Customer Service Jobs in Celina, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative (Bilingual)
- Denton, TX (24 miles from Celina, TX)
- 5 days ago
- Denton, TX (24 miles from Celina, TX)
- 5 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Service Representative - Westwood Insurance Agency
- Plano, TX (19 miles from Celina, TX)
- 4 days ago
- Plano, TX (19 miles from Celina, TX)
- 4 days ago
& Casualty insurance license #LI-JW1 #LI-HYBRID Click here for some insight into our culture!...
Customer Service Representative - Field Services
- McKinney, TX (13 miles from Celina, TX)
- 5 days ago
- McKinney, TX (13 miles from Celina, TX)
- 5 days ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative (Bilingual)
- Plano, TX (19 miles from Celina, TX)
- 6 days ago
- Plano, TX (19 miles from Celina, TX)
- 6 days ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative
- Plano, TX (19 miles from Celina, TX)
- 6 days ago
- Plano, TX (19 miles from Celina, TX)
- 6 days ago
Strong communication skills to interact with clients and provide customer service. Pay and Benefits EcoShield is proud to offer competitive pay and full benefits!...
Remote Customer Service Representative
- McKinney, TX (13 miles from Celina, TX)
- 9 days ago
- McKinney, TX (13 miles from Celina, TX)
- 9 days ago
Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkCustomer Service REP - Call Center
- Frisco, TX (11 miles from Celina, TX)
- 9 days ago
- Frisco, TX (11 miles from Celina, TX)
- 9 days ago
Responsible for answering inbound customer service calls from patients and providers related to patient authorization for surgeries, Pre-Certification, and general status Outbound follow-up calls in...
Customer Service Representative
- Plano, TX (19 miles from Celina, TX)
- 12 days ago
- Plano, TX (19 miles from Celina, TX)
- 12 days ago
Health Special Risk, Inc. is seeking a Customer Service Representative to join our team in Plano, TX....
Remote WorkInsurance Personal Lines Customer Service Agent
- Plano, TX (19 miles from Celina, TX)
- 14 days ago
- Plano, TX (19 miles from Celina, TX)
- 14 days ago
Insurance Personal Lines Customer Service Agent Insurance Personal Lines Customer Service Agent locations Plano-Parkwood time type Full time posted on Posted Yesterday job requisition id R 05878 Join...
- Plano, TX (19 miles from Celina, TX)
- 15 days ago
- Plano, TX (19 miles from Celina, TX)
- 15 days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
Retail Customer Service Associate
- Plano, TX (19 miles from Celina, TX)
- 19 days ago
- Plano, TX (19 miles from Celina, TX)
- 19 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1200 E Spring Creek Pkwy, Plano,...
Customer Service Representative I
- Plano, TX (19 miles from Celina, TX)
- 30+ days ago
- Plano, TX (19 miles from Celina, TX)
- 30+ days ago
Preferred Qualifications: 3 years of customer service experience with at least 2+ years call center environment....
Bilingual Customer Service Rep I - (Spanish/English)
- Plano, TX (19 miles from Celina, TX)
- 60+ days ago
- Plano, TX (19 miles from Celina, TX)
- 60+ days ago
Customer Service Representatives (CSRs) answer customer inquiries and resolve requests politely and timely....
For the complete Utility Customer Service Representative job description, please click here. The City of Celina is on a four (4) day work week....
Demographic Data for Celina, TX
Moving to Celina, TX? Find some basic demographic data about Celina, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Celina, TX
Highest Education Level
Customer Services in Celina, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Facility Management
- Industrial Sales
- Forklift
- Check Cashing
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Call Center Experience
- Inbound
- Payment Processing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- Retail
- High School Diploma
- Driving
- Telephone Skills
- Friendliness
- Written Communication
- Typing
- Collaboration
- Data Entry
- Spanish
- English
- Multitasking
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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