Customer Service Jobs in San Antonio, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Insurance Customer Service Representative (Hybrid)
- Shannon Miller Insurance Agency
- San Antonio, TX (13 miles from San Antonio, TX)
- 1 day ago
- Shannon Miller Insurance Agency
- San Antonio, TX (13 miles from San Antonio, TX)
- 1 day ago
& casualty insurance license in the state of Texas Must have at least 2 years experience in customer support within the Personal Lines Insurance Industry High School diploma or equivalent Qualifications...
The Customer Service Representative - Insurance Services is responsible for directly assisting Sales Representatives, Sales Assistants and Customers/policy holders with new and/or renewal accounts....
High School Diploma or equivalent Two years of customer service or sales experience Nice to Have Customer service experience within a call center or sales environment Excellent interpersonal, oral,...
The Customer Service Associate - Life Insurance will provide call center functional and or technical support for an Insurance client....
Medical Equipment Customer Service Representative
- San Antonio, TX
- 6 days ago
- San Antonio, TX
- 6 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
It is customer service for current clients....
Commercial Lines Customer Service Representative
- San Antonio, TX
- 11 days ago
- San Antonio, TX
- 11 days ago
Commercial Lines Customer Service Representative The Commercial Lines Customer Service Representative works with putting applications together and sending to underwriters for businesses that want Commercial...
Customer Service Representative
- Schertz, TX (16 miles from San Antonio, TX)
- 13 days ago
- Schertz, TX (16 miles from San Antonio, TX)
- 13 days ago
Customer Service Representative $20-$27/hr. D.O.E Classic Collision is now hiring a Customer Service Representative....
or GED 1 year in a customer service environment/technical help desk environment, preferably by phone...
Customer Service Representative San Antonio, Texas Customer Service-Member Support 10914 Job Description Overview Customer experience at PenFed starts with you!...
Senior Customer Service Representative - Call Center (Bilingual)
- San Antonio, TX
- 24 days ago
- San Antonio, TX
- 24 days ago
Coach to provide excellent customer service to callers adhering to "first call resolution."...
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative (Bilingual)
- San Antonio, TX
- 30+ days ago
- San Antonio, TX
- 30+ days ago
Your Opportunity Customer Service RepresentativeTitlemax San Antonio, TX As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright...
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 45 days of hire date....
service Reporting customer service-related complaints to technical and operational staff for diagnosis and resolution General duties as assigned What You'll Need High school diploma or equivalent required...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in San Antonio, TX
Highest Education Level
Customer Services in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Store Management
- Health Care
- Order Processing
- Acting
- Friendliness
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Medical Billing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Case Management
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Account Management
- Closing
- Inbound/Outbound Calling
- Billing
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Telephone Skills
- Data Entry
- Flexibility
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Bilingual
- Sales
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »