Customer Service Jobs in Round Rock, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (remote)
- Austin, TX (22 miles from Round Rock, TX)
- moments ago
- Austin, TX (22 miles from Round Rock, TX)
- moments ago
CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open to any qualified applicant in the United States....
Remote WorkLicensed Insurance Customer Service. Job in Leander Gr8Jobs
- Leander, TX (15 miles from Round Rock, TX)
- 1 day ago
- Leander, TX (15 miles from Round Rock, TX)
- 1 day ago
Active Property and Casualty license is required....
Grants Customer Service Representative
- Austin, TX (22 miles from Round Rock, TX)
- 3 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 3 days ago
Join a dynamic team where you'll make a real impact by helping grant applicants navigate the funding process with excellent customer service and technical support....
- Austin, TX (22 miles from Round Rock, TX)
- 6 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 6 days ago
Customer Service Position available for a high volume Auto Insurance Store; Candidate must be licensed with experience in the auto insurance industry....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Austin, TX (22 miles from Round Rock, TX)
- 6 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 6 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
service and/or healthcare setting Knowledge of customer service principles and practices Knowledge of call center telephony and technology Ability to quickly assess a request, use electronic and paper...
Customer Service Representative (Bilingual)
- Austin, TX (22 miles from Round Rock, TX)
- 12 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 12 days ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Medical Equipment Customer Service Representative
- Austin, TX (22 miles from Round Rock, TX)
- 13 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 13 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Patient Registration II
- Round Rock, TX
- 14 days ago
- Round Rock, TX
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - 29102
- Austin, TX (22 miles from Round Rock, TX)
- 15 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 15 days ago
After the first week of training, you have the option to work at home.Maximus is currently hiring Monolingual Customer Service Representatives (English Calls Only) to join our team!...
Field Insurance Service Representative
- Austin, TX (22 miles from Round Rock, TX)
- 16 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 16 days ago
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 60 days after completion of course material....
Customer Service Representative
- Austin, TX (22 miles from Round Rock, TX)
- 18 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 18 days ago
Customer Service Representative Crash Champions - 2.8 Austin, TX Job Details Full-time $10.14 - $25.00 an hour 21 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance...
Customer Service Representative - TPR
- Austin, TX (22 miles from Round Rock, TX)
- 18 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 18 days ago
Job Title: Customer Service Representative About the Role: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team!...
- Austin, TX (22 miles from Round Rock, TX)
- 27 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 27 days ago
Customer Service Mastery: Demonstrate excellent customer service skills, embodying warmth, enthusiasm, and genuine care....
Customer Service Representative - Patient Registration
- Round Rock, TX
- 28 days ago
- Round Rock, TX
- 28 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Round Rock, TX
Moving to Round Rock, TX? Find some basic demographic data about Round Rock, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Round Rock, TX
Highest Education Level
Customer Services in Round Rock, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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