Customer Service Jobs in Friendswood, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 32 Jobs

Customer Service Representative - PT

  • Houston, TX (19 miles from Friendswood, TX)
  • 90+ days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 90+ days ago

service....

Customer Service Representative (Bilingual)

  • Houston, TX (19 miles from Friendswood, TX)
  • 5 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 5 days ago

As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...

Insurance Csr/Clerk (Bilingual Staff) - Full Time - (Houston)

  • Houston, TX (19 miles from Friendswood, TX)
  • 1 hour ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 1 hour ago

We are looking for a Customer Service representative to help service customers. No Insurance experience required, training is provided, Insurance Experience is a plus....

Customer Service Representative

  • Texas City, TX (20 miles from Friendswood, TX)
  • 1 day ago
  • Texas City, TX (20 miles from Friendswood, TX)
  • 1 day ago

You will support our Property & Casualty insurance team in delivering exceptional service every day....

Customer Service Representative

  • Houston, TX (19 miles from Friendswood, TX)
  • 2 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 2 days ago

Job summary : Under general sales supervision, this position will be responsible for ensuring the delivery of excellent sales and customer service through timely and accurate processing of quotes and...

TRICARE Customer Service Rep - South (NM, TX, OK, AR, LA and TN) - 29744

  • Houston, TX (19 miles from Friendswood, TX)
  • 3 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 3 days ago

At least two years of professional work experience in a customer service environment Excellent verbal and writing skills....

Customer Service Rep - Houston, TX

  • Houston, TX (19 miles from Friendswood, TX)
  • 5 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 5 days ago

**This position is NOT remote** Qualifications What You Need: Prior experience in a customer service or call center environment Proficiency with Microsoft Office and computer-based systems Ability to...

Office Assistant - Bilingual customer Service- INSURANCE CSR

  • Houston, TX (19 miles from Friendswood, TX)
  • 6 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 6 days ago

. *********************************************************************** Keywords: insurance agency, insurance, ISR, CSR, Assistant, receptionist. customer service, bilingual. Girl Friday...

Showroom Customer Service Representative

  • Houston, TX (19 miles from Friendswood, TX)
  • 6 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 6 days ago

Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing....

CWR Customer Service Rep I

  • Houston, TX (19 miles from Friendswood, TX)
  • 6 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 6 days ago

Customer Service Representative | HOUSTON TX 77023** **Pay:** $ 18.00/hr....

Customer Service Associate

  • Houston, TX (19 miles from Friendswood, TX)
  • 7 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 7 days ago

Assist customers by effectively resolving all customer service issues....

Barc Customer Service Representative

  • Houston, TX (19 miles from Friendswood, TX)
  • 7 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 7 days ago

EXPERIENCE REQUIREMENTS Two years of administrative or customer service-related experiences are required....

Customer Service Representative (Bilingual)

  • Pasadena, TX (11 miles from Friendswood, TX)
  • 12 days ago
  • Pasadena, TX (11 miles from Friendswood, TX)
  • 12 days ago

Overview As a Bilingual Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

LP Customer Service Associate II

  • Houston, TX (19 miles from Friendswood, TX)
  • 15 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 15 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Rep

  • Houston, TX (19 miles from Friendswood, TX)
  • 15 days ago
  • Houston, TX (19 miles from Friendswood, TX)
  • 15 days ago

Position: Customer Service Representative Location: 7514 Alabonson Rd, Houston, TX 77088 (Onsite) ABOUT THE COMPANY: Specialized Fabrication Equipment (S.F.E.)...

Demographic Data for Friendswood, TX

Moving to Friendswood, TX? Find some basic demographic data about Friendswood, TX below.


Local
National
54,670
1,242
Medium

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Friendswood, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Friendswood, TX offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Friendswood, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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