Customer Service Jobs in Dallas, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative ( Hybrid )
- Diamond Guard Insurance
- Bedford, TX (20 miles from Dallas, TX)
- 9 days ago
- Diamond Guard Insurance
- Bedford, TX (20 miles from Dallas, TX)
- 9 days ago
You’ll help more clients What You’ll Actually Do: Solve billing + policy issues fast, across 30–50 daily calls, emails, chats Assist customers in claims handling-Property Claims, Auto Claims, total...
I'm looking for a full-time outside customer service rep. Description of the job below. MUST have reliable transportation - you will be doing a lot of driving all around DFW....
Customer Service Representative -Westwood
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
& Casualty insurance license Computer Skills: Basic computer literacy skills are required #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Customer Service Representative - Bilingual - Mandarin (Start Date October 14, 2025)
- Addison, TX (12 miles from Dallas, TX)
- 1 day ago
- Addison, TX (12 miles from Dallas, TX)
- 1 day ago
Customer Service Representative at National Life Group - Mandarin Speaking Starting rate is $24/hr. with additional pay for relevant skills and experience....
Customer Service Representative Work from Home (Irving, TX ONLY) $16/hr.
- Irving, TX (8 miles from Dallas, TX)
- 2 days ago
- Irving, TX (8 miles from Dallas, TX)
- 2 days ago
We’re hiring customer service professionals who are eager to help others and advance their careers....
Remote WorkCustomer Service Representative
- Richardson, TX (12 miles from Dallas, TX)
- 2 days ago
- Richardson, TX (12 miles from Dallas, TX)
- 2 days ago
Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!...
Insurance Customer Service Manager (Pulte Insurance Agency)
- Coppell, TX (15 miles from Dallas, TX)
- 3 days ago
- Coppell, TX (15 miles from Dallas, TX)
- 3 days ago
JOB SUMMARY: The Insurance Customer Service Manager will report to the VP of Pulte Insurance Agency lead and expand the customer service function within Pulte Insurance Agency, with a focus on scaling...
Customer Service Representative - Bilingual - Spanish (Start Date October 14, 2025)
- Addison, TX (12 miles from Dallas, TX)
- 3 days ago
- Addison, TX (12 miles from Dallas, TX)
- 3 days ago
Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....
Your Opportunity Customer Service Representative Speedy Cash Dallas, TX As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right...
Bilingual Customer Service Representative
- Plano, TX (18 miles from Dallas, TX)
- 3 days ago
- Plano, TX (18 miles from Dallas, TX)
- 3 days ago
Health Special Risk, Inc. is seeking a Bilingual Customer Service Representative (English/Spanish) to join our team in Plano, TX....
Remote WorkCustomer Service Representative
- Richardson, TX (12 miles from Dallas, TX)
- 4 days ago
- Richardson, TX (12 miles from Dallas, TX)
- 4 days ago
Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care...
Medical Equipment Customer Service Representative
- Irving, TX (8 miles from Dallas, TX)
- 4 days ago
- Irving, TX (8 miles from Dallas, TX)
- 4 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LOCATION Dallas, TX POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer...
Bilingual Customer Service Representative
- Addison, TX (12 miles from Dallas, TX)
- 10 days ago
- Addison, TX (12 miles from Dallas, TX)
- 10 days ago
Expertise in the customer service area they specialize in, such as accounts, sales, technical support, or another area....
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dallas, TX
Highest Education Level
Customer Services in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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