Customer Service Jobs in Prosper, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 23 Jobs

Customer Service Representative (Remote in Texas)

  • Richardson, TX (20 miles from Prosper, TX)
  • 4 days ago
  • Richardson, TX (20 miles from Prosper, TX)
  • 4 days ago

We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization....

Remote Work

Bilingual Customer Service Representative

  • Lucas, TX (22 miles from Prosper, TX)
  • 5 days ago
  • Lucas, TX (22 miles from Prosper, TX)
  • 5 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Experienced Bilingual Customer Service Representative

  • Frisco, TX (6 miles from Prosper, TX)
  • 5 days ago
  • Frisco, TX (6 miles from Prosper, TX)
  • 5 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Customer Service Representative - Bilingual

  • Richardson, TX (20 miles from Prosper, TX)
  • 5 days ago
  • Richardson, TX (20 miles from Prosper, TX)
  • 5 days ago

Position Summary: The customer service representative- bilingual is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution...

Customer Service Representative

  • Addison, TX (21 miles from Prosper, TX)
  • 5 days ago
  • Addison, TX (21 miles from Prosper, TX)
  • 5 days ago

Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....

Customer Service Representative - In office Dallas, TX

  • Farmers Branch, TX (23 miles from Prosper, TX)
  • 7 days ago
  • Farmers Branch, TX (23 miles from Prosper, TX)
  • 7 days ago

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Customer Service Representative...

Customer Service Representative

  • Richardson, TX (20 miles from Prosper, TX)
  • 11 days ago
  • Richardson, TX (20 miles from Prosper, TX)
  • 11 days ago

Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...

Customer Service Representative - Westwood Insurance Agency

  • Plano, TX (15 miles from Prosper, TX)
  • 18 days ago
  • Plano, TX (15 miles from Prosper, TX)
  • 18 days ago

& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...

Customer Service Representative

  • Carrollton, TX (22 miles from Prosper, TX)
  • 20 days ago
  • Carrollton, TX (22 miles from Prosper, TX)
  • 20 days ago

Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...

Call Center Customer Service Representative - Sales (Hybrid)

  • Richardson, TX (20 miles from Prosper, TX)
  • 21 days ago
  • Richardson, TX (20 miles from Prosper, TX)
  • 21 days ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Customer Service Representative (Bilingual)

  • Plano, TX (15 miles from Prosper, TX)
  • 21 days ago
  • Plano, TX (15 miles from Prosper, TX)
  • 21 days ago

Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service REP - Call Center

  • Frisco, TX (6 miles from Prosper, TX)
  • 24 days ago
  • Frisco, TX (6 miles from Prosper, TX)
  • 24 days ago

Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...

Contact Center Customer Service Representative

  • Addison, TX (21 miles from Prosper, TX)
  • 27 days ago
  • Addison, TX (21 miles from Prosper, TX)
  • 27 days ago

We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....

Call Center Customer Service Representative

  • Addison, TX (21 miles from Prosper, TX)
  • 27 days ago
  • Addison, TX (21 miles from Prosper, TX)
  • 27 days ago

Previous customer service experience is preferred. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based....

Customer Service Representative

  • Plano, TX (15 miles from Prosper, TX)
  • 27 days ago
  • Plano, TX (15 miles from Prosper, TX)
  • 27 days ago

Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....

Remote Work

Demographic Data for Prosper, TX

Moving to Prosper, TX? Find some basic demographic data about Prosper, TX below.


Local
National
38,980
854
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Jobs in Prosper, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Prosper, TX offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.7%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Prosper, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »