Customer Service Jobs in Desoto, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative ( Hybrid )
- Diamond Guard Insurance
- Bedford, TX (22 miles from Desoto, TX)
- 9 days ago
- Diamond Guard Insurance
- Bedford, TX (22 miles from Desoto, TX)
- 9 days ago
You’ll help more clients What You’ll Actually Do: Solve billing + policy issues fast, across 30–50 daily calls, emails, chats Assist customers in claims handling-Property Claims, Auto Claims, total...
Outside Customer Service Rep - Roofing
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
- Dallas, TX (13 miles from Desoto, TX)
- 1 day ago
I'm looking for a full-time outside customer service rep. Description of the job below. MUST have reliable transportation - you will be doing a lot of driving all around DFW....
Customer Service Representative - Bilingual - Mandarin (Start Date October 14, 2025)
- Addison, TX (24 miles from Desoto, TX)
- 1 day ago
- Addison, TX (24 miles from Desoto, TX)
- 1 day ago
Customer Service Representative at National Life Group - Mandarin Speaking Starting rate is $24/hr. with additional pay for relevant skills and experience....
Customer Service Representative Work from Home (Irving, TX ONLY) $16/hr.
- Irving, TX (15 miles from Desoto, TX)
- 2 days ago
- Irving, TX (15 miles from Desoto, TX)
- 2 days ago
We’re hiring customer service professionals who are eager to help others and advance their careers....
Remote WorkCustomer Service Representative - Bilingual - Spanish (Start Date October 14, 2025)
- Addison, TX (24 miles from Desoto, TX)
- 3 days ago
- Addison, TX (24 miles from Desoto, TX)
- 3 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Customer Service Representative (Bilingual)
- Dallas, TX (13 miles from Desoto, TX)
- 3 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 3 days ago
Your Opportunity Customer Service Representative Speedy Cash Dallas, TX As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Medical Equipment Customer Service Representative
- Irving, TX (15 miles from Desoto, TX)
- 5 days ago
- Irving, TX (15 miles from Desoto, TX)
- 5 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
LP Customer Service Associate II
- Dallas, TX (13 miles from Desoto, TX)
- 8 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
TOLLING CUSTOMER SERVICE REPRESENTATIVE (Full-Time)
- Dallas, TX (13 miles from Desoto, TX)
- 9 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 9 days ago
LOCATION Dallas, TX POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer...
Bilingual Customer Service Representative
- Addison, TX (24 miles from Desoto, TX)
- 10 days ago
- Addison, TX (24 miles from Desoto, TX)
- 10 days ago
Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....
Customer Service Representative
- Irving, TX (15 miles from Desoto, TX)
- 13 days ago
- Irving, TX (15 miles from Desoto, TX)
- 13 days ago
Customer Service Representative - Irving, TX!...
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Dallas, TX (13 miles from Desoto, TX)
- 14 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 14 days ago
LOCATION: Dallas, TX POSITION OVERVIEW: BILINGUAL CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for full-time and part-time bilingual customer service...
CUSTOMER SERVICE REPRESENTATIVE (Full-Time & Part-Time)
- Dallas, TX (13 miles from Desoto, TX)
- 14 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 14 days ago
LOCATION: Dallas, TX POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for full-time and part-time customer service representatives to support inbound projects...
About the Role Position involves providing technical and sales assistance to SEW-EURODRIVE customers, potential customers and associates in order to maintain established sales activity and...
Customer Service Representative
- Dallas, TX (13 miles from Desoto, TX)
- 21 days ago
- Dallas, TX (13 miles from Desoto, TX)
- 21 days ago
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Demographic Data for Desoto, TX
Moving to Desoto, TX? Find some basic demographic data about Desoto, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Desoto, TX
Highest Education Level
Customer Services in Desoto, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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