Customer Service Jobs in North Richland Hills, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 32 Jobs

Customer Service Representative - Field Services

  • Grapevine, TX (14 miles from North Richland Hills, TX)
  • 8 hours ago
  • Grapevine, TX (14 miles from North Richland Hills, TX)
  • 8 hours ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Alternate-Customer Service Representative

  • Irving, TX (18 miles from North Richland Hills, TX)
  • 10 hours ago
  • Irving, TX (18 miles from North Richland Hills, TX)
  • 10 hours ago

As an Alternate-Customer Service Representative, you will be part of the customer service department supporting patient care initiatives....

Alternate-Customer Service Representative

  • Irving, TX (18 miles from North Richland Hills, TX)
  • 4 days ago
  • Irving, TX (18 miles from North Richland Hills, TX)
  • 4 days ago

**What's in this Alternate-Customer Service Representative position for you?...

Senior Customer Service Representative

  • Fort Worth, TX (6 miles from North Richland Hills, TX)
  • 5 days ago
  • Fort Worth, TX (6 miles from North Richland Hills, TX)
  • 5 days ago

What you'll need to succeed as a Senior Customer Representative at XPO Minimum qualifications: 2 years of experience in customer service Experience with Microsoft Office products such as Word, Excel...

Part Time Customer Service Associate

  • DFW Airport, TX (14 miles from North Richland Hills, TX)
  • 5 days ago
  • DFW Airport, TX (14 miles from North Richland Hills, TX)
  • 5 days ago

Assist customers by effectively resolving all customer service issues....

Bilingual Customer Service Representative

  • Grapevine, TX (14 miles from North Richland Hills, TX)
  • 6 days ago
  • Grapevine, TX (14 miles from North Richland Hills, TX)
  • 6 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Customer Service Representative - In office Dallas, TX

  • Farmers Branch, TX (22 miles from North Richland Hills, TX)
  • 8 days ago
  • Farmers Branch, TX (22 miles from North Richland Hills, TX)
  • 8 days ago

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Customer Service Representative...

Remote Life Insurance Csr

  • Irving, TX (18 miles from North Richland Hills, TX)
  • 10 days ago
  • Irving, TX (18 miles from North Richland Hills, TX)
  • 10 days ago

Opportunity to earn monthly bonuses Average call volume per day=40-50 calls / Average call handle time= 9-15 mins Recommended Skill Set: Sales Customer Service Call Center Experience Health and Life...

Remote Work

Customer Service Representative

  • Fort Worth, TX (6 miles from North Richland Hills, TX)
  • 11 days ago
  • Fort Worth, TX (6 miles from North Richland Hills, TX)
  • 11 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Customer Service Representative

  • Arlington, TX (13 miles from North Richland Hills, TX)
  • 13 days ago
  • Arlington, TX (13 miles from North Richland Hills, TX)
  • 13 days ago

50Floor, Inc. is looking for a service-oriented Customer Service Representative with good organizational skills....

Customer Service Representative

  • Irving, TX (18 miles from North Richland Hills, TX)
  • 15 days ago
  • Irving, TX (18 miles from North Richland Hills, TX)
  • 15 days ago

We’re looking for Customer Service Reps, based out of Irving, TX, to join our team and help connect America. Overview : We are currently seeking a Customer Service Representative....

Bilingual Customer Service Representative

  • Fort Worth, TX (6 miles from North Richland Hills, TX)
  • 18 days ago
  • Fort Worth, TX (6 miles from North Richland Hills, TX)
  • 18 days ago

Staffmark is hiring a Bilingual Customer Service Representative in Fort Worth, TX! Join a professional team where your communication skills are valued, and your growth is supported....

Medical Equipment Customer Service Representative

  • Fort Worth, TX (6 miles from North Richland Hills, TX)
  • 22 days ago
  • Fort Worth, TX (6 miles from North Richland Hills, TX)
  • 22 days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative

  • Carrollton, TX (23 miles from North Richland Hills, TX)
  • 22 days ago
  • Carrollton, TX (23 miles from North Richland Hills, TX)
  • 22 days ago

Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...

Customer Service Representative

  • Grand Prairie, TX (15 miles from North Richland Hills, TX)
  • 24 days ago
  • Grand Prairie, TX (15 miles from North Richland Hills, TX)
  • 24 days ago

Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...

Demographic Data for North Richland Hills, TX

Moving to North Richland Hills, TX? Find some basic demographic data about North Richland Hills, TX below.


Local
National
29,144,347
636,376

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in North Richland Hills, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in North Richland Hills, TX offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in North Richland Hills, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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