Customer Service Jobs in Killeen, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
4X10 Customer Service Representative Full-Time (4 Days a Week)
- Killeen, TX
- 30+ days ago
- Killeen, TX
- 30+ days ago
This position supports customer service, technical support, and customer sales interactions....
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
A Property and Casualty license is required for this role....
We are looking for part-time customer service agents to join our rapidly growing team!...
2X10 Customer Service Representative (Sat. & Sun., 20hrs./wk)
- Killeen, TX
- 30+ days ago
- Killeen, TX
- 30+ days ago
This position supports customer service, technical support, and customer sales interactions....
Tax Customer Service Representative II (Experienced)
- Killeen, TX
- 30+ days ago
- Killeen, TX
- 30+ days ago
MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and...
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
We are looking for customer service agents to join our rapidly growing team on the night shift!...
This position supports customer service, technical support, and customer sales interactions....
A Property and Casualty license is required for this role. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed....
This position supports customer service, technical support, and customer sales interactions....
TPWD - Customer Service Representative I
- Moody, TX (23 miles from Killeen, TX)
- 14 days ago
- Moody, TX (23 miles from Killeen, TX)
- 14 days ago
I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representative (Hiring Immediately)
- Killeen, TX
- 30+ days ago
- Killeen, TX
- 30+ days ago
We are looking for customer service agents to join our rapidly growing team!...
Demographic Data for Killeen, TX
Moving to Killeen, TX? Find some basic demographic data about Killeen, TX below.
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Salary for Customer Service Jobs in Killeen, TX
Highest Education Level
Customer Services in Killeen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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