Customer Service Jobs in Richmond, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service - Insurance Svc Rep- admin- assistant
- Houston, TX (22 miles from Richmond, TX)
- 13 hours ago
- Houston, TX (22 miles from Richmond, TX)
- 13 hours ago
. *********************************************************************** Keywords: insurance agency, insurance, ISR, CSR, Assistant, receptionist. customer service, bilingual. Girl Friday...
Customer Service Representative (Remote) - 1091
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
- Houston, TX (22 miles from Richmond, TX)
- 3 days ago
As a Remote Customer Service Representative, you will answer incoming calls in a fast-paced call center environment....
Remote WorkWork From Home – Medical Customer Service Rep. Quick Hiring Process/Asap Start
- Houston, TX (22 miles from Richmond, TX)
- 5 days ago
- Houston, TX (22 miles from Richmond, TX)
- 5 days ago
IMPORTANT: -RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate...
Remote Work- Houston, TX (22 miles from Richmond, TX)
- 5 days ago
- Houston, TX (22 miles from Richmond, TX)
- 5 days ago
INSURANCE CUSTOMER SERVICE (SOUTHWEST HOUSTON) JOHN MILTON INSURANCE 11738 S WILCREST DR compensation: N/A employment type: job title: Customer Service We're seeking a Bilingual Customer Service Representative...
Commercial Customer Service Representative
- Houston, TX (22 miles from Richmond, TX)
- 6 days ago
- Houston, TX (22 miles from Richmond, TX)
- 6 days ago
We're looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Associate Customer Service Representative
- Houston, TX (22 miles from Richmond, TX)
- 6 days ago
- Houston, TX (22 miles from Richmond, TX)
- 6 days ago
Essential Functions: Responds to all questions relating to customer service inquiries via verbal and/or written communication with a focus on one call resolution....
Commercial Customer Service Representative
- Katy, TX (11 miles from Richmond, TX)
- 6 days ago
- Katy, TX (11 miles from Richmond, TX)
- 6 days ago
Were looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Receptionist / Insurance /Customer service/ Bilingual
- Houston, TX (22 miles from Richmond, TX)
- 7 days ago
- Houston, TX (22 miles from Richmond, TX)
- 7 days ago
Receptionist /Insurance / customer service for busy insurance office / tax and account. must be bilingual Spanish / English duties : answering phone, taking payments, general customer service at the...
Customer Service Representative
- Houston, TX (22 miles from Richmond, TX)
- 9 days ago
- Houston, TX (22 miles from Richmond, TX)
- 9 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative University of Houston
- Houston, TX (22 miles from Richmond, TX)
- 13 days ago
- Houston, TX (22 miles from Richmond, TX)
- 13 days ago
Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements....
70182 - LP Customer Service Associate II
- Katy, TX (11 miles from Richmond, TX)
- 13 days ago
- Katy, TX (11 miles from Richmond, TX)
- 13 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Houston, TX (22 miles from Richmond, TX)
- 14 days ago
- Houston, TX (22 miles from Richmond, TX)
- 14 days ago
Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support....
Retail Customer Service Representative/Cashier
- Houston, TX (22 miles from Richmond, TX)
- 16 days ago
- Houston, TX (22 miles from Richmond, TX)
- 16 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
Evening Customer Service Representative
- Houston, TX (22 miles from Richmond, TX)
- 18 days ago
- Houston, TX (22 miles from Richmond, TX)
- 18 days ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Representative (Fluent in Spanish Preferred)
- Houston, TX (22 miles from Richmond, TX)
- 19 days ago
- Houston, TX (22 miles from Richmond, TX)
- 19 days ago
Adecco Is Hiring for Customer Service Representative (Fluent in Spanish Preferred) **Key Responsibilities:** + Provide exceptional customer support via phone, email, and chat + Assist with inquiries...
Demographic Data for Richmond, TX
Moving to Richmond, TX? Find some basic demographic data about Richmond, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richmond, TX
Highest Education Level
Customer Services in Richmond, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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