Customer Service Jobs in Texas
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX
- 7 days ago
- Liberty Mutual Insurance
- Plano, TX
- 7 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Experienced Bilingual (Spanish) Customer Service Rep....
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Job Description : We are immediately hiring a Customer Service Representative in Dallas, TX for our Supply Chain Solutions division....
Must be eligible to participate in the DoD Skillbridge program SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing...
Part-Time Remote Customer Service Representative
- North Houston, TX
- 8 hours ago
- North Houston, TX
- 8 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkTemporary (up to 18-months) Customer Service Associate - Call Center
- San Antonio, TX
- 10 hours ago
- San Antonio, TX
- 10 hours ago
Two year experience in a customer service environment....
Express Employment Professionals is seeking a Customer Service Representative for a local Insurance Agent....
Customer Service Representative, Full or Part Time
- Northlake, TX
- 15 hours ago
- Northlake, TX
- 15 hours ago
We want you to join our team as a Customer Service Representative....
Customer Service Associate (MUST BE 21 OR OLDER)
- Fort Cavazos, TX
- 16 hours ago
- Fort Cavazos, TX
- 16 hours ago
Customer Service Associate (MUST BE 21 OR OLDER) United States - Texas - Fort Cavazos Regular Part Time 5100PB1-03 Customer Experience Associate Job Description As a Customer Service expert, you are...
Customer Service Representative University of Houston
- Houston, TX
- 20 hours ago
- Houston, TX
- 20 hours ago
Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements....
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
TPWD - Customer Service Representative I (Fluctuating Hours)
- Pilot Point, TX
- 20 hours ago
- Pilot Point, TX
- 20 hours ago
I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Texas
Moving to Texas? Find some basic demographic data about Texas below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Texas
Highest Education Level
Customer Services in Texas offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Payment Processing
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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