Customer Service Jobs in Roanoke, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Alternate-Customer Service Representative
- Irving, TX (20 miles from Roanoke, TX)
- 3 days ago
- Irving, TX (20 miles from Roanoke, TX)
- 3 days ago
**What's in this Alternate-Customer Service Representative position for you?...
Senior Customer Service Representative
- Fort Worth, TX (20 miles from Roanoke, TX)
- 4 days ago
- Fort Worth, TX (20 miles from Roanoke, TX)
- 4 days ago
What you'll need to succeed as a Senior Customer Representative at XPO Minimum qualifications: 2 years of experience in customer service Experience with Microsoft Office products such as Word, Excel...
Part Time Customer Service Associate
- DFW Airport, TX (13 miles from Roanoke, TX)
- 4 days ago
- DFW Airport, TX (13 miles from Roanoke, TX)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
Bilingual Customer Service Representative
- Grapevine, TX (10 miles from Roanoke, TX)
- 5 days ago
- Grapevine, TX (10 miles from Roanoke, TX)
- 5 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Experienced Bilingual Customer Service Representative
- Frisco, TX (24 miles from Roanoke, TX)
- 5 days ago
- Frisco, TX (24 miles from Roanoke, TX)
- 5 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative - In office Dallas, TX
- Farmers Branch, TX (19 miles from Roanoke, TX)
- 7 days ago
- Farmers Branch, TX (19 miles from Roanoke, TX)
- 7 days ago
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Customer Service Representative...
- Irving, TX (20 miles from Roanoke, TX)
- 8 days ago
- Irving, TX (20 miles from Roanoke, TX)
- 8 days ago
Opportunity to earn monthly bonuses Average call volume per day=40-50 calls / Average call handle time= 9-15 mins Recommended Skill Set: Sales Customer Service Call Center Experience Health and Life...
Remote WorkCustomer Service Representative
- Fort Worth, TX (20 miles from Roanoke, TX)
- 10 days ago
- Fort Worth, TX (20 miles from Roanoke, TX)
- 10 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Irving, TX (20 miles from Roanoke, TX)
- 13 days ago
- Irving, TX (20 miles from Roanoke, TX)
- 13 days ago
We’re looking for Customer Service Reps, based out of Irving, TX, to join our team and help connect America. Overview : We are currently seeking a Customer Service Representative....
Bilingual Customer Service Representative
- Fort Worth, TX (20 miles from Roanoke, TX)
- 17 days ago
- Fort Worth, TX (20 miles from Roanoke, TX)
- 17 days ago
Staffmark is hiring a Bilingual Customer Service Representative in Fort Worth, TX! Join a professional team where your communication skills are valued, and your growth is supported....
Medical Equipment Customer Service Representative
- Fort Worth, TX (20 miles from Roanoke, TX)
- 20 days ago
- Fort Worth, TX (20 miles from Roanoke, TX)
- 20 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Carrollton, TX (19 miles from Roanoke, TX)
- 21 days ago
- Carrollton, TX (19 miles from Roanoke, TX)
- 21 days ago
Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...
Customer Service Representative
- Grand Prairie, TX (20 miles from Roanoke, TX)
- 23 days ago
- Grand Prairie, TX (20 miles from Roanoke, TX)
- 23 days ago
Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...
Customer Service Representative- MSI
- Keller, TX (5 miles from Roanoke, TX)
- 24 days ago
- Keller, TX (5 miles from Roanoke, TX)
- 24 days ago
KNOWLEDGE, SKILLS & ABILITIES: Must obtain Property & Casualty Insurance License within 90 days EDUCATION & EXPERIENCE: 2 years of Customer Service experience and/or 1 year of Call Center experience...
Customer Service REP - Call Center
- Frisco, TX (24 miles from Roanoke, TX)
- 25 days ago
- Frisco, TX (24 miles from Roanoke, TX)
- 25 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Demographic Data for Roanoke, TX
Moving to Roanoke, TX? Find some basic demographic data about Roanoke, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Roanoke, TX
Highest Education Level
Customer Services in Roanoke, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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