Customer Service Jobs in Schertz, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Bilingual)
- Balcones Heights, TX (16 miles from Schertz, TX)
- 7 days ago
- Balcones Heights, TX (16 miles from Schertz, TX)
- 7 days ago
As a Bilingual Customer Service Representative for Titlemax, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
- San Antonio, TX (16 miles from Schertz, TX)
- 7 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 7 days ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Commercial Lines Customer Service Representative
- San Antonio, TX (12 miles from Schertz, TX)
- 8 days ago
- San Antonio, TX (12 miles from Schertz, TX)
- 8 days ago
and Casualty license Dependable Internet access Ability to balance inbound phone calls, tasks, and emails Comfortably builds rapport over the phone and engages clients in consultative discussions Effectively...
Remote WorkCustomer Service Representative (Dental & Vision Benefits) Remote Nebraska
- San Antonio, TX (16 miles from Schertz, TX)
- 9 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 9 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
- San Antonio, TX (16 miles from Schertz, TX)
- 9 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 9 days ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
Customer Service Representative
- San Antonio, TX (16 miles from Schertz, TX)
- 13 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 13 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
- San Antonio, TX (16 miles from Schertz, TX)
- 15 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 15 days ago
Job Description The Customer Service Voluntary Benefits Associate will provide call center functional and or technical support for a Voluntary Benefits client....
Customer Service Representative
- San Antonio, TX (16 miles from Schertz, TX)
- 21 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 21 days ago
Take inbound to answer questions and work towards a solution (40-50) and make outbound calls when available (90-120+ calls a day) and use various collection strategies to collect on past due...
Customer Service Representative Sales
- San Antonio, TX (16 miles from Schertz, TX)
- 21 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 21 days ago
what it means to be a global leader in customer service and experience one interaction at a time....
Customer Service Representative
- San Antonio, TX (16 miles from Schertz, TX)
- 24 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 24 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative Onsite
- San Antonio, TX (16 miles from Schertz, TX)
- 28 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 28 days ago
Customer Service Representative Location: Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction...
Outbound/Customer Service Representative
- San Antonio, TX (16 miles from Schertz, TX)
- 29 days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 29 days ago
redefining what it means to be a global leader in customer service and experience one interaction at a time....
Customer Service Representative Dental/2317
- Windcrest, TX (6 miles from Schertz, TX)
- 30+ days ago
- Windcrest, TX (6 miles from Schertz, TX)
- 30+ days ago
Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community....
Customer Service Representative RTIS
- San Antonio, TX (16 miles from Schertz, TX)
- 30+ days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 30+ days ago
The Customer Service Representative - Insurance Services is responsible for directly assisting Sales Representatives, Sales Assistants and Customers/policy holders with new and/or renewal accounts....
Customer Service Representative - Labs (on-site)
- San Antonio, TX (16 miles from Schertz, TX)
- 30+ days ago
- San Antonio, TX (16 miles from Schertz, TX)
- 30+ days ago
We are currently looking for a Customer Service Representative to join our growing team!...
Demographic Data for Schertz, TX
Moving to Schertz, TX? Find some basic demographic data about Schertz, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Schertz, TX
Highest Education Level
Customer Services in Schertz, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cashier Skills
- Shipping
- Packaging
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Medical Billing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Billing
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Typing
- Driving
- Friendliness
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »