Customer Service Jobs in Rockwall, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Farmers Customer Service Representative
- Allen, TX (18 miles from Rockwall, TX)
- 3 days ago
- Allen, TX (18 miles from Rockwall, TX)
- 3 days ago
Customer Service Representative ALLEN, TX, US...
Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 3 days ago
Requirements (What You Need to Get the Job Done) High School Diploma or GED. 2+ years of experience in collections, customer service, sales or retail industry....
Remote Customer Service Representative
- McKinney, TX (23 miles from Rockwall, TX)
- 3 days ago
- McKinney, TX (23 miles from Rockwall, TX)
- 3 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkBilingual English/Spanish - SafeTrip Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 5 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 5 days ago
an office environment Property & Casualty Producer Insurance and Life & Health Insurance license OR the ability to obtain within 90 days of employment Bilingual fluency in English and Spanish Ability...
Remote WorkCall Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (19 miles from Rockwall, TX)
- 5 days ago
- Richardson, TX (19 miles from Rockwall, TX)
- 5 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative
- Richardson, TX (19 miles from Rockwall, TX)
- 9 days ago
- Richardson, TX (19 miles from Rockwall, TX)
- 9 days ago
Position Summary: The customer service representative is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution of telephone...
Customer Service Representative
- Plano, TX (22 miles from Rockwall, TX)
- 12 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 12 days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Retail Customer Service Representative/Cashier
- Dallas, TX (22 miles from Rockwall, TX)
- 14 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 14 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
Retail Customer Service Associate
- Plano, TX (22 miles from Rockwall, TX)
- 14 days ago
- Plano, TX (22 miles from Rockwall, TX)
- 14 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Spring Creek Pkwy, Plano,...
Dallas Customer Service Representative (Full-Time)
- Dallas, TX (22 miles from Rockwall, TX)
- 19 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 19 days ago
POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
Bilingual Customer Service Representative (FULL-TIME)
- Dallas, TX (22 miles from Rockwall, TX)
- 19 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 19 days ago
POSITION OVERVIEW BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time bilingual customer service representatives to support inbound...
Customer Service Representative (Hiring Immediately)
- Dallas, TX (22 miles from Rockwall, TX)
- 22 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 22 days ago
Were on the lookout for Customer Service Agents to join our rapidly expanding team!...
Customer Service Representative - Collin Edmonds Agency
- Dallas, TX (22 miles from Rockwall, TX)
- 25 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 25 days ago
Customer Service Representative Dallas, TX, US...
Financial Services Customer Service Representative (FULL-TIME)
- Dallas, TX (22 miles from Rockwall, TX)
- 27 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 27 days ago
POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk,...
Demographic Data for Rockwall, TX
Moving to Rockwall, TX? Find some basic demographic data about Rockwall, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Rockwall, TX
Highest Education Level
Customer Services in Rockwall, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Military Background
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Telephone Skills
- Driving
- Reporting
- Collaboration
- Data Entry
- Policy Development
- Multitasking
- Spanish
- English
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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