Customer Service Jobs in Katy, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 3 hours ago
- Houston, TX (22 miles from Katy, TX)
- 3 hours ago
We're seeking a dedicated Customer Service Representative to support our dynamic warehouse operations....
Remote Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 19 hours ago
- Houston, TX (22 miles from Katy, TX)
- 19 hours ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 21 hours ago
- Houston, TX (22 miles from Katy, TX)
- 21 hours ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Retail Customer Service Representative/Cashier
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
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service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Office Assistant - customer Service- INSURANCE CSR
- Houston, TX (22 miles from Katy, TX)
- 3 days ago
- Houston, TX (22 miles from Katy, TX)
- 3 days ago
. *********************************************************************** Keywords: insurance agency, insurance, ISR, CSR, Assistant, receptionist. customer service, bilingual. Girl Friday...
Loss Prevention Customer Service Associate (Tactical Uniform)
- Houston, TX (22 miles from Katy, TX)
- 7 days ago
- Houston, TX (22 miles from Katy, TX)
- 7 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Stafford, TX (17 miles from Katy, TX)
- 8 days ago
- Stafford, TX (17 miles from Katy, TX)
- 8 days ago
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
- Houston, TX (22 miles from Katy, TX)
- 9 days ago
- Houston, TX (22 miles from Katy, TX)
- 9 days ago
Customer Service Mastery: Demonstrate excellent customer service skills, embodying warmth, enthusiasm, and genuine care....
Customer Service Representative (Remote) - 1097
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
- Houston, TX (22 miles from Katy, TX)
- 12 days ago
As a Remote Customer Service Representative, you will answer incoming calls in a fast-paced call center environment....
Remote WorkLoss Prevention Customer Service Associate II
- Houston, TX (22 miles from Katy, TX)
- 16 days ago
- Houston, TX (22 miles from Katy, TX)
- 16 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Missouri City, TX (24 miles from Katy, TX)
- 17 days ago
- Missouri City, TX (24 miles from Katy, TX)
- 17 days ago
Customer Service Representative Call Center & Customer Service $ 17 / Week location_on Missouri City, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 17 days ago
- Houston, TX (22 miles from Katy, TX)
- 17 days ago
Customer Service Representative We are looking for a Customer Service Representative for our Houston TX facility....
Retail Customer Service Associate
- Stafford, TX (17 miles from Katy, TX)
- 26 days ago
- Stafford, TX (17 miles from Katy, TX)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12300 S W Fwy, Stafford Meadows,...
Retail Customer Service Associate
- Houston, TX (22 miles from Katy, TX)
- 26 days ago
- Houston, TX (22 miles from Katy, TX)
- 26 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7950 Fm 1960 W, Houston, TX 77070...
Demographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Katy, TX
Highest Education Level
Customer Services in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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