  • Pilot Point, TX
  • 20 hours ago
  • Pilot Point, TX
  • 20 hours ago

I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...

Loss Prevention Customer Service Associate II

  • Midland, TX
  • 1 day ago
  • Midland, TX
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

70182 - LP Customer Service Associate II

  • Katy, TX
  • 1 day ago
  • Katy, TX
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Texas

Moving to Texas? Find some basic demographic data about Texas below.


Local
National
29,144,347
636,376

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Salary for Customer Service Jobs in Texas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Texas offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.7%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Texas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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