Customer Service Jobs in San Antonio, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 28 Jobs

Customer Service Representative (Bilingual)

  • Balcones Heights, TX
  • 1 hour ago
  • Balcones Heights, TX
  • 1 hour ago

Overview As a Bilingual Customer Service Representative for Titlemax, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships...

Customer Service Associate

  • San Antonio, TX
  • 11 hours ago
  • San Antonio, TX
  • 11 hours ago

service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...

Commercial Lines Customer Service Representative

  • San Antonio, TX (9 miles from San Antonio, TX)
  • 21 hours ago
  • San Antonio, TX (9 miles from San Antonio, TX)
  • 21 hours ago

and Casualty license Dependable Internet access Ability to balance inbound phone calls, tasks, and emails Comfortably builds rapport over the phone and engages clients in consultative discussions Effectively...

Remote Work

Customer Service Representative (Dental & Vision Benefits) Remote Nebraska

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....

Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....

Collision NW Customer Service Representative

  • San Antonio, TX
  • 2 days ago
  • San Antonio, TX
  • 2 days ago

Gunn Auto is: FAMILY-OWNED FOR THREE GENERATIONS We got our start in 1955 as Curtis C. Gunn, Inc. Known today as Gunn Automotive Group, we are one of the fastest growing privately held companies...

Part Time Senior Customer Service Representative - Remote in San Antonio, TX

  • San Antonio, TX
  • 4 days ago
  • San Antonio, TX
  • 4 days ago

service, etc.) using phones and computers as the primary job tools Health care experience Telecommuting Requirements: Reside within San Antonio, TX Ability to keep all company sensitive documents secure...

Remote Work

Customer Service Representative

  • San Antonio, TX
  • 5 days ago
  • San Antonio, TX
  • 5 days ago

Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...

Customer Service Associate

  • San Antonio, TX
  • 7 days ago
  • San Antonio, TX
  • 7 days ago

Job Description The Customer Service Voluntary Benefits Associate will provide call center functional and or technical support for a Voluntary Benefits client....

Customer Service Representative

  • San Antonio, TX
  • 13 days ago
  • San Antonio, TX
  • 13 days ago

Take inbound to answer questions and work towards a solution (40-50) and make outbound calls when available (90-120+ calls a day) and use various collection strategies to collect on past due...

Customer Service Representative Sales

  • San Antonio, TX
  • 14 days ago
  • San Antonio, TX
  • 14 days ago

what it means to be a global leader in customer service and experience one interaction at a time....

Customer Service Representative

  • San Antonio, TX
  • 16 days ago
  • San Antonio, TX
  • 16 days ago

Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....

Customer Service Representative Onsite

  • San Antonio, TX
  • 21 days ago
  • San Antonio, TX
  • 21 days ago

Customer Service Representative Location: Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction...

Outbound/Customer Service Representative

  • San Antonio, TX
  • 22 days ago
  • San Antonio, TX
  • 22 days ago

redefining what it means to be a global leader in customer service and experience one interaction at a time....

Customer Service Representative Dental/2317

  • Windcrest, TX (10 miles from San Antonio, TX)
  • 24 days ago
  • Windcrest, TX (10 miles from San Antonio, TX)
  • 24 days ago

Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community....

Demographic Data for San Antonio, TX

Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.


Local
National
1,827,900
35,859
Large

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Salary for Customer Service Jobs in San Antonio, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in San Antonio, TX offer the following education background
Bachelor's Degree
35.1%
High School or GED
20.6%
Associate's Degree
16.6%
Vocational Degree or Certification
15.3%
Master's Degree
8.0%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Antonio, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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