Customer Service Jobs in Midland, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative (Bilingual)
- Odessa, TX (19 miles from Midland, TX)
- 30+ days ago
- Odessa, TX (19 miles from Midland, TX)
- 30+ days ago
Overview As a Customer Service Representative Bilingual, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representatives
- Odessa, TX (19 miles from Midland, TX)
- 90+ days ago
- Odessa, TX (19 miles from Midland, TX)
- 90+ days ago
We have immediate opportunities for Customer Service Representatives. Flexible day, evening and weekend hours are available. WHAT ARE WE LOOKING FOR?...
Demographic Data for Midland, TX
Moving to Midland, TX? Find some basic demographic data about Midland, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Midland, TX
Highest Education Level
Customer Services in Midland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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