Customer Service Jobs in Rosenberg, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Commercial Customer Service Representative
- Katy, TX (22 miles from Rosenberg, TX)
- 6 days ago
- Katy, TX (22 miles from Rosenberg, TX)
- 6 days ago
Were looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
70182 - LP Customer Service Associate II
- Katy, TX (22 miles from Rosenberg, TX)
- 13 days ago
- Katy, TX (22 miles from Rosenberg, TX)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Bilingual Customer Service Representative - Business Insurance
- Richmond, TX (12 miles from Rosenberg, TX)
- 30+ days ago
- Richmond, TX (12 miles from Rosenberg, TX)
- 30+ days ago
Explore life at Travelers. We have 10 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. >> Discover diversity and inclusion....
Retail Customer Service Associate
- Stafford, TX (19 miles from Rosenberg, TX)
- 45+ days ago
- Stafford, TX (19 miles from Rosenberg, TX)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12300 S W Fwy, Stafford Meadows,...
- Stafford, TX (19 miles from Rosenberg, TX)
- 45+ days ago
- Stafford, TX (19 miles from Rosenberg, TX)
- 45+ days ago
Replies within 24 hours Benefits: Competitive salary Free uniforms Health insurance Opportunity for advancement Paid time off Training & development SUMMARY Provides excellent customer service and accurately...
Demographic Data for Rosenberg, TX
Moving to Rosenberg, TX? Find some basic demographic data about Rosenberg, TX below.
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Salary for Customer Service Jobs in Rosenberg, TX
Highest Education Level
Customer Services in Rosenberg, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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