Customer Service Jobs in Fort Worth, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Alternate-Customer Service Representative
- Irving, TX (22 miles from Fort Worth, TX)
- 3 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 3 days ago
**What's in this Alternate-Customer Service Representative position for you?...
What you'll need to succeed as a Senior Customer Representative at XPO Minimum qualifications: 2 years of experience in customer service Experience with Microsoft Office products such as Word, Excel...
Part Time Customer Service Associate
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 4 days ago
- DFW Airport, TX (20 miles from Fort Worth, TX)
- 4 days ago
Assist customers by effectively resolving all customer service issues....
Bilingual Customer Service Representative
- Grapevine, TX (20 miles from Fort Worth, TX)
- 5 days ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 5 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
Opportunity to earn monthly bonuses Average call volume per day=40-50 calls / Average call handle time= 9-15 mins Recommended Skill Set: Sales Customer Service Call Center Experience Health and Life...
Remote WorkSUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service Representative
- Arlington, TX (11 miles from Fort Worth, TX)
- 12 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 12 days ago
50Floor, Inc. is looking for a service-oriented Customer Service Representative with good organizational skills....
Customer Service Representative
- Irving, TX (22 miles from Fort Worth, TX)
- 14 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 14 days ago
We’re looking for Customer Service Reps, based out of Irving, TX, to join our team and help connect America. Overview : We are currently seeking a Customer Service Representative....
Staffmark is hiring a Bilingual Customer Service Representative in Fort Worth, TX! Join a professional team where your communication skills are valued, and your growth is supported....
Medical Equipment Customer Service Representative
- Fort Worth, TX
- 21 days ago
- Fort Worth, TX
- 21 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 23 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 23 days ago
Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...
Customer Service Representative- MSI
- Keller, TX (15 miles from Fort Worth, TX)
- 24 days ago
- Keller, TX (15 miles from Fort Worth, TX)
- 24 days ago
KNOWLEDGE, SKILLS & ABILITIES: Must obtain Property & Casualty Insurance License within 90 days EDUCATION & EXPERIENCE: 2 years of Customer Service experience and/or 1 year of Call Center experience...
OPS - Customer Service Representative
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 25 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 25 days ago
Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...
Customer Service Representative
- Grapevine, TX (20 miles from Fort Worth, TX)
- 26 days ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 26 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Week location_on Grapevine, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
- Arlington, TX (11 miles from Fort Worth, TX)
- 27 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 27 days ago
General information Name Customer Service Associate Ref # 477 Date Friday, April 18, 2025 City Arlington State Texas Country United States Business Entity Brady Industries Function Customer Service...
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Worth, TX
Highest Education Level
Customer Services in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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