Customer Service Jobs in Cedar Park, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 21 Jobs

Customer Service Representative - FT

  • Austin, TX (19 miles from Cedar Park, TX)
  • 8 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 8 days ago

service....

Customer Service Representative (Bilingual)

  • Round Rock, TX (10 miles from Cedar Park, TX)
  • 4 days ago
  • Round Rock, TX (10 miles from Cedar Park, TX)
  • 4 days ago

As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Seasonal Customer Service Representative - Domain Northside

  • Austin, TX (19 miles from Cedar Park, TX)
  • 1 day ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 1 day ago

Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...

Collision Customer Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 1 day ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 1 day ago

Customer Service Provide the highest level of customer service while building customer satisfaction and retention Innovation Develop and display innovative approaches and ideas to our business....

TPWD - Customer Service Representative I

  • Austin, TX (19 miles from Cedar Park, TX)
  • 5 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 5 days ago

I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...

Customer Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 11 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 11 days ago

Position Title: Customer Service Representative Position Summary: We are seeking a highly organized and service-driven Customer Service Representative to join our team....

Customer Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 13 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 13 days ago

Excellent customer service skills. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times....

Licensed Insurance Property & Casualty Customer Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 14 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 14 days ago

Lines license (required at hire) 1+ years of experience in customer service experience, call center, or insurance strongly preferred Strong verbal communication, active listening skills and proficiency...

Part Time Customer Service Associate

  • Austin, TX (19 miles from Cedar Park, TX)
  • 18 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 18 days ago

Assist customers by effectively resolving all customer service issues....

Remote Customer Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 19 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 19 days ago

Remote Customer Service Representative Earn between $14.50 - $15 per hour. What will I do as a Remote Customer Service Representative?...

Remote Work

Retail Customer Service Associate

  • Round Rock, TX (10 miles from Cedar Park, TX)
  • 27 days ago
  • Round Rock, TX (10 miles from Cedar Park, TX)
  • 27 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 130 Sundance Pkwy Ste 300, Round...

Retail Customer Service Associate

  • Austin, TX (19 miles from Cedar Park, TX)
  • 27 days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 27 days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 10901 Lakeline Mall Dr, Austin,...

HD Customer Service Representative III

  • Round Rock, TX (10 miles from Cedar Park, TX)
  • 30+ days ago
  • Round Rock, TX (10 miles from Cedar Park, TX)
  • 30+ days ago

Division: Women, Infants, and Children (WIC) Working Title: Customer Service Representative Direct Supervisor: Round Rock WIC Team Lead Performs complex (journey-level) customer service work....

Customer Service Representative

  • Austin, TX (19 miles from Cedar Park, TX)
  • 30+ days ago
  • Austin, TX (19 miles from Cedar Park, TX)
  • 30+ days ago

Our client, a leading provider in the healthcare sector, is seeking Bilingual Customer Service Representative to join their team....

Customer Service Representative

  • Florence, TX (22 miles from Cedar Park, TX)
  • 30+ days ago
  • Florence, TX (22 miles from Cedar Park, TX)
  • 30+ days ago

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Demographic Data for Cedar Park, TX

Moving to Cedar Park, TX? Find some basic demographic data about Cedar Park, TX below.


Local
National
89,279
2,393
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Jobs in Cedar Park, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Cedar Park, TX offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.5%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cedar Park, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »