Customer Service Jobs in Texas

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 201 Jobs
Brown & Brown Inc

Personal Lines CSR

Licenses and Certifications: Must hold a current Property & Casualty insurance license or obtain within 6 months Skills & Experience to Be Successful: Motivated insurance professional with minimum of...

Customer Service Representative

  • Killeen, TX
  • 1 day ago
  • Killeen, TX
  • 1 day ago

We are seeking a dedicated and customer-focused Customer Service Representative to join our team....

Customer Service Representative (Part-Time)

  • Killeen, TX
  • 30+ days ago
  • Killeen, TX
  • 30+ days ago

We are looking for part-time customer service agents to join our rapidly growing team!...

Customer Service Representative (Hiring Immediately)

  • Killeen, TX
  • 30+ days ago
  • Killeen, TX
  • 30+ days ago

We are looking for customer service agents to join our rapidly growing team!...

Full-Time Customer Service Representative

  • Killeen, TX
  • 30+ days ago
  • Killeen, TX
  • 30+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Customer Service Representative (Nights)

  • Killeen, TX
  • 30+ days ago
  • Killeen, TX
  • 30+ days ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Service Representative (Full-Time)

  • Killeen, TX
  • 30+ days ago
  • Killeen, TX
  • 30+ days ago

This position supports customer service, technical support, and customer sales interactions....

Sales and Customer Service Representative

  • Farmers Branch, TX
  • 2 hours ago
  • Farmers Branch, TX
  • 2 hours ago

Job involves sales and customer service to new and existing clients. If you enjoy helping people this is the place for you. Well established office in business for 24 years....

Customer Service Representative

  • Odessa, TX
  • 2 hours ago
  • Odessa, TX
  • 2 hours ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative (Nights)

  • Dallas, TX
  • 6 hours ago
  • Dallas, TX
  • 6 hours ago

Join our rapidly growing team as a Customer Service Agent on the night shift!...

Customer Service Representative (Hiring Immediately)

  • Dallas, TX
  • 6 hours ago
  • Dallas, TX
  • 6 hours ago

Were on the lookout for Customer Service Agents to join our rapidly expanding team!...

Customer Service Representative/Agent

  • Houston, TX
  • 10 hours ago
  • Houston, TX
  • 10 hours ago

Job Summary Our client is seeking enthusiastic Customer Service Representatives for an Annual Enrollment period....

Lead Customer Service Representative

  • Houston, TX
  • 1 day ago
  • Houston, TX
  • 1 day ago

**Job Summary:** Responsible for all aspects of telephone customer service....

Sales and Marketing / Insurance /Customer service/ Bilingual

  • Houston, TX
  • 2 days ago
  • Houston, TX
  • 2 days ago

customer service / insurance / receptionist /Marketing for busy insurance office / tax and account. must be bilingual Spanish / English duties : answering phone, taking payments, general customer service...

Customer Service Representative

  • Port Arthur, TX
  • 2 days ago
  • Port Arthur, TX
  • 2 days ago

JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....

Demographic Data for Texas

Moving to Texas? Find some basic demographic data about Texas below.


Local
National
29,144,347
636,376

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Texas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Texas offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Texas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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