Customer Service Jobs in Richmond, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
TRICARE Customer Service Rep - South (NM, TX, OK, AR, LA and TN) - 29744
- Houston, TX (22 miles from Richmond, TX)
- 1 day ago
- Houston, TX (22 miles from Richmond, TX)
- 1 day ago
At least two years of professional work experience in a customer service environment Excellent verbal and writing skills....
Customer Service Representative (Bilingual)
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Rep - Houston, TX
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
**This position is NOT remote** Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to...
Office Assistant - Bilingual customer Service- INSURANCE CSR
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
. *********************************************************************** Keywords: insurance agency, insurance, ISR, CSR, Assistant, receptionist. customer service, bilingual. Girl Friday...
Showroom Customer Service Representative
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing....
- Houston, TX (22 miles from Richmond, TX)
- 4 days ago
- Houston, TX (22 miles from Richmond, TX)
- 4 days ago
Customer Service Representative | HOUSTON TX 77023** **Pay:** $ 18.00/hr....
- Houston, TX (22 miles from Richmond, TX)
- 4 days ago
- Houston, TX (22 miles from Richmond, TX)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
Barc Customer Service Representative
- Houston, TX (22 miles from Richmond, TX)
- 5 days ago
- Houston, TX (22 miles from Richmond, TX)
- 5 days ago
EXPERIENCE REQUIREMENTS Two years of administrative or customer service-related experiences are required....
- Houston, TX (22 miles from Richmond, TX)
- 13 days ago
- Houston, TX (22 miles from Richmond, TX)
- 13 days ago
Position: Customer Service Representative Location: 7514 Alabonson Rd, Houston, TX 77088 (Onsite) ABOUT THE COMPANY: Specialized Fabrication Equipment (S.F.E.)...
- Houston, TX (22 miles from Richmond, TX)
- 13 days ago
- Houston, TX (22 miles from Richmond, TX)
- 13 days ago
Position: Customer Service Representative Location: 7514 Alabonson Rd, Houston, TX 77088 (Onsite) ABOUT THE COMPANY: Specialized Fabrication Equipment (S.F.E.)...
Bilingual Customer Service Rep - Houston, TX
- Houston, TX (22 miles from Richmond, TX)
- 17 days ago
- Houston, TX (22 miles from Richmond, TX)
- 17 days ago
**This position is NOT remote** Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to...
Customer Service Representative (2 Month Temporary Position)
- Houston, TX (22 miles from Richmond, TX)
- 20 days ago
- Houston, TX (22 miles from Richmond, TX)
- 20 days ago
Trusted Senior Specialists delivers old-fashioned customer service of yesterday, using the advanced technology of today....
Customer Service Representative
- Houston, TX (22 miles from Richmond, TX)
- 20 days ago
- Houston, TX (22 miles from Richmond, TX)
- 20 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Week location_on Houston, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
Customer Service Representative
- Houston, TX (22 miles from Richmond, TX)
- 23 days ago
- Houston, TX (22 miles from Richmond, TX)
- 23 days ago
Staffmark is hiring a Customer Service Representative to join a well-respected company in Houston, TX....
Loss Prevention Customer Service Associate (Tactical Uniform)
- Houston, TX (22 miles from Richmond, TX)
- 30+ days ago
- Houston, TX (22 miles from Richmond, TX)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Richmond, TX
Moving to Richmond, TX? Find some basic demographic data about Richmond, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richmond, TX
Highest Education Level
Customer Services in Richmond, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »