Customer Service Jobs in Forney, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Field Insurance Service Representative
- Kaufman, TX (15 miles from Forney, TX)
- 7 hours ago
- Kaufman, TX (15 miles from Forney, TX)
- 7 hours ago
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 60 days after completion of course material....
Customer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
Customer Service Representative Richardson, Texas Job Description: Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location....
Senior Customer Service Representative - National Remote
- Dallas, TX (20 miles from Forney, TX)
- 3 days ago
- Dallas, TX (20 miles from Forney, TX)
- 3 days ago
As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....
Remote WorkCustomer Service Representative
- Dallas, TX (22 miles from Forney, TX)
- 4 days ago
- Dallas, TX (22 miles from Forney, TX)
- 4 days ago
preferred with knowledge of construction related products a plus Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome Decision making abilities with excellent customer...
Customer Service Representative (Remote in Texas)
- Richardson, TX (23 miles from Forney, TX)
- 4 days ago
- Richardson, TX (23 miles from Forney, TX)
- 4 days ago
We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization....
Remote WorkBilingual Customer Service Representative
- Sunnyvale, TX (7 miles from Forney, TX)
- 4 days ago
- Sunnyvale, TX (7 miles from Forney, TX)
- 4 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Experienced Bilingual Customer Service Representative
- Wylie, TX (20 miles from Forney, TX)
- 4 days ago
- Wylie, TX (20 miles from Forney, TX)
- 4 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative - Bilingual
- Richardson, TX (23 miles from Forney, TX)
- 5 days ago
- Richardson, TX (23 miles from Forney, TX)
- 5 days ago
Position Summary: The customer service representative- bilingual is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution...
Customer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 6 days ago
- Dallas, TX (20 miles from Forney, TX)
- 6 days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representative Team Lead - National Remote
- Dallas, TX (20 miles from Forney, TX)
- 8 days ago
- Dallas, TX (20 miles from Forney, TX)
- 8 days ago
The Customer Service Representative Lead is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake County...
Remote WorkCustomer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 10 days ago
- Dallas, TX (20 miles from Forney, TX)
- 10 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 10 days ago
- Dallas, TX (20 miles from Forney, TX)
- 10 days ago
We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem....
Customer Service Representative
- Richardson, TX (23 miles from Forney, TX)
- 11 days ago
- Richardson, TX (23 miles from Forney, TX)
- 11 days ago
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
LP Customer Service Associate II
- Mesquite, TX (10 miles from Forney, TX)
- 11 days ago
- Mesquite, TX (10 miles from Forney, TX)
- 11 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Part Time Customer Service Associate
- Dallas, TX (20 miles from Forney, TX)
- 12 days ago
- Dallas, TX (20 miles from Forney, TX)
- 12 days ago
Assist customers by effectively resolving all customer service issues....
Demographic Data for Forney, TX
Moving to Forney, TX? Find some basic demographic data about Forney, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Forney, TX
Highest Education Level
Customer Services in Forney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Driving
- Written Communication
- Friendliness
- Verbal Communication
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »