Customer Service Jobs in Frisco, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Part Time Customer Service Associate
- DFW Airport, TX (22 miles from Frisco, TX)
- 4 days ago
- DFW Airport, TX (22 miles from Frisco, TX)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative (Remote in Texas)
- Richardson, TX (16 miles from Frisco, TX)
- 5 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 5 days ago
We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization....
Remote WorkBilingual Customer Service Representative
- Grapevine, TX (21 miles from Frisco, TX)
- 5 days ago
- Grapevine, TX (21 miles from Frisco, TX)
- 5 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative - Bilingual
- Richardson, TX (16 miles from Frisco, TX)
- 6 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 6 days ago
Position Summary: The customer service representative- bilingual is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution...
Customer Service Representative - In office Dallas, TX
- Farmers Branch, TX (18 miles from Frisco, TX)
- 7 days ago
- Farmers Branch, TX (18 miles from Frisco, TX)
- 7 days ago
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Customer Service Representative...
Customer Service Representative
- Richardson, TX (16 miles from Frisco, TX)
- 12 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 12 days ago
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Customer Service Representative - Westwood Insurance Agency
- Plano, TX (11 miles from Frisco, TX)
- 19 days ago
- Plano, TX (11 miles from Frisco, TX)
- 19 days ago
& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Customer Service Representative
- Carrollton, TX (16 miles from Frisco, TX)
- 21 days ago
- Carrollton, TX (16 miles from Frisco, TX)
- 21 days ago
Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (16 miles from Frisco, TX)
- 21 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 21 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative (Bilingual)
- Plano, TX (11 miles from Frisco, TX)
- 22 days ago
- Plano, TX (11 miles from Frisco, TX)
- 22 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative
- Grapevine, TX (21 miles from Frisco, TX)
- 26 days ago
- Grapevine, TX (21 miles from Frisco, TX)
- 26 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Week location_on Grapevine, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Contact Center Customer Service Representative
- Addison, TX (15 miles from Frisco, TX)
- 28 days ago
- Addison, TX (15 miles from Frisco, TX)
- 28 days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- Addison, TX (15 miles from Frisco, TX)
- 28 days ago
- Addison, TX (15 miles from Frisco, TX)
- 28 days ago
Previous customer service experience is preferred. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based....
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Frisco, TX
Highest Education Level
Customer Services in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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