Customer Service Jobs in Plano, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
service....
Contact Center Customer Service Representative
- Addison, TX (9 miles from Plano, TX)
- 9 hours ago
- Addison, TX (9 miles from Plano, TX)
- 9 hours ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- Addison, TX (9 miles from Plano, TX)
- 9 hours ago
- Addison, TX (9 miles from Plano, TX)
- 9 hours ago
Previous customer service experience is preferred. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based....
Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....
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Customer Service Representative - Patient Registration
- Mesquite, TX (20 miles from Plano, TX)
- 18 hours ago
- Mesquite, TX (20 miles from Plano, TX)
- 18 hours ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
service and/or healthcare setting Knowledge of customer service principles and practices Knowledge of call center telephony and technology Ability to quickly assess a request, use electronic and paper...
Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Insurance Personal Lines Customer Service Agent Insurance Personal Lines Customer Service Agent locations Plano-Parkwood time type Full time posted on Posted Yesterday job requisition id R 05878 Join...
Healthcare Customer Service Representative - Starts 7/07
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
Join a large non-profit Healthcare system based in MN! Job Description This position is responsible to apply knowledge of the company's business, products, members and operations to accurately and...
Remote WorkCustomer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service Representative, School Engagement
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
- Dallas, TX (18 miles from Plano, TX)
- 2 days ago
This includes excellent customer service, direct data management, and comprehensive business literacy with systems proficiency....
Customer Service Associates, Electronics
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
We have a limited number of openings for Retail Sales Associates at the Dallas/Fort Worth International Airport, who want to turn customer service into a customer EXPERIENCE for travelers....
Inside Sales and Customer Service Representative
- Grand Prairie, TX (24 miles from Plano, TX)
- 3 days ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 3 days ago
This role uses their technical expertise and customer service skills to create lasting value for existing and new customers in global markets....
Licensed Senior Customer Service Representative - National Remote
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
It may be necessary, given the business need, to work occasional overtime **Preferred Qualifications:** + 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer...
Remote WorkCustomer Service Representative
- The Colony, TX (10 miles from Plano, TX)
- 5 days ago
- The Colony, TX (10 miles from Plano, TX)
- 5 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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