Customer Service Jobs in Richardson, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Bilingual)
- Irving, TX (16 miles from Richardson, TX)
- 20 hours ago
- Irving, TX (16 miles from Richardson, TX)
- 20 hours ago
Your Opportunity Customer Service Representative (Bilingual) Titlemax Irving, TX As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they...
Customer Service Representative
- Allen, TX (10 miles from Richardson, TX)
- 1 day ago
- Allen, TX (10 miles from Richardson, TX)
- 1 day ago
Were looking for Customer Service Professionals for our Dallas, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Senior Customer Service Representative
- McKinney, TX (16 miles from Richardson, TX)
- 1 day ago
- McKinney, TX (16 miles from Richardson, TX)
- 1 day ago
Were looking for Customer Service Professionals for our Dallas, TX office....
Customer Service Representative - Collin Edmonds Agency
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
Customer Service Representative Dallas, TX, US...
We're looking for Customer Service Professionals for our Dallas, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative (Bilingual)
- Irving, TX (16 miles from Richardson, TX)
- 2 days ago
- Irving, TX (16 miles from Richardson, TX)
- 2 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative (Bilingual)
- Dallas, TX (12 miles from Richardson, TX)
- 2 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 2 days ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Senior Customer Service Representative
- Dallas, TX (12 miles from Richardson, TX)
- 2 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 2 days ago
It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 2+ years customer service OR experience in the healthcare industry **Telecommuting Requirements...
Remote WorkFinancial Services Customer Service Representative (FULL-TIME)
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk,...
Full-Time Customer Service Representative
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Representative
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
This position supports customer service, technical support, and customer sales interactions....
Bank Customer Service Representative (FULL-TIME & PART-TIME)
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 3 days ago
POSITION OVERVIEW: BANK CUSTOMER SERVICE REPRESENTATIVE We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives...
Retail Customer Service Associate
- Grapevine, TX (19 miles from Richardson, TX)
- 4 days ago
- Grapevine, TX (19 miles from Richardson, TX)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1701 W STATE HIGHWAY 114, GRAPEVINE...
Demographic Data for Richardson, TX
Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Richardson, TX
Highest Education Level
Customer Services in Richardson, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »