Customer Service Jobs in Houston, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
**This position is NOT remote** Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to...
70182 - LP Customer Service Associate II
- Webster, TX (20 miles from Houston, TX)
- 1 day ago
- Webster, TX (20 miles from Houston, TX)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Business Office Customer Service Representative
- Pearland, TX (15 miles from Houston, TX)
- 2 days ago
- Pearland, TX (15 miles from Houston, TX)
- 2 days ago
Service Representative...
The Shop Care CSR I is responsible for documenting and communicating pricing approval and denial information as part of the Safelite Solutions claims handling process established by the Insurance Carrier...
Remote WorkCustomer Service Rep/Data Entry
- South Houston, TX (10 miles from Houston, TX)
- 3 days ago
- South Houston, TX (10 miles from Houston, TX)
- 3 days ago
Customer Service Rep / Data Entry Automation Personnel Services is looking for a Customer Service Rep/Data Entry for a company based in South Houston, Texas....
Insurance Customer Service Representative
- Katy, TX (22 miles from Houston, TX)
- 3 days ago
- Katy, TX (22 miles from Houston, TX)
- 3 days ago
Insurance agency seeking candidates for an available position as an Insurance Customer Service Rep. Insurance experience is preferred however is not required. All training will be provided....
Customer Service Representative (2 Month Temporary Position)
- Houston, TX
- 4 days ago
- Houston, TX
- 4 days ago
Trusted Senior Specialists delivers old-fashioned customer service of yesterday, using the advanced technology of today....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
- Seabrook, TX (23 miles from Houston, TX)
- 4 days ago
- Seabrook, TX (23 miles from Houston, TX)
- 4 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative Call Center & Customer Service $ 18 / Week location_on Houston, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco is...
You will inform the field of daily customer service promotions along with providing them with error free orders....
TRICARE Customer Service Rep - South (NM, TX, OK, AR, LA and TN) - 29619
- Houston, TX
- 5 days ago
- Houston, TX
- 5 days ago
At least two years of professional work experience in a customer service environment Excellent verbal and writing skills....
Customer Service Representative********** We are looking for a **Customer Service Representative** for our **Houston TX** facility....
Sales and Marketing / Insurance /Customer service/ Bilingual
- Houston, TX
- 6 days ago
- Houston, TX
- 6 days ago
customer service / insurance / receptionist /Marketing for busy insurance office / tax and account. must be bilingual Spanish / English duties : answering phone, taking payments, general customer service...
Staffmark is hiring a Customer Service Representative to join a well-respected company in Houston, TX....
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkDemographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Houston, TX
Highest Education Level
Customer Services in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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