Customer Service Jobs in Houston, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Essential duties and Responsibilites: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...
Insurance Csr/Clerk (Bilingual Staff) - Full Time - (Houston)
- Houston, TX
- 1 day ago
- Houston, TX
- 1 day ago
We are looking for a Customer Service representative to help service customers. No Insurance experience required, training is provided, Insurance Experience is a plus....
Active Property and Casualty license is required....
Job summary : Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and...
TRICARE Customer Service Rep - South (NM, TX, OK, AR, LA and TN) - 29744
- Houston, TX
- 4 days ago
- Houston, TX
- 4 days ago
At least two years of professional work experience in a customer service environment Excellent verbal and writing skills....
**This position is NOT remote** Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to...
Office Assistant - Bilingual customer Service- INSURANCE CSR
- Houston, TX
- 6 days ago
- Houston, TX
- 6 days ago
. *********************************************************************** Keywords: insurance agency, insurance, ISR, CSR, Assistant, receptionist. customer service, bilingual. Girl Friday...
Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing....
Customer Service Representative | HOUSTON TX 77023** **Pay:** $ 18.00/hr....
Assist customers by effectively resolving all customer service issues....
Customer Service Representative (Bilingual)
- Pasadena, TX (10 miles from Houston, TX)
- 13 days ago
- Pasadena, TX (10 miles from Houston, TX)
- 13 days ago
Overview As a Bilingual Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Position: Customer Service Representative Location: 7514 Alabonson Rd, Houston, TX 77088 (Onsite) ABOUT THE COMPANY: Specialized Fabrication Equipment (S.F.E.)...
Position: Customer Service Representative Location: 7514 Alabonson Rd, Houston, TX 77088 (Onsite) ABOUT THE COMPANY: Specialized Fabrication Equipment (S.F.E.)...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Houston, TX
Highest Education Level
Customer Services in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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