Customer Service Jobs in San Antonio, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Bilingual)
- Balcones Heights, TX
- 1 hour ago
- Balcones Heights, TX
- 1 hour ago
Overview As a Bilingual Customer Service Representative for Titlemax, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships...
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Commercial Lines Customer Service Representative
- San Antonio, TX (9 miles from San Antonio, TX)
- 21 hours ago
- San Antonio, TX (9 miles from San Antonio, TX)
- 21 hours ago
and Casualty license Dependable Internet access Ability to balance inbound phone calls, tasks, and emails Comfortably builds rapport over the phone and engages clients in consultative discussions Effectively...
Remote WorkCustomer Service Representative (Dental & Vision Benefits) Remote Nebraska
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Position Description: Ameritas is seeking Customer Service Representatives to drive the business by providing customer service that exceeds customer expectations and achieves customer loyalty....
Gunn Auto is: FAMILY-OWNED FOR THREE GENERATIONS We got our start in 1955 as Curtis C. Gunn, Inc. Known today as Gunn Automotive Group, we are one of the fastest growing privately held companies...
Part Time Senior Customer Service Representative - Remote in San Antonio, TX
- San Antonio, TX
- 4 days ago
- San Antonio, TX
- 4 days ago
service, etc.) using phones and computers as the primary job tools Health care experience Telecommuting Requirements: Reside within San Antonio, TX Ability to keep all company sensitive documents secure...
Remote WorkStrong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Job Description The Customer Service Voluntary Benefits Associate will provide call center functional and or technical support for a Voluntary Benefits client....
Take inbound to answer questions and work towards a solution (40-50) and make outbound calls when available (90-120+ calls a day) and use various collection strategies to collect on past due...
what it means to be a global leader in customer service and experience one interaction at a time....
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Customer Service Representative Location: Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction...
redefining what it means to be a global leader in customer service and experience one interaction at a time....
Customer Service Representative Dental/2317
- Windcrest, TX (10 miles from San Antonio, TX)
- 24 days ago
- Windcrest, TX (10 miles from San Antonio, TX)
- 24 days ago
Join our team of dedicated professionals in providing comprehensive care and quality customer service to our community....
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Antonio, TX
Highest Education Level
Customer Services in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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