Customer Service Jobs in Round Rock, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Bilingual)
- Cedar Park, TX (10 miles from Round Rock, TX)
- 6 days ago
- Cedar Park, TX (10 miles from Round Rock, TX)
- 6 days ago
As a Bilingual Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Customer Service Representative Specialist Sr
- Austin, TX (22 miles from Round Rock, TX)
- 11 hours ago
- Austin, TX (22 miles from Round Rock, TX)
- 11 hours ago
****Job Description**** - Performs advanced customer service activities and initiatives for specialized products and services....
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Austin, TX (22 miles from Round Rock, TX)
- 11 hours ago
- Austin, TX (22 miles from Round Rock, TX)
- 11 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative - PT
- Austin, TX (22 miles from Round Rock, TX)
- 1 day ago
- Austin, TX (22 miles from Round Rock, TX)
- 1 day ago
service....
Loss Prevention Customer Service Associate II
- Austin, TX (22 miles from Round Rock, TX)
- 5 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Austin, TX (22 miles from Round Rock, TX)
- 5 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 5 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Agency Customer Service Representative
- Austin, TX (22 miles from Round Rock, TX)
- 7 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 7 days ago
service skills Proven track record of achieving objectives Excellent listening and comprehension skills with attention to detail Ability to develop mastery of product knowledge and application process...
Remote WorkTPWD - Customer Service Representative I
- Austin, TX (22 miles from Round Rock, TX)
- 13 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 13 days ago
I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...
Customer Service Representative
- Austin, TX (22 miles from Round Rock, TX)
- 21 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 21 days ago
Excellent customer service skills. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times....
Licensed Insurance Property & Casualty Customer Service Representative
- Austin, TX (22 miles from Round Rock, TX)
- 22 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 22 days ago
Lines license (required at hire) 1+ years of experience in customer service experience, call center, or insurance strongly preferred Strong verbal communication, active listening skills and proficiency...
Part Time Customer Service Associate
- Austin, TX (22 miles from Round Rock, TX)
- 26 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 26 days ago
Assist customers by effectively resolving all customer service issues....
Remote Customer Service Representative
- Austin, TX (22 miles from Round Rock, TX)
- 27 days ago
- Austin, TX (22 miles from Round Rock, TX)
- 27 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 130 Sundance Pkwy Ste 300, Round...
Retail Customer Service Associate
- Austin, TX (22 miles from Round Rock, TX)
- 30+ days ago
- Austin, TX (22 miles from Round Rock, TX)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10901 Lakeline Mall Dr, Austin,...
Division: Women, Infants, and Children (WIC) Working Title: Customer Service Representative Direct Supervisor: Round Rock WIC Team Lead Performs complex (journey-level) customer service work....
Demographic Data for Round Rock, TX
Moving to Round Rock, TX? Find some basic demographic data about Round Rock, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Round Rock, TX
Highest Education Level
Customer Services in Round Rock, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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