Customer Service Jobs in Plano, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Full-Time Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 7 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 7 hours ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Representative (Nights)
- Dallas, TX (18 miles from Plano, TX)
- 16 days ago
- Dallas, TX (18 miles from Plano, TX)
- 16 days ago
We are looking for customer service agents to join our rapidly growing team on the night shift!...
LP Customer Service Associate II
- Dallas, TX (18 miles from Plano, TX)
- 2 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 2 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Pulte Insurance Agency)
- Coppell, TX (15 miles from Plano, TX)
- 2 hours ago
- Coppell, TX (15 miles from Plano, TX)
- 2 hours ago
Job Profile Summary The Customer Service Representative plays a pivotal role in servicing our established customer base by efficiently managing incoming service requests and creating cross-selling opportunities...
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Bilingual English and Spanish Senior Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
Bilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA Requisition Number: 2289610 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered...
Remote WorkSenior Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
Senior Customer Service Representative - Remote in Mainland USA Requisition Number: 2289608 Job Category: Customer Services Primary Location: Dallas, TX, US (Remote considered) Optum is a global organization...
Remote WorkCustomer Service Representative
- Richardson, TX (6 miles from Plano, TX)
- 1 day ago
- Richardson, TX (6 miles from Plano, TX)
- 1 day ago
Position Summary: The customer service representative is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution of telephone...
Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
- Dallas, TX (18 miles from Plano, TX)
- 3 days ago
Customer Service Representative Responsibilities: Responsible for greeting customers coming into the service department for all service needs....
Customer Service Representative - Bilingual - Mandarin
- Addison, TX (9 miles from Plano, TX)
- 3 days ago
- Addison, TX (9 miles from Plano, TX)
- 3 days ago
Customer Service Representative at National Life Group - Mandarin Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Customer Service Representative - Bilingual - Spanish
- Addison, TX (9 miles from Plano, TX)
- 3 days ago
- Addison, TX (9 miles from Plano, TX)
- 3 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
& Casualty license Some Commercial Lines experience preferred....
Mandarin-speaking Customer Service Rep - Remote
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
Are you looking for a WORK-FROM-HOME CUSTOMER SERVICE JOB? We need you!...
Remote WorkTPWD - Customer Service Representative II (Field Service Representative)
- Garland, TX (10 miles from Plano, TX)
- 4 days ago
- Garland, TX (10 miles from Plano, TX)
- 4 days ago
I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...
Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkBank Customer Service Representative (FULL-TIME & PART-TIME)
- Dallas, TX (18 miles from Plano, TX)
- 5 days ago
- Dallas, TX (18 miles from Plano, TX)
- 5 days ago
LOCATION: Dallas, TX POSITION OVERVIEW: BANK CUSTOMER SERVICE REPRESENTATIVE We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing...
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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