Customer Service Jobs in Texas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Client Success Representative (Hybrid) Hot Opportunity
- The Phoenix Insurance
- Dallas, TX
- 5 days ago
- The Phoenix Insurance
- Dallas, TX
- 5 days ago
Service Experience in the Property & Casualty Insurance Industry, preferably in an independent agency....
Hybrid In Person
- Liberty Mutual Insurance
- Plano, TX
- 6 days ago
- Liberty Mutual Insurance
- Plano, TX
- 6 days ago
Schedule: Full-Time Salary Range: USD $38000.00 - $70000.00 Job Category: Customer Service Description Are Ready to Launch Your Career in Insurance with a Fortune 100 Company? Come Grow with Us!...
Remote Full TimeInsurance Customer Service Representative
- Keenan Insurance
- Houston, TX
- 14 days ago
- Keenan Insurance
- Houston, TX
- 14 days ago
Daily Responsibilities: Assist customers with insurance policy inquiries and claims handling Process property claims and handle subrogation cases Provide support for general liability and commercial...
In PersonProperty and Casualty Customer Service Representative
- CAREINGTON INTERNATIONAL CORP
- Frisco, TX
- 20 hours ago
- Frisco, TX
- 20 hours ago
Salary Confidential Position range in Collin County $29k - $47k Per Year Property and Casualty Customer Service Representative CAREINGTON INTERNATIONAL CORP Occupation: Customer Service Representatives...
HybridA Property and Casualty license is required for this role. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed....
In PersonInsurance Customer Service Agent (P&C Licensed)
- MCI Careers
- Dallas, TX
- 2 days ago
- Dallas, TX
- 2 days ago
A Property and Casualty license is required for this role....
In PersonLife Insurance Customer Service Associate
- 1012 Accenture Insurance Company
- San Antonio, TX
- 4 days ago
- San Antonio, TX
- 4 days ago
The Customer Service Associate for Life Insurance will provide call center functional and/or technical support for a Group Life Insurance client....
HybridReceptionist / Insurance /Customer service/ Bilingual
- Santamaria Services / Insurance
- Houston, TX
- 8 days ago
- Houston, TX
- 8 days ago
un Receptionist / Insurance /Customer service/ Bilingual (Houston) Santamaria Services / Insurance 10112 Hammerly Blvd suite F Houston, TX 77080 near Gessner compensation: 1600-1800 plus commission...
In PersonSenior Customer Service Manager - Insurance
- Randstad
- Roanoke, TX
- 20 days ago
- Roanoke, TX
- 20 days ago
The Senior Manager of Service Delivery leads day-to-day performance across a multi-team, multi-queue contact center environment. This role is accountable for delivering consistent results against...
In PersonPersonal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR)
- Staff Force Inc
- McAllen, TX
- 30+ days ago
- McAllen, TX
- 30+ days ago
Salary Confidential Position range in Hidalgo County $14.29 - $22.42 Per hour Personal Lines Insurance Customer Service Representative (Personal Lines Insurance CSR) Staff Force Inc Occupation: Insurance...
In PersonBilingual (English/Spanish) Insurance CSR - 77437
- Sandras Insurance & Tax Services LLC
- El Campo, TX
- 45+ days ago
- El Campo, TX
- 45+ days ago
. - Must have 6 months insurance sales, customer service experience. - Bilingual English/Spanish to communicate with Spanish-speaking customers. - Basic computer skills....
In PersonLicensed Insurance Customer Service Agent (Pulte Insurance Agency)
- PulteGroup
- Coppell, TX
- 60+ days ago
- Coppell, TX
- 60+ days ago
service experience Required Licensing, Registration and/or Certifications Property and Casualty Insurance license required Required Skills/Knowledge Ability to effectively multitask and prioritize...
HybridProperty and Casualty Customer Service Representative
- Acrisure
- Kerrville, TX
- 60+ days ago
- Kerrville, TX
- 60+ days ago
Job Summary Acrisure is seeking a property and casualty customer service representative to support our aerospace and aviation team....
In PersonJob Summary Acrisure is seeking a customer service representative to support our aerospace and aviation team....
HybridDemographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cash Handling
- Point-of-Sale System
- Order Entry
- Stocking
- Safety Training
- Telecom
- Wellness
- Punctual
- Ecommerce
- Food Service Management
- Food Handling
- Branch Management
- Sanitation
- Friendliness
- Courteous
- Compensation and Benefits
- Check Cashing
- Personal Lines
- Property and Casualty Insurance
- Property Damage
- One Call Resolution
- Claims
- Call Center Experience
- Claims Processing
- Inbound
- Financial Services
- Resolution
- Inside Sales
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Billing
- Microsoft Windows
- Retail
- Military Background
- Listening
- High School Diploma
- Customer Relations
- Interpersonal Skills
- English
- Policy Development
- Collaboration
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Teamwork
- Customer Service
- Time Management
- Communication Skills
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Here are some other career titles that require similar skills
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