Customer Service Jobs in Pharr, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- McAllen, TX (4 miles from Pharr, TX)
- 1 day ago
- McAllen, TX (4 miles from Pharr, TX)
- 1 day ago
Between $11.00 and $15.00 Per Hour DOE (Depends on Experience) Position range in Hidalgo County $11.87 - $19.15 Per hour Customer Service Representative GRISELDA MELENDEZ INSURANCE AGENCY Occupation...
Remote Pharmacy Customer Service Representative
- Mission, TX (16 miles from Pharr, TX)
- 17 days ago
- Mission, TX (16 miles from Pharr, TX)
- 17 days ago
Our Customer Service Representatives will have virtual paid training from their home in Texas....
Remote WorkCustomer Service Representative - Notice of Loss
- McAllen, TX (4 miles from Pharr, TX)
- 30+ days ago
- McAllen, TX (4 miles from Pharr, TX)
- 30+ days ago
Enter information into the claims system Initiating the claims handling process....
Retail Customer Service Associate
- McAllen, TX (4 miles from Pharr, TX)
- 45+ days ago
- McAllen, TX (4 miles from Pharr, TX)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7601 N 10Th St, Mcallen, TX 78504...
Demographic Data for Pharr, TX
Moving to Pharr, TX? Find some basic demographic data about Pharr, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Pharr, TX
Highest Education Level
Customer Services in Pharr, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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