Customer Service Jobs in Southlake, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Bilingual)
- Irving, TX (15 miles from Southlake, TX)
- 3 hours ago
- Irving, TX (15 miles from Southlake, TX)
- 3 hours ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative (Bilingual)
- Dallas, TX (23 miles from Southlake, TX)
- 11 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 11 hours ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Customer Service Representative
- Richardson, TX (23 miles from Southlake, TX)
- 14 hours ago
- Richardson, TX (23 miles from Southlake, TX)
- 14 hours ago
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Senior Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 15 hours ago
- Dallas, TX (23 miles from Southlake, TX)
- 15 hours ago
It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 2+ years customer service OR experience in the healthcare industry **Telecommuting Requirements...
Remote WorkFinancial Services Customer Service Representative (FULL-TIME)
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk,...
Full-Time Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Representative
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
This position supports customer service, technical support, and customer sales interactions....
Bank Customer Service Representative (FULL-TIME & PART-TIME)
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
- Dallas, TX (23 miles from Southlake, TX)
- 1 day ago
POSITION OVERVIEW: BANK CUSTOMER SERVICE REPRESENTATIVE We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives...
Customer Service Representative
- Fort Worth, TX (18 miles from Southlake, TX)
- 1 day ago
- Fort Worth, TX (18 miles from Southlake, TX)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Retail Customer Service Associate
- Grapevine, TX (4 miles from Southlake, TX)
- 2 days ago
- Grapevine, TX (4 miles from Southlake, TX)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1701 W STATE HIGHWAY 114, GRAPEVINE...
Insurance Customer Service Associate
- Richardson, TX (23 miles from Southlake, TX)
- 6 days ago
- Richardson, TX (23 miles from Southlake, TX)
- 6 days ago
service a job alert for this search Insurance Customer Service Richardson, TX, US...
- Dallas, TX (23 miles from Southlake, TX)
- 7 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 7 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....
Customer Service Representative - Field Services
- Grapevine, TX (4 miles from Southlake, TX)
- 8 days ago
- Grapevine, TX (4 miles from Southlake, TX)
- 8 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Alternate-Customer Service Representative
- Irving, TX (15 miles from Southlake, TX)
- 8 days ago
- Irving, TX (15 miles from Southlake, TX)
- 8 days ago
As an Alternate-Customer Service Representative, you will be part of the customer service department supporting patient care initiatives....
Inbound Customer Service Representative (Tolling)
- Dallas, TX (23 miles from Southlake, TX)
- 9 days ago
- Dallas, TX (23 miles from Southlake, TX)
- 9 days ago
We are looking for Customer Service Representatives to support inbound customer service....
Demographic Data for Southlake, TX
Moving to Southlake, TX? Find some basic demographic data about Southlake, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Southlake, TX
Highest Education Level
Customer Services in Southlake, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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