Customer Service Jobs in Florence, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Killeen, TX (20 miles from Florence, TX)
- 1 day ago
- Killeen, TX (20 miles from Florence, TX)
- 1 day ago
POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service representatives to...
Retail Customer Service Associate
- Round Rock, TX (21 miles from Florence, TX)
- 4 days ago
- Round Rock, TX (21 miles from Florence, TX)
- 4 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 130 Sundance Pkwy Ste 300, Round...
Customer Service Representative - Patient Registration
- Cedar Park, TX (22 miles from Florence, TX)
- 16 days ago
- Cedar Park, TX (22 miles from Florence, TX)
- 16 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Bank Customer Service Representative
- Killeen, TX (20 miles from Florence, TX)
- 28 days ago
- Killeen, TX (20 miles from Florence, TX)
- 28 days ago
We are hiring customer service representative to support inbound and outbound customer service projects for Finacial Services clients....
Bilingual Customer Service Representative
- Killeen, TX (20 miles from Florence, TX)
- 28 days ago
- Killeen, TX (20 miles from Florence, TX)
- 28 days ago
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions....
Customer Service Representative (Part-Time)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
We are looking for part-time customer service agents to join our rapidly growing team!...
Insurance Customer Service Agent
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
A Property and Casualty license is required for this role. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed....
Insurance Customer Service Agent (P&C Licensed)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
A Property and Casualty license is required for this role....
Customer Service Representative (Hiring Immediately)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
We are looking for customer service agents to join our rapidly growing team!...
Tax Customer Service Representative II (Experienced)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
Strong customer service orientation with a professional, friendly, and reassuring demeanor. Ability to work independently in a fast-paced, dynamic environment....
Full-Time Customer Service Representative
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Representative (Nights)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
We are looking for customer service agents to join our rapidly growing team on the night shift!...
Customer Service Representative (Full-Time)
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
This position supports customer service, technical support, and customer sales interactions....
Call Center Customer Service Representative
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
Were hiring Customer Service Representatives to deliver exceptional support to our clients. If youre friendly, patient, and solution-oriented, this is the role for you!...
Contact Center Customer Service Representative
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
- Killeen, TX (20 miles from Florence, TX)
- 30+ days ago
We are looking for a friendly and reliable Customer Service Representative to support our clients in a BPO contact center....
Demographic Data for Florence, TX
Moving to Florence, TX? Find some basic demographic data about Florence, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Florence, TX
Highest Education Level
Customer Services in Florence, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Wellness
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Listening
- Retail
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Spanish
- Multitasking
- Policy Development
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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