Customer Service Jobs in Nacogdoches, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Lufkin, TX (22 miles from Nacogdoches, TX)
- 5 days ago
- Lufkin, TX (22 miles from Nacogdoches, TX)
- 5 days ago
Between $12.00 and $15.00 Per Hour DOE (Depends on Experience) Position range in Angelina County $10.88 - $16.25 Per hour Customer Service Representative JOHN P TOOLE Occupation: Customer Service Representatives...
Customer Service Representative - Centralized Intake
- Lufkin, TX (22 miles from Nacogdoches, TX)
- 45+ days ago
- Lufkin, TX (22 miles from Nacogdoches, TX)
- 45+ days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Retail Customer Service Associate
- Lufkin, TX (22 miles from Nacogdoches, TX)
- 45+ days ago
- Lufkin, TX (22 miles from Nacogdoches, TX)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 407 N Brentwood, Lufkin, TX 75904...
Demographic Data for Nacogdoches, TX
Moving to Nacogdoches, TX? Find some basic demographic data about Nacogdoches, TX below.
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Salary for Customer Service Jobs in Nacogdoches, TX
Highest Education Level
Customer Services in Nacogdoches, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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