Customer Service Jobs in Grapevine, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (21 miles from Grapevine, TX)
- 1 day ago
- Liberty Mutual Insurance
- Plano, TX (21 miles from Grapevine, TX)
- 1 day ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX (18 miles from Grapevine, TX)
- 1 hour ago
- Dallas, TX (18 miles from Grapevine, TX)
- 1 hour ago
As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkCustomer Service Representative (Bilingual)
- Denton, TX (20 miles from Grapevine, TX)
- 18 hours ago
- Denton, TX (20 miles from Grapevine, TX)
- 18 hours ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Grand Prairie, TX (11 miles from Grapevine, TX)
- 1 day ago
- Grand Prairie, TX (11 miles from Grapevine, TX)
- 1 day ago
Customer Service Representative Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base....
Customer Service Representative
- Dallas, TX (18 miles from Grapevine, TX)
- 1 day ago
- Dallas, TX (18 miles from Grapevine, TX)
- 1 day ago
Leading Small Business Insurance Company is hiring P&C Liscensed Customer Service Professionals!!...
Customer Service Representative I
- Dallas, TX (18 miles from Grapevine, TX)
- 3 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 3 days ago
& Casualty Insurance License is a plus but is not required Spanish speaking About the Policy Services Team at SageSure: Helping customers and maintaining a service mindset are at the core of SageSure's...
Customer Service Representative I
- Dallas, TX (18 miles from Grapevine, TX)
- 3 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 3 days ago
Job Description : We are immediately hiring a Customer Service Representative in Dallas, TX for our Supply Chain Solutions division....
Customer Service Representative - MSI
- Keller, TX (10 miles from Grapevine, TX)
- 4 days ago
- Keller, TX (10 miles from Grapevine, TX)
- 4 days ago
KNOWLEDGE, SKILLS & ABILITIES: Must obtain Property & Casualty Insurance License within 90 days EDUCATION & EXPERIENCE: 2 years of Customer Service experience and/or 1 year of Call Center experience...
Customer Service Representative (Onsite) - Manufacturing
- Dallas, TX (18 miles from Grapevine, TX)
- 4 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 4 days ago
ROLE OVERVIEW: We are seeking a seasoned Customer Service Representative (onsite) who is passionate about providing legendary customer service to our customer base and vendors....
Senior Customer Service Representative - Remote in CST
- Dallas, TX (18 miles from Grapevine, TX)
- 4 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 4 days ago
service, etc.) using phones and computers as the primary job tools Health care experience Telecommuting Requirements: Reside within Central Time Zone Ability to keep all company sensitive documents...
Remote Work- Dallas, TX (18 miles from Grapevine, TX)
- 6 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 6 days ago
Purpose of Job As a Customer Service Representative (CSR), you bring value to the organization with your ability to handle customer situations, regardless of their difficulty, with grace and ease....
Customer Service Representative
- Fort Worth, TX (20 miles from Grapevine, TX)
- 8 days ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 8 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative - PT
- DFW Airport, TX (3 miles from Grapevine, TX)
- 10 days ago
- DFW Airport, TX (3 miles from Grapevine, TX)
- 10 days ago
service....
Customer Service Representative, Full or Part Time
- Northlake, TX (13 miles from Grapevine, TX)
- 11 days ago
- Northlake, TX (13 miles from Grapevine, TX)
- 11 days ago
We want you to join our team as a Customer Service Representative....
Customer Service Representative - PM
- Dallas, TX (18 miles from Grapevine, TX)
- 12 days ago
- Dallas, TX (18 miles from Grapevine, TX)
- 12 days ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
Demographic Data for Grapevine, TX
Moving to Grapevine, TX? Find some basic demographic data about Grapevine, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Grapevine, TX
Highest Education Level
Customer Services in Grapevine, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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