Customer Service Jobs in Midlothian, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-8 of 8 Jobs

Customer Service Representative - Field Services

  • Waxahachie, TX (14 miles from Midlothian, TX)
  • 2 days ago
  • Waxahachie, TX (14 miles from Midlothian, TX)
  • 2 days ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Customer Service Representative

  • Dallas, TX (24 miles from Midlothian, TX)
  • 8 days ago
  • Dallas, TX (24 miles from Midlothian, TX)
  • 8 days ago

preferred with knowledge of construction related products a plus Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome Decision making abilities with excellent customer...

Customer Service Representative

  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 27 days ago
  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 27 days ago

Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...

OPS - Customer Service Representative

  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 29 days ago
  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 29 days ago

Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...

Customer Service Associate

  • Arlington, TX (15 miles from Midlothian, TX)
  • 30+ days ago
  • Arlington, TX (15 miles from Midlothian, TX)
  • 30+ days ago

General information Name Customer Service Associate Ref # 477 Date Friday, April 18, 2025 City Arlington State Texas Country United States Business Entity Brady Industries Function Customer Service...

Inside Sales and Customer Service Representative

  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 30+ days ago
  • Grand Prairie, TX (22 miles from Midlothian, TX)
  • 30+ days ago

This role uses their technical expertise and customer service skills to create lasting value for existing and new customers in global markets....

Customer Service Representatives

  • Midlothian, TX
  • 90+ days ago
  • Midlothian, TX
  • 90+ days ago

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...

Customer Service Representative

  • Desoto, TX (12 miles from Midlothian, TX)
  • 90+ days ago
  • Desoto, TX (12 miles from Midlothian, TX)
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Midlothian, TX

Moving to Midlothian, TX? Find some basic demographic data about Midlothian, TX below.


Local
National
42,827
852
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
customer service
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Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Midlothian, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Midlothian, TX offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Midlothian, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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