Customer Service Jobs in Carrollton, TX

A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.

Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.

1-15 of 76 Jobs

Customer Service Representative - Field Services

  • Grapevine, TX (10 miles from Carrollton, TX)
  • 6 hours ago
  • Grapevine, TX (10 miles from Carrollton, TX)
  • 6 hours ago

Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...

Alternate-Customer Service Representative

  • Irving, TX (10 miles from Carrollton, TX)
  • 8 hours ago
  • Irving, TX (10 miles from Carrollton, TX)
  • 8 hours ago

As an Alternate-Customer Service Representative, you will be part of the customer service department supporting patient care initiatives....

Inbound Customer Service Representative (Tolling)

  • Dallas, TX (12 miles from Carrollton, TX)
  • 1 day ago
  • Dallas, TX (12 miles from Carrollton, TX)
  • 1 day ago

We are looking for Customer Service Representatives to support inbound customer service....

Customer Service Representative

  • Dallas, TX (12 miles from Carrollton, TX)
  • 3 days ago
  • Dallas, TX (12 miles from Carrollton, TX)
  • 3 days ago

Customer Service Representative Richardson, Texas Job Description: Note: This position reports to our 2270 Lakeside Blvd, Richardson, TX location....

Alternate-Customer Service Representative

  • Irving, TX (10 miles from Carrollton, TX)
  • 4 days ago
  • Irving, TX (10 miles from Carrollton, TX)
  • 4 days ago

**What's in this Alternate-Customer Service Representative position for you?...

Senior Customer Service Representative - National Remote

  • Dallas, TX (12 miles from Carrollton, TX)
  • 5 days ago
  • Dallas, TX (12 miles from Carrollton, TX)
  • 5 days ago

As a Senior Customer Service Representative, you'll compassionately deliver an exceptional experience to between 30 to 50 callers per day....

Remote Work

Part Time Customer Service Associate

  • DFW Airport, TX (9 miles from Carrollton, TX)
  • 5 days ago
  • DFW Airport, TX (9 miles from Carrollton, TX)
  • 5 days ago

Assist customers by effectively resolving all customer service issues....

Customer Service Representative

  • Dallas, TX (12 miles from Carrollton, TX)
  • 6 days ago
  • Dallas, TX (12 miles from Carrollton, TX)
  • 6 days ago

preferred with knowledge of construction related products a plus Proficient level of computer skills; MS Word, Excel, Outlook and Internet Explorer/Chrome Decision making abilities with excellent customer...

Customer Service Representative (Remote in Texas)

  • Richardson, TX (8 miles from Carrollton, TX)
  • 6 days ago
  • Richardson, TX (8 miles from Carrollton, TX)
  • 6 days ago

We are seeking full-time, motivated Customer Service Representatives to join our award-winning customer service organization....

Remote Work

Bilingual Customer Service Representative

  • Grapevine, TX (10 miles from Carrollton, TX)
  • 6 days ago
  • Grapevine, TX (10 miles from Carrollton, TX)
  • 6 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Experienced Bilingual Customer Service Representative

  • Frisco, TX (16 miles from Carrollton, TX)
  • 6 days ago
  • Frisco, TX (16 miles from Carrollton, TX)
  • 6 days ago

$1,500 sign on bonus for those with a Personal Lines license, ask your recruiter for more details!...

Customer Service Representative - Bilingual

  • Richardson, TX (8 miles from Carrollton, TX)
  • 7 days ago
  • Richardson, TX (8 miles from Carrollton, TX)
  • 7 days ago

Position Summary: The customer service representative- bilingual is to promote favorable company relationships with patients, providers, and payers through prompt, accurate, and courteous resolution...

Customer Service Representative - In office Dallas, TX

  • Farmers Branch, TX (1 mile from Carrollton, TX)
  • 8 days ago
  • Farmers Branch, TX (1 mile from Carrollton, TX)
  • 8 days ago

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Customer Service Representative...

Remote Life Insurance Csr

  • Irving, TX (10 miles from Carrollton, TX)
  • 9 days ago
  • Irving, TX (10 miles from Carrollton, TX)
  • 9 days ago

Opportunity to earn monthly bonuses Average call volume per day=40-50 calls / Average call handle time= 9-15 mins Recommended Skill Set: Sales Customer Service Call Center Experience Health and Life...

Remote Work

Customer Service Representative Team Lead - National Remote

  • Dallas, TX (12 miles from Carrollton, TX)
  • 10 days ago
  • Dallas, TX (12 miles from Carrollton, TX)
  • 10 days ago

The Customer Service Representative Lead is responsible for answering incoming calls with questions regarding Optum Salt Lake County Behavioral Health Providers, services available in Salt Lake County...

Remote Work

Demographic Data for Carrollton, TX

Moving to Carrollton, TX? Find some basic demographic data about Carrollton, TX below.


Local
National
134,957
4,397
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireInsurance curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Salary for Customer Service Jobs in Carrollton, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireInsurance research efforts.

Highest Education Level

Customer Services in Carrollton, TX offer the following education background
Bachelor's Degree
35.2%
High School or GED
20.4%
Associate's Degree
16.7%
Vocational Degree or Certification
15.3%
Master's Degree
8.1%
Some College
2.8%
Doctorate Degree
0.9%
Some High School
0.5%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Carrollton, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

insurance agent's hands over a small house
How to Become an Insurance Agent

Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.

Read article »