Customer Service Jobs in Plano, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Representative/Cashier
- Dallas, TX (18 miles from Plano, TX)
- 18 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 18 hours ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Spring Creek Pkwy, Plano,...
LP Customer Service Associate II
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative - Insurance
- Coppell, TX (15 miles from Plano, TX)
- 5 days ago
- Coppell, TX (15 miles from Plano, TX)
- 5 days ago
What We Offer $23 $25 per hour starting pay Additional $1/per hour for English/Spanish bilingual fluency $1,000 hiring bonus for those with an active Property & Casualty License (external candidates...
Client: Automotive Job Title: Customer Service Representative Duration: 6 Months Location: Plano, TX Overview: Training Onsite after that it will be remote Description: Expand your communication skills...
Dallas Customer Service Representative (Full-Time)
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME) We are looking for customer service representatives to support inbound customer service, help desk, and back-office processing representatives...
Bilingual Customer Service Representative (FULL-TIME)
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time bilingual customer service representatives to support inbound...
Bilingual Bank Customer Service Representative (FULL-TIME & PART-TIME)
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
POSITION OVERVIEW: BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for customer service agents to support inbound customer service, help desk, and back-office...
Customer Service Representative
- Irving, TX (20 miles from Plano, TX)
- 7 days ago
- Irving, TX (20 miles from Plano, TX)
- 7 days ago
High attention to detail is required Skills testing may be required Experience working with community bank bond / D&O / property and casualty insurance programs is preferred Above-average telephone...
Customer Service Representative (Nights)
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
Join our rapidly growing team as a Customer Service Agent on the night shift!...
Customer Service Representative (Hiring Immediately)
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
- Dallas, TX (18 miles from Plano, TX)
- 8 days ago
Were on the lookout for Customer Service Agents to join our rapidly expanding team!...
Customer Service Representative (Bilingual)
- Irving, TX (20 miles from Plano, TX)
- 11 days ago
- Irving, TX (20 miles from Plano, TX)
- 11 days ago
Your Opportunity Customer Service Representative (Bilingual) Titlemax Irving, TX As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they...
Customer Service Representative
- Allen, TX (7 miles from Plano, TX)
- 11 days ago
- Allen, TX (7 miles from Plano, TX)
- 11 days ago
Were looking for Customer Service Professionals for our Dallas, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Senior Customer Service Representative
- McKinney, TX (11 miles from Plano, TX)
- 11 days ago
- McKinney, TX (11 miles from Plano, TX)
- 11 days ago
Were looking for Customer Service Professionals for our Dallas, TX office....
Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 11 days ago
- Dallas, TX (18 miles from Plano, TX)
- 11 days ago
We're looking for Customer Service Professionals for our Dallas, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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