Customer Service Jobs in Plano, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX
- 13 days ago
- Liberty Mutual Insurance
- Plano, TX
- 13 days ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Customer Service Representative - PT
- DFW Airport, TX (20 miles from Plano, TX)
- 1 day ago
- DFW Airport, TX (20 miles from Plano, TX)
- 1 day ago
service....
Customer Service Representative (Hiring Immediately)
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
We are looking for customer service agents to join our rapidly growing team!...
Customer Service Representative (Nights)
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
We are looking for customer service agents to join our rapidly growing team on the night shift!...
Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 24 days ago
- Dallas, TX (18 miles from Plano, TX)
- 24 days ago
This position supports customer service, technical support, and customer sales interactions....
Full-Time Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 90+ days ago
- Dallas, TX (18 miles from Plano, TX)
- 90+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Jump-start your career as a Customer Service Rep PRN today with Medical City Plano....
Retention and Customer Service Representative
- Irving, TX (20 miles from Plano, TX)
- 1 day ago
- Irving, TX (20 miles from Plano, TX)
- 1 day ago
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
Customer Service Representative- Float
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service Representative
- Grand Prairie, TX (24 miles from Plano, TX)
- 3 days ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 3 days ago
. + Perform other related duties as assigned **Qualifications** + Interpersonal and customer service skills. + Analytical and problem-solving skills. + Multitasking and organizational skills. + Ability...
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....
Customer Service Representative (Bilingual)
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Team Lead
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
Quality Location: Dallas, Texas Hours: 1st Shift Full Time/Benefit Eligible In this role, you will: Support the Customer Service Supervisor with departmental goals and objectives, including training...
Bank/Credit Union Contact Center Customer Service Representative (CCC)
- Allen, TX (7 miles from Plano, TX)
- 4 days ago
- Allen, TX (7 miles from Plano, TX)
- 4 days ago
What would be nice for you to have: Customer service and multi-tasking skills. Ability to listen to and empathize with the customer/member....
Bank Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 5 days ago
- Dallas, TX (18 miles from Plano, TX)
- 5 days ago
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Cashier Skills
- Shipping
- Packaging
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Food Service Management
- Energetic
- Willingness To Learn
- Dusting
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Referrals
- Billing
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Telephone Skills
- Driving
- Friendliness
- Typing
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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