Customer Service Jobs in Killeen, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Killeen, TX
- 45+ days ago
- Killeen, TX
- 45+ days ago
POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service representatives to...
Retail Customer Service Associate
- Harker Heights, TX (6 miles from Killeen, TX)
- 45+ days ago
- Harker Heights, TX (6 miles from Killeen, TX)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 600 W Central Texas Expressway,...
Customer Service Representative
- Fort Cavazos, TX (8 miles from Killeen, TX)
- 45+ days ago
- Fort Cavazos, TX (8 miles from Killeen, TX)
- 45+ days ago
We are seeking a dedicated and customer-focused Customer Service Representative to join our team....
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
A Property and Casualty license is required for this role....
Tax Customer Service Representative II (Experienced)
- Killeen, TX
- 60+ days ago
- Killeen, TX
- 60+ days ago
Strong customer service orientation with a professional, friendly, and reassuring demeanor. Ability to work independently in a fast-paced, dynamic environment....
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Join our rapidly growing team as a Customer Service Agent on the night shift!...
Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
4X10 Customer Service Representative Full-Time (4 Days a Week)
- Killeen, TX
- 60+ days ago
- Killeen, TX
- 60+ days ago
This position supports customer service, technical support, and customer sales interactions....
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Killeen, TX
- 90+ days ago
- Killeen, TX
- 90+ days ago
SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representative to support inbound customer service, help desk, technical support, and back-office...
Demographic Data for Killeen, TX
Moving to Killeen, TX? Find some basic demographic data about Killeen, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Killeen, TX
Highest Education Level
Customer Services in Killeen, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Order Processing
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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