Customer Service Jobs in Dallas, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Westwood Insurance Agency
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
We are looking for Customer Service Representatives to support inbound customer service....
Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX
- 3 days ago
- Dallas, TX
- 3 days ago
As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkBilingual English and Spanish Senior Customer Service Representative - Remote in Mainland USA
- Dallas, TX
- 3 days ago
- Dallas, TX
- 3 days ago
As a Senior Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first...
Remote WorkCustomer Service Representative (Bilingual)
- Mesquite, TX (10 miles from Dallas, TX)
- 3 days ago
- Mesquite, TX (10 miles from Dallas, TX)
- 3 days ago
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative
- Carrollton, TX (12 miles from Dallas, TX)
- 4 days ago
- Carrollton, TX (12 miles from Dallas, TX)
- 4 days ago
Rynns Luggage a member of the Baggage Airline Guest Services family, is seeking a Customer Service Associate to join our fantastic team!...
We provide comprehensive ongoing training to ensure our Service Advisors are prepared to deliver an exceptional customer service experience....
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (12 miles from Dallas, TX)
- 4 days ago
- Richardson, TX (12 miles from Dallas, TX)
- 4 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative (Bilingual)
- Plano, TX (18 miles from Dallas, TX)
- 5 days ago
- Plano, TX (18 miles from Dallas, TX)
- 5 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Plano, TX (18 miles from Dallas, TX)
- 5 days ago
- Plano, TX (18 miles from Dallas, TX)
- 5 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Customer Service Representative
- Grand Prairie, TX (11 miles from Dallas, TX)
- 6 days ago
- Grand Prairie, TX (11 miles from Dallas, TX)
- 6 days ago
Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base. Create strong customer relations through efficient quotation and subsequent...
We are looking for Customer Service Representatives to support inbound customer service....
Customer Service Representative
- Allen, TX (23 miles from Dallas, TX)
- 7 days ago
- Allen, TX (23 miles from Dallas, TX)
- 7 days ago
Customer Service Agents (Pay $17.00 per hour, plus quarterly retention bonuses) A specialist responsible for handling inbound and outbound calls on behalf of our call center that is a critical component...
Customer Service Representative
- Irving, TX (8 miles from Dallas, TX)
- 8 days ago
- Irving, TX (8 miles from Dallas, TX)
- 8 days ago
service or sales experience in a fast-paced environment required Excellent communication skillsfriendly, clear, and solutions-oriented Strong organizational habits and attention to detail Valid drivers...
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dallas, TX
Highest Education Level
Customer Services in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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