Customer Service Jobs in Denton, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-10 of 10 Jobs

Insurance Customer Service Manager (Pulte Insurance Agency)

  • Coppell, TX (20 miles from Denton, TX)
  • 2 days ago
  • Coppell, TX (20 miles from Denton, TX)
  • 2 days ago

JOB SUMMARY: The Insurance Customer Service Manager will report to the VP of Pulte Insurance Agency lead and expand the customer service function within Pulte Insurance Agency, with a focus on scaling...

Customer Service Representative - Insurance

  • Coppell, TX (20 miles from Denton, TX)
  • 14 days ago
  • Coppell, TX (20 miles from Denton, TX)
  • 14 days ago

What We Offer $23 $25 per hour starting pay Additional $1/per hour for English/Spanish bilingual fluency $1,000 hiring bonus for those with an active Property & Casualty License (external candidates...

Remote Work

Customer Service REP - Call Center

  • Frisco, TX (17 miles from Denton, TX)
  • 23 days ago
  • Frisco, TX (17 miles from Denton, TX)
  • 23 days ago

Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...

Customer Service Representative

  • Lewisville, TX (13 miles from Denton, TX)
  • 26 days ago
  • Lewisville, TX (13 miles from Denton, TX)
  • 26 days ago

This position is a HIGH LEVEL customer service role that acts as an account manager / project manager to our valued customers....

Remote Customer Service Representative

  • Frisco, TX (17 miles from Denton, TX)
  • 27 days ago
  • Frisco, TX (17 miles from Denton, TX)
  • 27 days ago

Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Retail Customer Service Associate

  • Grapevine, TX (20 miles from Denton, TX)
  • 45+ days ago
  • Grapevine, TX (20 miles from Denton, TX)
  • 45+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1701 W STATE HIGHWAY 114, GRAPEVINE...

Part Time Customer Service Associate

  • DFW Airport, TX (23 miles from Denton, TX)
  • 45+ days ago
  • DFW Airport, TX (23 miles from Denton, TX)
  • 45+ days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Carrollton, TX (23 miles from Denton, TX)
  • 60+ days ago
  • Carrollton, TX (23 miles from Denton, TX)
  • 60+ days ago

Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...

Customer Service Representative Level 1 and Level 2

  • Grapevine, TX (20 miles from Denton, TX)
  • 90+ days ago
  • Grapevine, TX (20 miles from Denton, TX)
  • 90+ days ago

, including Customer Service assistance, inquiries, and complaints....

Customer Service Representative, Full or Part Time

  • Northlake, TX (7 miles from Denton, TX)
  • 90+ days ago
  • Northlake, TX (7 miles from Denton, TX)
  • 90+ days ago

Store 2741202: 18501 Interstate 35 W, Northlake, Texas 76262 Shift Availability Flexible Availability Job Type Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Denton, TX

Moving to Denton, TX? Find some basic demographic data about Denton, TX below.


Local
National
164,283
3,425
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Jobs in Denton, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Denton, TX offer the following education background
Bachelor's Degree
35.3%
High School or GED
20.3%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
1.0%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Denton, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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