Customer Service Jobs in Terrell, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Experienced Bilingual Customer Service Representative
- Sunnyvale, TX (15 miles from Terrell, TX)
- 13 days ago
- Sunnyvale, TX (15 miles from Terrell, TX)
- 13 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Retail Customer Service Associate
- Garland, TX (22 miles from Terrell, TX)
- 2 days ago
- Garland, TX (22 miles from Terrell, TX)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5150 N Garland Ave, Garland, TX...
Customer Service Representative - Field Services
- Garland, TX (22 miles from Terrell, TX)
- 6 days ago
- Garland, TX (22 miles from Terrell, TX)
- 6 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Field Insurance Service Representative
- Kaufman, TX (13 miles from Terrell, TX)
- 8 days ago
- Kaufman, TX (13 miles from Terrell, TX)
- 8 days ago
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 60 days after completion of course material....
LP Customer Service Associate II
- Mesquite, TX (19 miles from Terrell, TX)
- 20 days ago
- Mesquite, TX (19 miles from Terrell, TX)
- 20 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Patient Registration
- Mesquite, TX (19 miles from Terrell, TX)
- 30+ days ago
- Mesquite, TX (19 miles from Terrell, TX)
- 30+ days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Demographic Data for Terrell, TX
Moving to Terrell, TX? Find some basic demographic data about Terrell, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Terrell, TX
Highest Education Level
Customer Services in Terrell, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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