Customer Service Jobs in Mission, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Bilingual)
- McAllen, TX (12 miles from Mission, TX)
- 4 hours ago
- McAllen, TX (12 miles from Mission, TX)
- 4 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Bilingual Customer Service Representative
- Edinburg, TX (17 miles from Mission, TX)
- 8 days ago
- Edinburg, TX (17 miles from Mission, TX)
- 8 days ago
Maximus is currently hiring Bilingual Customer Service Representatives (Spanish & English Calls) to join our team!...
Customer Service Representative
- Edinburg, TX (17 miles from Mission, TX)
- 8 days ago
- Edinburg, TX (17 miles from Mission, TX)
- 8 days ago
Maximus is currently hiring Monolingual Customer Service Representatives (English Calls Only) to join our team!...
Customer Service Representative - Notice of Loss
- McAllen, TX (12 miles from Mission, TX)
- 14 days ago
- McAllen, TX (12 miles from Mission, TX)
- 14 days ago
Enter information into the claims system Initiating the claims handling process....
Retail Customer Service Associate
- McAllen, TX (12 miles from Mission, TX)
- 18 days ago
- McAllen, TX (12 miles from Mission, TX)
- 18 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7601 N 10Th St, Mcallen, TX 78504...
Demographic Data for Mission, TX
Moving to Mission, TX? Find some basic demographic data about Mission, TX below.
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Salary for Customer Service Jobs in Mission, TX
Highest Education Level
Customer Services in Mission, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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