Customer Service Jobs in Ponder, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-13 of 13 Jobs

Customer Service Representative - Bilingual

Colleyville, TX (23 miles from Ponder, TX)
12 hours ago

Colleyville, TX (23 miles from Ponder, TX)
12 hours ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

Southlake, TX (19 miles from Ponder, TX)
12 hours ago

Southlake, TX (19 miles from Ponder, TX)
12 hours ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...

ULINE- Customer Service Representative

Keller, TX (18 miles from Ponder, TX)
12 hours ago

Keller, TX (18 miles from Ponder, TX)
12 hours ago

Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...

Customer Service Representative (Pulte Insurance Agency)

Coppell, TX (24 miles from Ponder, TX)
2 days ago

Coppell, TX (24 miles from Ponder, TX)
2 days ago

Job Profile Summary The Customer Service Representative plays a pivotal role in servicing our established customer base by efficiently managing incoming service requests and creating cross-selling opportunities...

TPWD - Customer Service Representative I

Valley View, TX (19 miles from Ponder, TX)
6 days ago

Valley View, TX (19 miles from Ponder, TX)
6 days ago

I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...

Retail Customer Service Associate

Grapevine, TX (22 miles from Ponder, TX)
8 days ago

Grapevine, TX (22 miles from Ponder, TX)
8 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1701 W STATE HIGHWAY 114, GRAPEVINE...

Retail Customer Service Associate

Keller, TX (18 miles from Ponder, TX)
10 days ago

Keller, TX (18 miles from Ponder, TX)
10 days ago

Customer Service Representative (Bilingual)

Denton, TX (8 miles from Ponder, TX)
22 days ago

Denton, TX (8 miles from Ponder, TX)
22 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Customer Service Representative, Full or Part Time

Northlake, TX (9 miles from Ponder, TX)
30+ days ago

Northlake, TX (9 miles from Ponder, TX)
30+ days ago

Store 2741202: 18501 Interstate 35 W, Northlake, Texas 76262 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

Justin, TX (8 miles from Ponder, TX)
45+ days ago

Justin, TX (8 miles from Ponder, TX)
45+ days ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

ULINE- Call Center Representative

Denton, TX (8 miles from Ponder, TX)
45+ days ago

Denton, TX (8 miles from Ponder, TX)
45+ days ago

Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...

Customer Service Representative

Lewisville, TX (15 miles from Ponder, TX)
90+ days ago

Lewisville, TX (15 miles from Ponder, TX)
90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative Job

Roanoke, TX (14 miles from Ponder, TX)
90+ days ago

Roanoke, TX (14 miles from Ponder, TX)
90+ days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

View all jobs

Demographic Data for Ponder, TX

Moving to Ponder, TX? Find some basic demographic data about Ponder, TX below.

Median Age

Average Household Income

Home Value vs Household Income in Ponder, TX

Local

National

Total Population

6,321

Number of Businesses

City Size

Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

customer service

....................

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Jobs in Ponder, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Ponder, TX offer the following education background

Bachelor's Degree

35.2%

High School or GED

20.5%

Associate's Degree

16.7%

Vocational Degree or Certification

15.3%

Master's Degree

8.1%

Some College

2.8%

Doctorate Degree

0.9%

Some High School

0.5%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Ponder, TX

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Related Career Advice Articles

insurance agent's hands over a small house

How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »