Customer Service Jobs in Plano, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Experienced Bilingual Customer Service Representative
- Grapevine, TX (21 miles from Plano, TX)
- 12 days ago
- Grapevine, TX (21 miles from Plano, TX)
- 12 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Retail Customer Service Associate
- Grand Prairie, TX (24 miles from Plano, TX)
- 1 day ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 1 day ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2325 W Hwy I 20, Grand Prairie,...
Insurance Customer Service Associate
- Richardson, TX (6 miles from Plano, TX)
- 3 days ago
- Richardson, TX (6 miles from Plano, TX)
- 3 days ago
service a job alert for this search Insurance Customer Service Richardson, TX, US...
Casualty license (required) Minimum 1 year of customer service experience Prior insurance experience required Strong communication and problem-solving skills Coachable, dependable, and results-driven...
Customer Service Representative - Bilingual - Spanish (Start Date August 5, 2025)
- Addison, TX (9 miles from Plano, TX)
- 3 days ago
- Addison, TX (9 miles from Plano, TX)
- 3 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
- Dallas, TX (18 miles from Plano, TX)
- 4 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....
Customer Service Representative - Field Services
- Grapevine, TX (21 miles from Plano, TX)
- 5 days ago
- Grapevine, TX (21 miles from Plano, TX)
- 5 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Alternate-Customer Service Representative
- Irving, TX (20 miles from Plano, TX)
- 5 days ago
- Irving, TX (20 miles from Plano, TX)
- 5 days ago
As an Alternate-Customer Service Representative, you will be part of the customer service department supporting patient care initiatives....
Inbound Customer Service Representative (Tolling)
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
- Dallas, TX (18 miles from Plano, TX)
- 6 days ago
We are looking for Customer Service Representatives to support inbound customer service....
Alternate-Customer Service Representative
- Irving, TX (20 miles from Plano, TX)
- 9 days ago
- Irving, TX (20 miles from Plano, TX)
- 9 days ago
**What's in this Alternate-Customer Service Representative position for you?...
Senior Customer Service Representative - National Remote
- Dallas, TX (18 miles from Plano, TX)
- 10 days ago
- Dallas, TX (18 miles from Plano, TX)
- 10 days ago
As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....
Remote WorkPart Time Customer Service Associate
- DFW Airport, TX (20 miles from Plano, TX)
- 10 days ago
- DFW Airport, TX (20 miles from Plano, TX)
- 10 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Dallas, TX (19 miles from Plano, TX)
- 11 days ago
- Dallas, TX (19 miles from Plano, TX)
- 11 days ago
preferred with knowledge of construction related products a plus Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome Decision making abilities with excellent customer...
Customer Service Representative - Bilingual
- Richardson, TX (6 miles from Plano, TX)
- 12 days ago
- Richardson, TX (6 miles from Plano, TX)
- 12 days ago
Position Summary: The customer service representative- bilingual is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution...
Customer Service Representative - In office Dallas, TX
- Farmers Branch, TX (13 miles from Plano, TX)
- 13 days ago
- Farmers Branch, TX (13 miles from Plano, TX)
- 13 days ago
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Customer Service Representative...
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »