Customer Service Jobs in Frisco, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Bilingual)
- Denton, TX (17 miles from Frisco, TX)
- 5 days ago
- Denton, TX (17 miles from Frisco, TX)
- 5 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Westwood Insurance Agency
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Customer Service Representative - Field Services
- McKinney, TX (14 miles from Frisco, TX)
- 5 days ago
- McKinney, TX (14 miles from Frisco, TX)
- 5 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative
- Carrollton, TX (16 miles from Frisco, TX)
- 5 days ago
- Carrollton, TX (16 miles from Frisco, TX)
- 5 days ago
Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (16 miles from Frisco, TX)
- 5 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 5 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative (Bilingual)
- Plano, TX (11 miles from Frisco, TX)
- 6 days ago
- Plano, TX (11 miles from Frisco, TX)
- 6 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Plano, TX (11 miles from Frisco, TX)
- 6 days ago
- Plano, TX (11 miles from Frisco, TX)
- 6 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Remote Customer Service Representative
- McKinney, TX (14 miles from Frisco, TX)
- 9 days ago
- McKinney, TX (14 miles from Frisco, TX)
- 9 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkResponsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative
- Grapevine, TX (21 miles from Frisco, TX)
- 10 days ago
- Grapevine, TX (21 miles from Frisco, TX)
- 10 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Week location_on Grapevine, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Contact Center Customer Service Representative
- Addison, TX (15 miles from Frisco, TX)
- 12 days ago
- Addison, TX (15 miles from Frisco, TX)
- 12 days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Call Center Customer Service Representative
- Addison, TX (15 miles from Frisco, TX)
- 12 days ago
- Addison, TX (15 miles from Frisco, TX)
- 12 days ago
Previous customer service experience is preferred. CONDITIONS OF EMPLOYMENT All MCI Locations Must be authorized to work in the country where the job is based....
Customer Service Representative
- Plano, TX (11 miles from Frisco, TX)
- 12 days ago
- Plano, TX (11 miles from Frisco, TX)
- 12 days ago
Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....
Remote WorkInsurance Personal Lines Customer Service Agent
- Plano, TX (11 miles from Frisco, TX)
- 13 days ago
- Plano, TX (11 miles from Frisco, TX)
- 13 days ago
Insurance Personal Lines Customer Service Agent Insurance Personal Lines Customer Service Agent locations Plano-Parkwood time type Full time posted on Posted Yesterday job requisition id R 05878 Join...
- Plano, TX (11 miles from Frisco, TX)
- 14 days ago
- Plano, TX (11 miles from Frisco, TX)
- 14 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Frisco, TX
Highest Education Level
Customer Services in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Food Service Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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