Customer Service Jobs in Southlake, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 8 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 8 days ago
This position supports customer service, technical support, and customer sales interactions....
Full-Time Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 30+ days ago
- Dallas, TX (23 miles from Southlake, TX)
- 30+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Representative (Hiring Immediately)
- Dallas, TX (23 miles from Southlake, TX)
- 45+ days ago
- Dallas, TX (23 miles from Southlake, TX)
- 45+ days ago
We are looking for customer service agents to join our rapidly growing team!...
Customer Service Representative (Nights)
- Dallas, TX (23 miles from Southlake, TX)
- 45+ days ago
- Dallas, TX (23 miles from Southlake, TX)
- 45+ days ago
We are looking for customer service agents to join our rapidly growing team on the night shift!...
Work from Home: Customer Service Representative (Healthcare)
- Dallas, TX (23 miles from Southlake, TX)
- 11 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 11 hours ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
Remote WorkInbound Customer Service Representative (Tolling)
- Dallas, TX (23 miles from Southlake, TX)
- 14 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 14 hours ago
We are looking for Customer Service Representatives to support inbound customer service....
Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 3 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 3 days ago
Customer Service Representative Richardson, Texas Job Description: Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location....
Alternate-Customer Service Representative
- Irving, TX (15 miles from Southlake, TX)
- 4 days ago
- Irving, TX (15 miles from Southlake, TX)
- 4 days ago
**What's in this Alternate-Customer Service Representative position for you?...
Senior Customer Service Representative - National Remote
- Dallas, TX (23 miles from Southlake, TX)
- 4 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 4 days ago
As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....
Remote WorkSenior Customer Service Representative
- Fort Worth, TX (18 miles from Southlake, TX)
- 4 days ago
- Fort Worth, TX (18 miles from Southlake, TX)
- 4 days ago
What you'll need to succeed as a Senior Customer Representative at XPO Minimum qualifications: 2 years of experience in customer service Experience with Microsoft Office products such as Word, Excel...
Part Time Customer Service Associate
- DFW Airport, TX (7 miles from Southlake, TX)
- 5 days ago
- DFW Airport, TX (7 miles from Southlake, TX)
- 5 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Dallas, TX (22 miles from Southlake, TX)
- 5 days ago
- Dallas, TX (22 miles from Southlake, TX)
- 5 days ago
preferred with knowledge of construction related products a plus Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome Decision making abilities with excellent customer...
Customer Service Representative (Remote in Texas)
- Richardson, TX (23 miles from Southlake, TX)
- 5 days ago
- Richardson, TX (23 miles from Southlake, TX)
- 5 days ago
We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization....
Remote WorkBilingual Customer Service Representative
- Grapevine, TX (4 miles from Southlake, TX)
- 6 days ago
- Grapevine, TX (4 miles from Southlake, TX)
- 6 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Experienced Bilingual Customer Service Representative
- Frisco, TX (23 miles from Southlake, TX)
- 6 days ago
- Frisco, TX (23 miles from Southlake, TX)
- 6 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Demographic Data for Southlake, TX
Moving to Southlake, TX? Find some basic demographic data about Southlake, TX below.
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Salary for Customer Service Jobs in Southlake, TX
Highest Education Level
Customer Services in Southlake, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Cashier Skills
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Written & Oral Communication
- Energetic
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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