Customer Service Jobs in Katy, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- moments ago
- Houston, TX (22 miles from Katy, TX)
- moments ago
Customer Service Representative We are looking for a Customer Service Representative for our Houston TX facility....
We're looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
LP Customer Service Associate II
- Houston, TX (22 miles from Katy, TX)
- 5 days ago
- Houston, TX (22 miles from Katy, TX)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Work from Home: Customer Service Representative (Healthcare)
- Houston, TX (22 miles from Katy, TX)
- 8 days ago
- Houston, TX (22 miles from Katy, TX)
- 8 days ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
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Retail Customer Service Associate
- Stafford, TX (17 miles from Katy, TX)
- 9 days ago
- Stafford, TX (17 miles from Katy, TX)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 12300 S W Fwy, Stafford Meadows,...
Retail Customer Service Associate
- Houston, TX (22 miles from Katy, TX)
- 9 days ago
- Houston, TX (22 miles from Katy, TX)
- 9 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 7950 Fm 1960 W, Houston, TX 77070...
Senior Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
- Houston, TX (22 miles from Katy, TX)
- 14 days ago
service representatives....
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 19 days ago
- Houston, TX (22 miles from Katy, TX)
- 19 days ago
As a Customer Service Representative you will provide Customer Support over the phone and click to chat providing billing support to a variety of stakeholders....
Customer Service Representative-Overnight (Bilingual/ Spanish Preferred)
- Houston, TX (22 miles from Katy, TX)
- 19 days ago
- Houston, TX (22 miles from Katy, TX)
- 19 days ago
The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an...
- Houston, TX (22 miles from Katy, TX)
- 25 days ago
- Houston, TX (22 miles from Katy, TX)
- 25 days ago
INSURANCE CUSTOMER SERVICE (SOUTHWEST HOUSTON) JOHN MILTON INSURANCE 11738 S WILCREST DR compensation: N/A employment type: job title: Customer Service We're seeking a Bilingual Customer Service Representative...
Customer Service Representative (Fluent in Spanish Preferred)
- Houston, TX (22 miles from Katy, TX)
- 30+ days ago
- Houston, TX (22 miles from Katy, TX)
- 30+ days ago
Adecco Is Hiring for Customer Service Representative (Fluent in Spanish Preferred) **Key Responsibilities:** + Provide exceptional customer support via phone, email, and chat + Assist with inquiries...
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 30+ days ago
- Houston, TX (22 miles from Katy, TX)
- 30+ days ago
Customer Service Representative Call Center & Customer Service $ 15 / Hour location_on Houston, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
- Houston, TX (22 miles from Katy, TX)
- 30+ days ago
- Houston, TX (22 miles from Katy, TX)
- 30+ days ago
Functional Title: Customer Service Rep II Job Title: Customer Service Rep II Agency: Health & Human Services Comm Department: Region 6 CCL DC Field Ops Posting Number: 4682 Closing Date: 07/07/2025...
- Houston, TX (22 miles from Katy, TX)
- 45+ days ago
- Houston, TX (22 miles from Katy, TX)
- 45+ days ago
CWR Customer Service Rep I Call Center & Customer Service $ 17 / Hour location_on Houston, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link CSR Adecco is...
Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 45+ days ago
- Houston, TX (22 miles from Katy, TX)
- 45+ days ago
Post Customer Service Representative Job Category: Customer Service Requisition Number: CUSTO002755 Posting Details Posted: March 27, 2025 Full-Time On-site Locations Showing 1 location Houston, TX...
Demographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Katy, TX
Highest Education Level
Customer Services in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Shipping
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Driving
- Friendliness
- Typing
- Collaboration
- Spanish
- Reporting
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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