Customer Service Jobs in Mckinney, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative -Westwood
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
& Casualty insurance license Computer Skills: Basic computer literacy skills are required #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Customer Service Representative - Bilingual - Mandarin (Start Date October 14, 2025)
- Addison, TX (20 miles from Mckinney, TX)
- 1 day ago
- Addison, TX (20 miles from Mckinney, TX)
- 1 day ago
Customer Service Representative at National Life Group - Mandarin Speaking Starting rate is $24/hr. with additional pay for relevant skills and experience....
Customer Service Representative
- Richardson, TX (16 miles from Mckinney, TX)
- 2 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 2 days ago
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Customer Service Representative - Bilingual - Spanish (Start Date October 14, 2025)
- Addison, TX (20 miles from Mckinney, TX)
- 3 days ago
- Addison, TX (20 miles from Mckinney, TX)
- 3 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Bilingual Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 3 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 3 days ago
Health Special Risk, Inc. is seeking a Bilingual Customer Service Representative (English/Spanish) to join our team in Plano, TX....
Remote WorkCustomer Service Representative
- Richardson, TX (16 miles from Mckinney, TX)
- 4 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 4 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Bilingual Customer Service Representative
- Addison, TX (20 miles from Mckinney, TX)
- 10 days ago
- Addison, TX (20 miles from Mckinney, TX)
- 10 days ago
Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....
Farmers Customer Service Representative
- Allen, TX (6 miles from Mckinney, TX)
- 22 days ago
- Allen, TX (6 miles from Mckinney, TX)
- 22 days ago
Customer Service Representative ALLEN, TX, US...
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service REP - Call Center
- Frisco, TX (14 miles from Mckinney, TX)
- 23 days ago
- Frisco, TX (14 miles from Mckinney, TX)
- 23 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative
- Richardson, TX (16 miles from Mckinney, TX)
- 28 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 28 days ago
Position Summary: The customer service representative is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution of telephone...
Customer Service Representative
- Addison, TX (20 miles from Mckinney, TX)
- 30+ days ago
- Addison, TX (20 miles from Mckinney, TX)
- 30+ days ago
Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....
Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 30+ days ago
- Plano, TX (11 miles from Mckinney, TX)
- 30+ days ago
Now Hiring / Immediately Hiring: Customer Service Representative Essential Duties and Responsibilities include the following. Other duties may be assigned....
Retail Customer Service Associate
- Plano, TX (11 miles from Mckinney, TX)
- 30+ days ago
- Plano, TX (11 miles from Mckinney, TX)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Spring Creek Pkwy, Plano,...
Insurance Customer Service Associate
- Richardson, TX (16 miles from Mckinney, TX)
- 45+ days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 45+ days ago
service a job alert for this search Insurance Customer Service Richardson, TX, US...
Demographic Data for Mckinney, TX
Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Mckinney, TX
Highest Education Level
Customer Services in Mckinney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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