Customer Service Jobs in Melissa, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Allen, TX (14 miles from Melissa, TX)
- 4 days ago
- Allen, TX (14 miles from Melissa, TX)
- 4 days ago
Were looking for Customer Service Professionals for our Dallas, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Senior Customer Service Representative
- McKinney, TX (7 miles from Melissa, TX)
- 4 days ago
- McKinney, TX (7 miles from Melissa, TX)
- 4 days ago
Were looking for Customer Service Professionals for our Dallas, TX office....
Bilingual Customer Service Representative
- Richardson, TX (24 miles from Melissa, TX)
- 4 days ago
- Richardson, TX (24 miles from Melissa, TX)
- 4 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative
- Richardson, TX (24 miles from Melissa, TX)
- 5 days ago
- Richardson, TX (24 miles from Melissa, TX)
- 5 days ago
We're looking for Customer Service Professionals for our Dallas, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Senior Customer Service Representative
- Richardson, TX (24 miles from Melissa, TX)
- 5 days ago
- Richardson, TX (24 miles from Melissa, TX)
- 5 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative
- Richardson, TX (24 miles from Melissa, TX)
- 6 days ago
- Richardson, TX (24 miles from Melissa, TX)
- 6 days ago
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Retail Customer Service Associate
- Sherman, TX (21 miles from Melissa, TX)
- 9 days ago
- Sherman, TX (21 miles from Melissa, TX)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3333 N Us Highway 75, Sherman, TX...
Insurance Customer Service Associate
- Richardson, TX (24 miles from Melissa, TX)
- 12 days ago
- Richardson, TX (24 miles from Melissa, TX)
- 12 days ago
service a job alert for this search Insurance Customer Service Richardson, TX, US...
Insurance Customer Service Representative
- Plano, TX (19 miles from Melissa, TX)
- 12 days ago
- Plano, TX (19 miles from Melissa, TX)
- 12 days ago
Casualty license (required) Minimum 1 year of customer service experience Prior insurance experience required Strong communication and problem-solving skills Coachable, dependable, and results-driven...
Customer Service Representative - Service Department
- Howe, TX (19 miles from Melissa, TX)
- 15 days ago
- Howe, TX (19 miles from Melissa, TX)
- 15 days ago
Customer Service Representative Responsibilities: Responsible for greeting customers coming into the service department for all service needs....
Experienced Bilingual Customer Service Representative
- Plano, TX (19 miles from Melissa, TX)
- 20 days ago
- Plano, TX (19 miles from Melissa, TX)
- 20 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative - Bilingual
- Richardson, TX (24 miles from Melissa, TX)
- 21 days ago
- Richardson, TX (24 miles from Melissa, TX)
- 21 days ago
Position Summary: The customer service representative- bilingual is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution...
Customer Service Representative - Westwood Insurance Agency
- Plano, TX (19 miles from Melissa, TX)
- 30+ days ago
- Plano, TX (19 miles from Melissa, TX)
- 30+ days ago
& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Remote Customer Service Representative
- McKinney, TX (7 miles from Melissa, TX)
- 30+ days ago
- McKinney, TX (7 miles from Melissa, TX)
- 30+ days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service REP - Call Center
- Frisco, TX (18 miles from Melissa, TX)
- 30+ days ago
- Frisco, TX (18 miles from Melissa, TX)
- 30+ days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Demographic Data for Melissa, TX
Moving to Melissa, TX? Find some basic demographic data about Melissa, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Melissa, TX
Highest Education Level
Customer Services in Melissa, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Claims
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- Written Communication
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Policy Development
- Spanish
- English
- Multitasking
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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