Customer Service Jobs in Dallas, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
- Liberty Mutual Insurance
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
The following states are EXCLUDED from eligibility unless you hold a current and valid personal lines insurance license: Alabama, Georgia, Kentucky, and Montana....
Customer Service Representative
- Grand Prairie, TX (11 miles from Dallas, TX)
- 1 day ago
- Grand Prairie, TX (11 miles from Dallas, TX)
- 1 day ago
Customer Service Representative Job Purpose: In this role you will be the first point of contact representing the company to a diverse customer base....
Leading Small Business Insurance Company is hiring P&C Liscensed Customer Service Professionals!!...
& Casualty Insurance License is a plus but is not required Spanish speaking About the Policy Services Team at SageSure: Helping customers and maintaining a service mindset are at the core of SageSure's...
Job Description : We are immediately hiring a Customer Service Representative in Dallas, TX for our Supply Chain Solutions division....
Customer Service Representative (Onsite) - Manufacturing
- Dallas, TX
- 4 days ago
- Dallas, TX
- 4 days ago
ROLE OVERVIEW: We are seeking a seasoned Customer Service Representative (onsite) who is passionate about providing legendary customer service to our customer base and vendors....
service, etc.) using phones and computers as the primary job tools Health care experience Telecommuting Requirements: Reside within Central Time Zone Ability to keep all company sensitive documents...
Remote WorkPurpose of Job As a Customer Service Representative (CSR), you bring value to the organization with your ability to handle customer situations, regardless of their difficulty, with grace and ease....
Customer Service Representative - PT
- DFW Airport, TX (15 miles from Dallas, TX)
- 10 days ago
- DFW Airport, TX (15 miles from Dallas, TX)
- 10 days ago
service....
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
Customer Service Representative - Bilingual
- Wilmer, TX (15 miles from Dallas, TX)
- 12 days ago
- Wilmer, TX (15 miles from Dallas, TX)
- 12 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Customer Service Representative
- Addison, TX (12 miles from Dallas, TX)
- 12 days ago
- Addison, TX (12 miles from Dallas, TX)
- 12 days ago
Customer Service Representative Pay from $24 to $28 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Grapevine, TX (18 miles from Dallas, TX)
- 12 days ago
- Grapevine, TX (18 miles from Dallas, TX)
- 12 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
This position supports customer service, technical support, and customer sales interactions....
Customer Service Representative
- Grand Prairie, TX (11 miles from Dallas, TX)
- 13 days ago
- Grand Prairie, TX (11 miles from Dallas, TX)
- 13 days ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Dallas, TX
Highest Education Level
Customer Services in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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