Customer Service Jobs in Garland, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - PT
- Dallas, TX (14 miles from Garland, TX)
- 7 days ago
- Dallas, TX (14 miles from Garland, TX)
- 7 days ago
service....
Bilingual Customer Service Rep
- Richardson, TX (7 miles from Garland, TX)
- moments ago
- Richardson, TX (7 miles from Garland, TX)
- moments ago
Job Summary: DebtBlue is seeking a Bilingual Customer Service Representative who is the primary source of contact for clients enrolled in our debt settlement program....
Customer Service Representative
- Irving, TX (20 miles from Garland, TX)
- 16 hours ago
- Irving, TX (20 miles from Garland, TX)
- 16 hours ago
service or sales experience in a fast-paced environment required Excellent communication skillsfriendly, clear, and solutions-oriented Strong organizational habits and attention to detail Valid drivers...
Remote Customer Service Representative
- McKinney, TX (17 miles from Garland, TX)
- 16 hours ago
- McKinney, TX (17 miles from Garland, TX)
- 16 hours ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
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Customer Service REP - Call Center
- Frisco, TX (21 miles from Garland, TX)
- 16 hours ago
- Frisco, TX (21 miles from Garland, TX)
- 16 hours ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative - Bilingual
- Mesquite, TX (11 miles from Garland, TX)
- 17 hours ago
- Mesquite, TX (11 miles from Garland, TX)
- 17 hours ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
OPS - Customer Service Representative
- Grand Prairie, TX (23 miles from Garland, TX)
- 22 hours ago
- Grand Prairie, TX (23 miles from Garland, TX)
- 22 hours ago
Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...
Retention and Customer Service Representative
- Irving, TX (20 miles from Garland, TX)
- 1 day ago
- Irving, TX (20 miles from Garland, TX)
- 1 day ago
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
- Dallas, TX (14 miles from Garland, TX)
- 1 day ago
- Dallas, TX (14 miles from Garland, TX)
- 1 day ago
You will be responsible for helping customers and guiding them on their insurance needs. CSR *Handle customer inquiries *Provide information about the products and services *Troubleshoot and...
RCM Customer Service Representative - Remote
- Frisco, TX (21 miles from Garland, TX)
- 1 day ago
- Frisco, TX (21 miles from Garland, TX)
- 1 day ago
JOB SUMMARY Responsible for answering inbound customer service calls related to patient accounting questions....
Remote WorkWork from Home: Customer Service Representative (Healthcare)
- Dallas, TX (14 miles from Garland, TX)
- 1 day ago
- Dallas, TX (14 miles from Garland, TX)
- 1 day ago
Right by Right Purpose We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team....
Remote WorkCustomer Service Representative I - Park and Recreation (Non-Civil Service)
- Dallas, TX (14 miles from Garland, TX)
- 2 days ago
- Dallas, TX (14 miles from Garland, TX)
- 2 days ago
Job Description Overview The Customer Service Representative I provides customer service and information for inquiries on various city services....
Customer Service Representative - Railroad - National Remote
- Dallas, TX (14 miles from Garland, TX)
- 2 days ago
- Dallas, TX (14 miles from Garland, TX)
- 2 days ago
**Primary Responsibilities:** + Respond to and resolve on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility...
Remote WorkMedical Equipment Customer Service Representative
- Irving, TX (20 miles from Garland, TX)
- 2 days ago
- Irving, TX (20 miles from Garland, TX)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Lancaster, TX (22 miles from Garland, TX)
- 2 days ago
- Lancaster, TX (22 miles from Garland, TX)
- 2 days ago
Customer Service Representative Frozen Food Express is looking for a Customer Service Representative for our Lancaster, TX location....
Demographic Data for Garland, TX
Moving to Garland, TX? Find some basic demographic data about Garland, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Garland, TX
Highest Education Level
Customer Services in Garland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Friendliness
- Typing
- Collaboration
- Data Entry
- Reporting
- Spanish
- English
- Sales
- Multitasking
- Policy Development
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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