Customer Service Jobs in Conroe, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Your Opportunity Customer Service RepresentativeSpeedy CashConroe, TX As a Customer Service Representative (CSR), youll help people in your community access the financial solutions they needright when...
LP Customer Service Associate I LP Customer Service Associate I
- Humble, TX (23 miles from Conroe, TX)
- 16 days ago
- Humble, TX (23 miles from Conroe, TX)
- 16 days ago
LP Customer Service Associate I TJX Companies 3.5 ( ) Humble, TX Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men...
Retail Customer Service Associate
- Humble, TX (23 miles from Conroe, TX)
- 45+ days ago
- Humble, TX (23 miles from Conroe, TX)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 9665 Fm 1960 Bypass, Humble, TX...
LP Customer Service Associate I
- New Caney, TX (18 miles from Conroe, TX)
- 90+ days ago
- New Caney, TX (18 miles from Conroe, TX)
- 90+ days ago
Understands operational procedures and deters acts of dishonesty within established customer service guidelines....
service representative (CSR)....
Remote WorkDemographic Data for Conroe, TX
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Salary for Customer Service Jobs in Conroe, TX
Highest Education Level
Customer Services in Conroe, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Store Management
- Facility Management
- Acting
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Inbound
- Call Center Experience
- Claims
- Payment Processing
- Courteous
- Resolution
- Customer Support
- Loss Prevention
- Accounts Receivable
- Referrals
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Listening
- Retail
- High School Diploma
- Written Communication
- Telephone Skills
- Data Entry
- Reporting
- Collaboration
- Policy Development
- English
- Multitasking
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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