Customer Service Jobs in Houston, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- South Houston, TX (10 miles from Houston, TX)
- 20 hours ago
- South Houston, TX (10 miles from Houston, TX)
- 20 hours ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
As a Remote Customer Service Representative, you will answer incoming calls in a fast-paced call center environment....
Remote WorkWork From Home – Medical Customer Service Rep. Quick Hiring Process/Asap Start
- Houston, TX
- 4 days ago
- Houston, TX
- 4 days ago
IMPORTANT: -RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate...
Remote WorkCustomer Service Representative (Bilingual)
- Pearland, TX (15 miles from Houston, TX)
- 4 days ago
- Pearland, TX (15 miles from Houston, TX)
- 4 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Pearland, TX (15 miles from Houston, TX)
- 4 days ago
- Pearland, TX (15 miles from Houston, TX)
- 4 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
INSURANCE CUSTOMER SERVICE (SOUTHWEST HOUSTON) JOHN MILTON INSURANCE 11738 S WILCREST DR compensation: N/A employment type: job title: Customer Service We're seeking a Bilingual Customer Service Representative...
We're looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Essential Functions: Responds to all questions relating to customer service inquiries via verbal and/or written communication with a focus on one call resolution....
Commercial Customer Service Representative
- Katy, TX (22 miles from Houston, TX)
- 5 days ago
- Katy, TX (22 miles from Houston, TX)
- 5 days ago
Were looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need....
Receptionist /Insurance / customer service for busy insurance office / tax and account. must be bilingual Spanish / English duties : answering phone, taking payments, general customer service at the...
We're seeking a Bilingual Customer Service Representative (Spanish) to support our clients. **How to Apply: ** Send your resume and a cover letter to ......
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative University of Houston
- Houston, TX
- 11 days ago
- Houston, TX
- 11 days ago
Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements....
70182 - LP Customer Service Associate II
- Katy, TX (22 miles from Houston, TX)
- 12 days ago
- Katy, TX (22 miles from Houston, TX)
- 12 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support....
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Houston, TX
Highest Education Level
Customer Services in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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