Customer Service Jobs in Austin, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
**JOB QUALIFICATIONS** **Required Education** High School Diploma or GED equivalent **Required Experience** 1-3 years of call center or customer service experience **Preferred Education** Associate...
& Casualty license, with our support Strong organization and written/verbal communication skills Demonstrated customer service focus Proficient in Microsoft Office or similar systems, including spreadsheets...
Customer Service Representative Classic Collision is now hiring a Customer Service Representative....
Retail Customer Service Associate
- Round Rock, TX (22 miles from Austin, TX)
- 16 days ago
- Round Rock, TX (22 miles from Austin, TX)
- 16 days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 130 Sundance Pkwy Ste 300, Round...
Remote Customer Service Representative Earn between $14.50 - $16 per hour. What will I do as a Remote Customer Service Representative?...
Remote WorkAssist customers by effectively resolving all customer service issues....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - Patient Registration
- Cedar Park, TX (19 miles from Austin, TX)
- 28 days ago
- Cedar Park, TX (19 miles from Austin, TX)
- 28 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
service....
Overview As a Customer Service Representative (Bilingual), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Licensed Insurance Property & Casualty Customer Service Representative
- Austin, TX
- 60+ days ago
- Austin, TX
- 60+ days ago
Lines license (required at hire) 1+ years of experience in customer service experience, call center, or insurance strongly preferred Strong verbal communication, active listening skills and proficiency...
HD Customer Service Representative III
- Round Rock, TX (22 miles from Austin, TX)
- 60+ days ago
- Round Rock, TX (22 miles from Austin, TX)
- 60+ days ago
Division: Women, Infants, and Children (WIC) Working Title: Customer Service Representative Direct Supervisor: Round Rock WIC Team Lead Performs complex (journey-level) customer service work....
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
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Salary for Customer Service Jobs in Austin, TX
Highest Education Level
Customer Services in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Wellness
- Facility Management
- Forklift
- Friendliness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- Auto Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Call Center Experience
- Inbound
- Claims
- Financial Services
- Payment Processing
- Courteous
- Complaint Resolution
- Resolution
- Customer Support
- Accounts Receivable
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Military Background
- Retail
- Listening
- Customer Relations
- High School Diploma
- Written Communication
- Driving
- Typing
- Telephone Skills
- Collaboration
- Data Entry
- Policy Development
- Spanish
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Sales
- Microsoft Excel
- Bilingual
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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