Customer Service Jobs in Conroe, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Retail Customer Service Associate
- Humble, TX (23 miles from Conroe, TX)
- 30+ days ago
- Humble, TX (23 miles from Conroe, TX)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9665 Fm 1960 Bypass, Humble, TX...
Retail Customer Service Associate
- Shenandoah, TX (9 miles from Conroe, TX)
- 30+ days ago
- Shenandoah, TX (9 miles from Conroe, TX)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 19091 Interstate 45 S, Shenandoah...
Medical Equipment Customer Service Representative
- Spring, TX (16 miles from Conroe, TX)
- 45+ days ago
- Spring, TX (16 miles from Conroe, TX)
- 45+ days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
LP Customer Service Associate I
- New Caney, TX (18 miles from Conroe, TX)
- 60+ days ago
- New Caney, TX (18 miles from Conroe, TX)
- 60+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
Remote Healthcare Customer Service Representative
- Humble, TX (23 miles from Conroe, TX)
- 90+ days ago
- Humble, TX (23 miles from Conroe, TX)
- 90+ days ago
Position: Customer Service Representative Location: Remote Terms: Full-time Pay: $16.00/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service and experience...
Remote Workservice representative (CSR)....
Remote WorkDemographic Data for Conroe, TX
Moving to Conroe, TX? Find some basic demographic data about Conroe, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Conroe, TX
Highest Education Level
Customer Services in Conroe, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »