Customer Service Jobs in Frisco, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative -Westwood
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
& Casualty insurance license Computer Skills: Basic computer literacy skills are required #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Customer Service Representative - Bilingual - Mandarin (Start Date October 14, 2025)
- Addison, TX (15 miles from Frisco, TX)
- 1 day ago
- Addison, TX (15 miles from Frisco, TX)
- 1 day ago
Customer Service Representative at National Life Group - Mandarin Speaking Starting rate is $24/hr. with additional pay for relevant skills and experience....
Customer Service Representative
- Richardson, TX (16 miles from Frisco, TX)
- 2 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 2 days ago
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Insurance Customer Service Manager (Pulte Insurance Agency)
- Coppell, TX (17 miles from Frisco, TX)
- 2 days ago
- Coppell, TX (17 miles from Frisco, TX)
- 2 days ago
JOB SUMMARY: The Insurance Customer Service Manager will report to the VP of Pulte Insurance Agency lead and expand the customer service function within Pulte Insurance Agency, with a focus on scaling...
Customer Service Representative - Bilingual - Spanish (Start Date October 14, 2025)
- Addison, TX (15 miles from Frisco, TX)
- 3 days ago
- Addison, TX (15 miles from Frisco, TX)
- 3 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Bilingual Customer Service Representative
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
Health Special Risk, Inc. is seeking a Bilingual Customer Service Representative (English/Spanish) to join our team in Plano, TX....
Remote WorkCustomer Service Representative
- Richardson, TX (16 miles from Frisco, TX)
- 4 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 4 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Bilingual Customer Service Representative
- Addison, TX (15 miles from Frisco, TX)
- 10 days ago
- Addison, TX (15 miles from Frisco, TX)
- 10 days ago
Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....
Customer Service Representative - Insurance
- Coppell, TX (17 miles from Frisco, TX)
- 13 days ago
- Coppell, TX (17 miles from Frisco, TX)
- 13 days ago
What We Offer $23 $25 per hour starting pay Additional $1/per hour for English/Spanish bilingual fluency $1,000 hiring bonus for those with an active Property & Casualty License (external candidates...
Remote WorkFarmers Customer Service Representative
- Allen, TX (15 miles from Frisco, TX)
- 21 days ago
- Allen, TX (15 miles from Frisco, TX)
- 21 days ago
Customer Service Representative ALLEN, TX, US...
Remote Customer Service Representative
- McKinney, TX (14 miles from Frisco, TX)
- 22 days ago
- McKinney, TX (14 miles from Frisco, TX)
- 22 days ago
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkResponsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative
- Lewisville, TX (19 miles from Frisco, TX)
- 26 days ago
- Lewisville, TX (19 miles from Frisco, TX)
- 26 days ago
This position is a HIGH LEVEL customer service role that acts as an account manager / project manager to our valued customers....
Customer Service Representative
- Richardson, TX (16 miles from Frisco, TX)
- 28 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 28 days ago
Position Summary: The customer service representative is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution of telephone...
Customer Service Representative
- Addison, TX (15 miles from Frisco, TX)
- 30+ days ago
- Addison, TX (15 miles from Frisco, TX)
- 30+ days ago
Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Frisco, TX
Highest Education Level
Customer Services in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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