Customer Service Jobs in Southlake, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 85 Jobs

Customer Service Representative

  • Dallas, TX (23 miles from Southlake, TX)
  • 8 days ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 8 days ago

This position supports customer service, technical support, and customer sales interactions....

Full-Time Customer Service Representative

  • Dallas, TX (23 miles from Southlake, TX)
  • 30+ days ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 30+ days ago

We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...

Customer Service Representative (Hiring Immediately)

  • Dallas, TX (23 miles from Southlake, TX)
  • 45+ days ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 45+ days ago

We are looking for customer service agents to join our rapidly growing team!...

Customer Service Representative (Nights)

  • Dallas, TX (23 miles from Southlake, TX)
  • 45+ days ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 45+ days ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Work from Home: Customer Service Representative (Healthcare)

  • Dallas, TX (23 miles from Southlake, TX)
  • 11 hours ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 11 hours ago

Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....

Remote Work

Inbound Customer Service Representative (Tolling)

  • Dallas, TX (23 miles from Southlake, TX)
  • 14 hours ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 14 hours ago

We are looking for Customer Service Representatives to support inbound customer service....

Customer Service Representative

  • Dallas, TX (23 miles from Southlake, TX)
  • 3 days ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 3 days ago

Customer Service Representative Richardson, Texas Job Description: Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location....

Alternate-Customer Service Representative

  • Irving, TX (15 miles from Southlake, TX)
  • 4 days ago
  • Irving, TX (15 miles from Southlake, TX)
  • 4 days ago

**What's in this Alternate-Customer Service Representative position for you?...

Senior Customer Service Representative - National Remote

  • Dallas, TX (23 miles from Southlake, TX)
  • 4 days ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 4 days ago

As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....

Remote Work

Senior Customer Service Representative

  • Fort Worth, TX (18 miles from Southlake, TX)
  • 4 days ago
  • Fort Worth, TX (18 miles from Southlake, TX)
  • 4 days ago

What you'll need to succeed as a Senior Customer Representative at XPO Minimum qualifications: 2 years of experience in customer service Experience with Microsoft Office products such as Word, Excel...

Part Time Customer Service Associate

  • DFW Airport, TX (7 miles from Southlake, TX)
  • 5 days ago
  • DFW Airport, TX (7 miles from Southlake, TX)
  • 5 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Dallas, TX (22 miles from Southlake, TX)
  • 5 days ago
  • Dallas, TX (22 miles from Southlake, TX)
  • 5 days ago

preferred with knowledge of construction related products a plus Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome Decision making abilities with excellent customer...

Customer Service Representative (Remote in Texas)

  • Richardson, TX (23 miles from Southlake, TX)
  • 5 days ago
  • Richardson, TX (23 miles from Southlake, TX)
  • 5 days ago

We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization....

Remote Work

Bilingual Customer Service Representative

  • Grapevine, TX (4 miles from Southlake, TX)
  • 6 days ago
  • Grapevine, TX (4 miles from Southlake, TX)
  • 6 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Experienced Bilingual Customer Service Representative

  • Frisco, TX (23 miles from Southlake, TX)
  • 6 days ago
  • Frisco, TX (23 miles from Southlake, TX)
  • 6 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Demographic Data for Southlake, TX

Moving to Southlake, TX? Find some basic demographic data about Southlake, TX below.


Local
National
31,924
2,166
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Jobs in Southlake, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Southlake, TX offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Southlake, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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