Customer Service Jobs in Texas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 60 days after completion of course material....
What you will do As a Customer Service Representative, we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries...
I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...
TRICARE Customer Service Rep - South (NM, TX, OK, AR, LA and TN) - 29744
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
At least two years of professional work experience in a customer service environment Excellent verbal and writing skills....
Customer Service Representative Richardson, Texas Job Description: Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location....
service in verbal and written communicationAble to multi-task in a fast-paced team environment with shifting priorities while staying organized and detailed orientedBilingual verbal and written communication...
Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions...
**What's in this Alternate-Customer Service Representative position for you?...
service....
Senior Customer Service Representative - National Remote
- Dallas, TX
- 3 days ago
- Dallas, TX
- 3 days ago
As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....
Remote WorkAs a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in....
What you'll need to succeed as a Senior Customer Representative at XPO Minimum qualifications: 2 years of experience in customer service Experience with Microsoft Office products such as Word, Excel...
Between $11.00 and $15.00 Per Hour DOE (Depends on Experience) Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative GRISELDA MELENDEZ INSURANCE AGENCY Occupation...
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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