Customer Service Jobs in Austin, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
- Austin, TX (7 miles from Austin, TX)
- 10 hours ago
- Austin, TX (7 miles from Austin, TX)
- 10 hours ago
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Licensed Insurance Customer Service. Job in Leander Gr8Jobs
- Leander, TX (23 miles from Austin, TX)
- 16 hours ago
- Leander, TX (23 miles from Austin, TX)
- 16 hours ago
Active Property and Casualty license is required....
Join a dynamic team where you'll make a real impact by helping grant applicants navigate the funding process with excellent customer service and technical support....
Customer Service Position available for a high volume Auto Insurance Store; Candidate must be licensed with experience in the auto insurance industry....
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Central Region)
- Austin, TX
- 6 days ago
- Austin, TX
- 6 days ago
Resolve customers' service or billing complaints; check to ensure that appropriate changes were made to resolve customers' problems....
Customer Service Representative
- Round Rock, TX (22 miles from Austin, TX)
- 6 days ago
- Round Rock, TX (22 miles from Austin, TX)
- 6 days ago
service and/or healthcare setting Knowledge of customer service principles and practices Knowledge of call center telephony and technology Ability to quickly assess a request, use electronic and paper...
As a Customer Service Representative, you'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional...
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
Customer Service Representative - Patient Registration II
- Round Rock, TX (22 miles from Austin, TX)
- 14 days ago
- Round Rock, TX (22 miles from Austin, TX)
- 14 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
After the first week of training, you have the option to work at home.Maximus is currently hiring Monolingual Customer Service Representatives (English Calls Only) to join our team!...
Hold/obtain and maintain General Lines Property and Casualty license pursuant to Texas law. Must be acquired within 60 days after completion of course material....
Customer Service Representative Crash Champions - 2.8 Austin, TX Job Details Full-time $10.14 - $25.00 an hour 21 hours ago Benefits Paid holidays Disability insurance Health insurance Dental insurance...
Job Title: Customer Service Representative About the Role: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team!...
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Mastery: Demonstrate excellent customer service skills, embodying warmth, enthusiasm, and genuine care....
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Austin, TX
Highest Education Level
Customer Services in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inventory Management
- Merchandising
- Cashier Skills
- Scanning
- Purchasing
- Order Entry
- Quality Control Inspection
- Store Management
- Wellness
- Facility Management
- Food Service Management
- Forklift
- Energetic
- Willingness To Learn
- Dusting
- Long-Term Disability
- Associates
- One Call Resolution
- Claims Processing
- Claims
- Inbound
- Call Center Experience
- Payment Processing
- Courteous
- Complaint Resolution
- Customer Support
- Reimbursement
- Customer Satisfaction
- Inbound/Outbound Calling
- Military Background
- Customer Relations
- Listening
- High School Diploma
- Retail
- Written Communication
- Driving
- Telephone Skills
- Typing
- Friendliness
- Collaboration
- Spanish
- Multitasking
- English
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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