Customer Service Jobs in Mckinney, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Experienced Bilingual Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 13 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 13 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Retail Customer Service Associate
- Garland, TX (17 miles from Mckinney, TX)
- 2 days ago
- Garland, TX (17 miles from Mckinney, TX)
- 2 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5150 N Garland Ave, Garland, TX...
Insurance Customer Service Associate
- Richardson, TX (16 miles from Mckinney, TX)
- 4 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 4 days ago
service a job alert for this search Insurance Customer Service Richardson, TX, US...
Insurance Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 4 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 4 days ago
Casualty license (required) Minimum 1 year of customer service experience Prior insurance experience required Strong communication and problem-solving skills Coachable, dependable, and results-driven...
Customer Service Representative - Bilingual - Spanish (Start Date August 5, 2025)
- Addison, TX (20 miles from Mckinney, TX)
- 4 days ago
- Addison, TX (20 miles from Mckinney, TX)
- 4 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative - Bilingual
- Richardson, TX (16 miles from Mckinney, TX)
- 13 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 13 days ago
Position Summary: The customer service representative- bilingual is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution...
Customer Service Representative - In office Dallas, TX
- Farmers Branch, TX (24 miles from Mckinney, TX)
- 15 days ago
- Farmers Branch, TX (24 miles from Mckinney, TX)
- 15 days ago
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Customer Service Representative...
Customer Service Representative - Westwood Insurance Agency
- Plano, TX (11 miles from Mckinney, TX)
- 26 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 26 days ago
& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Customer Service Representative
- Carrollton, TX (23 miles from Mckinney, TX)
- 28 days ago
- Carrollton, TX (23 miles from Mckinney, TX)
- 28 days ago
Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (16 miles from Mckinney, TX)
- 28 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 28 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative (Bilingual)
- Plano, TX (11 miles from Mckinney, TX)
- 29 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 29 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service REP - Call Center
- Frisco, TX (14 miles from Mckinney, TX)
- 30+ days ago
- Frisco, TX (14 miles from Mckinney, TX)
- 30+ days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Contact Center Customer Service Representative
- Addison, TX (20 miles from Mckinney, TX)
- 30+ days ago
- Addison, TX (20 miles from Mckinney, TX)
- 30+ days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Demographic Data for Mckinney, TX
Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mckinney, TX
Highest Education Level
Customer Services in Mckinney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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