Customer Service Jobs in Katy, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Sales and Marketing / Insurance /Customer service/ Bilingual
- Houston, TX (22 miles from Katy, TX)
- 10 hours ago
- Houston, TX (22 miles from Katy, TX)
- 10 hours ago
customer service / insurance / receptionist /Marketing for busy insurance office / tax and account. must be bilingual Spanish / English duties : answering phone, taking payments, general customer service...
Lead Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
Job Summary: Responsible for all aspects of telephone customer service....
Loss Prevention Customer Service Associate II
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate (Tactical Uniform)
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative II
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
Minimum of 1 year's personal lines experience in an office or call center environment. Excellent written and verbal communication skills....
Customer Service Representative
- Magnolia, TX (24 miles from Katy, TX)
- 1 day ago
- Magnolia, TX (24 miles from Katy, TX)
- 1 day ago
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
Warranty Customer Service Representative Houston, TX, US : The primary role of the Warranty Service Representative is to be responsible for managing the completion of warranty claims and other request...
Regional Insurance Service Representative
- Richmond, TX (11 miles from Katy, TX)
- 5 days ago
- Richmond, TX (11 miles from Katy, TX)
- 5 days ago
General Lines Property and Casualty Insurance license (or obtain within 3 months of employment). Proficient typing skills (minimum 45 WPM, max 5% error rate)....
Retail Customer Service Associate
- Stafford, TX (17 miles from Katy, TX)
- 6 days ago
- Stafford, TX (17 miles from Katy, TX)
- 6 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12300 S W Fwy, Stafford Meadows,...
Part Time Customer Service Associate
- Houston, TX (22 miles from Katy, TX)
- 7 days ago
- Houston, TX (22 miles from Katy, TX)
- 7 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 9 days ago
- Houston, TX (22 miles from Katy, TX)
- 9 days ago
Essential duties and Responsibilites: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
Bilingual Licensed Insurance Customer Service
- Houston, TX (22 miles from Katy, TX)
- 11 days ago
- Houston, TX (22 miles from Katy, TX)
- 11 days ago
Active Property and Casualty license is required....
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
Job summary : Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and...
Customer Service Rep - Houston, TX
- Houston, TX (22 miles from Katy, TX)
- 16 days ago
- Houston, TX (22 miles from Katy, TX)
- 16 days ago
**This position is NOT remote** Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to...
Showroom Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 16 days ago
- Houston, TX (22 miles from Katy, TX)
- 16 days ago
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing....
Demographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Katy, TX
Highest Education Level
Customer Services in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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