Customer Service Jobs in Fort Worth, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Staffmark is hiring a Bilingual Customer Service Representative in Fort Worth, TX! Join a professional team where your communication skills are valued, and your growth is supported....
Medical Equipment Customer Service Representative
- Fort Worth, TX
- 4 days ago
- Fort Worth, TX
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Field Services
- Fort Worth, TX
- 4 days ago
- Fort Worth, TX
- 4 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 6 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 6 days ago
Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...
Customer Service Representative- MSI
- Keller, TX (15 miles from Fort Worth, TX)
- 7 days ago
- Keller, TX (15 miles from Fort Worth, TX)
- 7 days ago
KNOWLEDGE, SKILLS & ABILITIES: Must obtain Property & Casualty Insurance License within 90 days EDUCATION & EXPERIENCE: 2 years of Customer Service experience and/or 1 year of Call Center experience...
Customer Service Representative
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
service or sales experience in a fast-paced environment required Excellent communication skillsfriendly, clear, and solutions-oriented Strong organizational habits and attention to detail Valid drivers...
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
OPS - Customer Service Representative
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 8 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 8 days ago
Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...
Retention and Customer Service Representative
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 8 days ago
Retain long-term business for ADT through customer service commitments. Provide the right solution to save the Customer....
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Bilingual Customer Service Rep I - (Spanish/English)
- Fort Worth, TX
- 9 days ago
- Fort Worth, TX
- 9 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Customer Service Representative
- Grapevine, TX (20 miles from Fort Worth, TX)
- 9 days ago
- Grapevine, TX (20 miles from Fort Worth, TX)
- 9 days ago
Customer Service Representative Call Center & Customer Service $ 18 / Week location_on Grapevine, Texas work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link Adecco...
Customer Service Representative I
- Irving, TX (22 miles from Fort Worth, TX)
- 10 days ago
- Irving, TX (22 miles from Fort Worth, TX)
- 10 days ago
Support team goals by providing high-quality customer service. Requirements: 2+ years of customer service or related experience. Strong verbal and written communication skills....
- Arlington, TX (11 miles from Fort Worth, TX)
- 10 days ago
- Arlington, TX (11 miles from Fort Worth, TX)
- 10 days ago
General information Name Customer Service Associate Ref # 477 Date Friday, April 18, 2025 City Arlington State Texas Country United States Business Entity Brady Industries Function Customer Service...
Inside Sales and Customer Service Representative
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 14 days ago
- Grand Prairie, TX (19 miles from Fort Worth, TX)
- 14 days ago
This role uses their technical expertise and customer service skills to create lasting value for existing and new customers in global markets....
Demographic Data for Fort Worth, TX
Moving to Fort Worth, TX? Find some basic demographic data about Fort Worth, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Fort Worth, TX
Highest Education Level
Customer Services in Fort Worth, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Medical Billing
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »