Customer Service Jobs in Forney, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 4 days ago
- Dallas, TX (20 miles from Forney, TX)
- 4 days ago
This position supports customer service, technical support, and customer sales interactions....
Full-Time Customer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 27 days ago
- Dallas, TX (20 miles from Forney, TX)
- 27 days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Representative (Hiring Immediately)
- Dallas, TX (20 miles from Forney, TX)
- 30+ days ago
- Dallas, TX (20 miles from Forney, TX)
- 30+ days ago
We are looking for customer service agents to join our rapidly growing team!...
Customer Service Representative (Nights)
- Dallas, TX (20 miles from Forney, TX)
- 30+ days ago
- Dallas, TX (20 miles from Forney, TX)
- 30+ days ago
We are looking for customer service agents to join our rapidly growing team on the night shift!...
Insurance Customer Service Agent
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
A Property and Casualty license is required for this role. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed....
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
LOCATION: Dallas, TX POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...
TOLLING CUSTOMER SERVICE REPRESENTATIVE (Full-Time)
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
LOCATION: Dallas, TX POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer...
Insurance Customer Service Agent (P&C Licensed)
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
A Property and Casualty license is required for this role....
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
LOCATION: Dallas, TX POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service...
TOLLING BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time)
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 14 hours ago
LOCATION: Dallas, TX POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer...
Customer Service Representative II (Park and Recreation - Non-Civil Service)
- Dallas, TX (20 miles from Forney, TX)
- 22 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 22 hours ago
Job Description Overview The Customer Service Representative II provides customer service and information for inquiries on various city services demonstrating judgment and independent decision-making...
Customer Service Representative - Bilingual (Spanish) 7am-3:30pm EST
- Dallas, TX (20 miles from Forney, TX)
- 23 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 23 hours ago
You will inform the field of daily customer service promotions along with providing them with error free orders....
Customer Service Representative
- Terrell, TX (9 miles from Forney, TX)
- 1 day ago
- Terrell, TX (9 miles from Forney, TX)
- 1 day ago
Whitmore is currently seeking a customer service representative to join our team at the Terrell, Texas facility. A great opportunity for a recent graduate!...
Spanish Bilingual Remote Customer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
We are hiring Remote Customer Service Representatives to join our elite teams....
Remote WorkCustomer Service Representative (Bilingual)
- Mesquite, TX (10 miles from Forney, TX)
- 5 days ago
- Mesquite, TX (10 miles from Forney, TX)
- 5 days ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Demographic Data for Forney, TX
Moving to Forney, TX? Find some basic demographic data about Forney, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Forney, TX
Highest Education Level
Customer Services in Forney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »