Customer Service Jobs in Roanoke, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Property and Casualty Customer Service Representative
- CAREINGTON INTERNATIONAL CORP
- Frisco, TX (24 miles from Roanoke, TX)
- 22 hours ago
- Frisco, TX (24 miles from Roanoke, TX)
- 22 hours ago
Salary Confidential Position range in Collin County $29k - $47k Per Year Property and Casualty Customer Service Representative CAREINGTON INTERNATIONAL CORP Occupation: Customer Service Representatives...
HybridSenior Customer Service Manager - Insurance
- Randstad
- Roanoke, TX
- 20 days ago
- Roanoke, TX
- 20 days ago
The Senior Manager of Service Delivery leads day-to-day performance across a multi-team, multi-queue contact center environment. This role is accountable for delivering consistent results against...
In PersonLicensed Insurance Customer Service Agent (Pulte Insurance Agency)
- PulteGroup
- Coppell, TX (13 miles from Roanoke, TX)
- 60+ days ago
- Coppell, TX (13 miles from Roanoke, TX)
- 60+ days ago
service experience Required Licensing, Registration and/or Certifications Property and Casualty Insurance license required Required Skills/Knowledge Ability to effectively multitask and prioritize...
HybridDemographic Data for Roanoke, TX
Moving to Roanoke, TX? Find some basic demographic data about Roanoke, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Roanoke, TX
Highest Education Level
Customer Services in Roanoke, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cash Handling
- Point-of-Sale System
- Order Entry
- Stocking
- Safety Training
- Telecom
- Wellness
- Punctual
- Ecommerce
- Food Service Management
- Food Handling
- Branch Management
- Sanitation
- Friendliness
- Courteous
- Compensation and Benefits
- Check Cashing
- Personal Lines
- Property and Casualty Insurance
- Property Damage
- One Call Resolution
- Claims
- Call Center Experience
- Claims Processing
- Inbound
- Financial Services
- Resolution
- Inside Sales
- Loss Prevention
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Billing
- Microsoft Windows
- Retail
- Military Background
- Listening
- High School Diploma
- Customer Relations
- Interpersonal Skills
- English
- Policy Development
- Collaboration
- Telephone Skills
- Multitasking
- Sales
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Computer Skills
- Scheduling
- Teamwork
- Customer Service
- Time Management
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »