Customer Service Jobs in Navasota, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Field Insurance Service Representative
- Anderson, TX (12 miles from Navasota, TX)
- 28 days ago
- Anderson, TX (12 miles from Navasota, TX)
- 28 days ago
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 60 days after completion of course material....
Retail Customer Service Associate
- College Station, TX (22 miles from Navasota, TX)
- 45+ days ago
- College Station, TX (22 miles from Navasota, TX)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1405 Earl Rudder Fwy S, College...
Customer Service Representative
- College Station, TX (22 miles from Navasota, TX)
- 45+ days ago
- College Station, TX (22 miles from Navasota, TX)
- 45+ days ago
JOB SUMMARY: The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch....
Customer Service Representative
- College Station, TX (22 miles from Navasota, TX)
- 90+ days ago
- College Station, TX (22 miles from Navasota, TX)
- 90+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Navasota, TX
Moving to Navasota, TX? Find some basic demographic data about Navasota, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Navasota, TX
Highest Education Level
Customer Services in Navasota, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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