Customer Service Jobs in Carrollton, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Customer Service Representative - Field Services
- Grapevine, TX (10 miles from Carrollton, TX)
- 6 hours ago
- Grapevine, TX (10 miles from Carrollton, TX)
- 6 hours ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Alternate-Customer Service Representative
- Irving, TX (10 miles from Carrollton, TX)
- 8 hours ago
- Irving, TX (10 miles from Carrollton, TX)
- 8 hours ago
As an Alternate-Customer Service Representative, you will be part of the customer service department supporting patient care initiatives....
Inbound Customer Service Representative (Tolling)
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
- Dallas, TX (12 miles from Carrollton, TX)
- 1 day ago
We are looking for Customer Service Representatives to support inbound customer service....
Customer Service Representative
- Dallas, TX (12 miles from Carrollton, TX)
- 3 days ago
- Dallas, TX (12 miles from Carrollton, TX)
- 3 days ago
Customer Service Representative Richardson, Texas Job Description: Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location....
Alternate-Customer Service Representative
- Irving, TX (10 miles from Carrollton, TX)
- 4 days ago
- Irving, TX (10 miles from Carrollton, TX)
- 4 days ago
**What's in this Alternate-Customer Service Representative position for you?...
Senior Customer Service Representative - National Remote
- Dallas, TX (12 miles from Carrollton, TX)
- 5 days ago
- Dallas, TX (12 miles from Carrollton, TX)
- 5 days ago
As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....
Remote WorkPart Time Customer Service Associate
- DFW Airport, TX (9 miles from Carrollton, TX)
- 5 days ago
- DFW Airport, TX (9 miles from Carrollton, TX)
- 5 days ago
Assist customers by effectively resolving all customer service issues....
Customer Service Representative
- Dallas, TX (12 miles from Carrollton, TX)
- 6 days ago
- Dallas, TX (12 miles from Carrollton, TX)
- 6 days ago
preferred with knowledge of construction related products a plus Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome Decision making abilities with excellent customer...
Customer Service Representative (Remote in Texas)
- Richardson, TX (8 miles from Carrollton, TX)
- 6 days ago
- Richardson, TX (8 miles from Carrollton, TX)
- 6 days ago
We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization....
Remote WorkBilingual Customer Service Representative
- Grapevine, TX (10 miles from Carrollton, TX)
- 6 days ago
- Grapevine, TX (10 miles from Carrollton, TX)
- 6 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Experienced Bilingual Customer Service Representative
- Frisco, TX (16 miles from Carrollton, TX)
- 6 days ago
- Frisco, TX (16 miles from Carrollton, TX)
- 6 days ago
$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...
Customer Service Representative - Bilingual
- Richardson, TX (8 miles from Carrollton, TX)
- 7 days ago
- Richardson, TX (8 miles from Carrollton, TX)
- 7 days ago
Position Summary: The customer service representative- bilingual is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution...
Customer Service Representative - In office Dallas, TX
- Farmers Branch, TX (1 mile from Carrollton, TX)
- 8 days ago
- Farmers Branch, TX (1 mile from Carrollton, TX)
- 8 days ago
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Customer Service Representative...
- Irving, TX (10 miles from Carrollton, TX)
- 9 days ago
- Irving, TX (10 miles from Carrollton, TX)
- 9 days ago
Opportunity to earn monthly bonuses Average call volume per day=40-50 calls / Average call handle time= 9-15 mins Recommended Skill Set: Sales Customer Service Call Center Experience Health and Life...
Remote WorkCustomer Service Representative Team Lead - National Remote
- Dallas, TX (12 miles from Carrollton, TX)
- 10 days ago
- Dallas, TX (12 miles from Carrollton, TX)
- 10 days ago
The Customer Service Representative Lead is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake County...
Remote WorkDemographic Data for Carrollton, TX
Moving to Carrollton, TX? Find some basic demographic data about Carrollton, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Carrollton, TX
Highest Education Level
Customer Services in Carrollton, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Problem Resolution
- Wellness
- Energetic
- Compensation and Benefits
- Check Cashing
- Long-Term Disability
- Personal Lines
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Referrals
- Inbound/Outbound Calling
- Decision Making
- Listening
- Customer Relations
- Military Background
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Typing
- Flexibility
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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