Customer Service Jobs in Austin, TX
A Customer Service Representative in the Insurance industry is primarily responsible for managing customer queries and complaints. They provide assistance and information regarding policies, rates, and claims. They communicate with customers through various channels, ensuring that the insurance company provides a high level of customer service and satisfaction. Their roles may also include policy renewals, processing modifications, and liaising with other departments like underwriting or claims. Therefore, they must have excellent communication skills, problem-solving abilities, and a deep understanding of the insurance sector.
Before becoming a Customer Service Representative in an insurance company, a person may have roles such as a Sales Representative where they gain experience in dealing with customers and understanding their needs. They might also work as an Administrative Assistant or a Call Center Agent, which would offer them significant exposure to customer service. As for certifications, while a high school diploma might be sufficient for some companies, others may require a degree in business or a related field. However, having a certificate in Customer Service or related courses can be beneficial. Additionally, knowledge of insurance laws and regulations and proficiency in using insurance software will also be a plus.
Assist customers by effectively resolving all customer service issues....
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
service experience is a plus, but not required Strong written and verbal English communication skills Demonstrated customer service experience Ability to multitask and resolve minor customer service...
Customer Service Representative - Patient Registration
- Cedar Park, TX (19 miles from Austin, TX)
- 11 days ago
- Cedar Park, TX (19 miles from Austin, TX)
- 11 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
At least 6 months of customer service experience preferred. Must reside within 70 miles of Austin, TX. Fluent ability to read, write, and speak Spanish....
Bilingual Customer Service Representative (Vietnamese)
- Austin, TX
- 12 days ago
- Austin, TX
- 12 days ago
Program Specific Requirements: - Must live in Texas - High School diploma or equivalent - 6 months of customer service experience preferred. - Fluent ability to read, write, and speak Vietnamese and...
At least 6 months of customer service experience preferred. Must reside within 70 miles of Austin, TX. Fluent ability to read, write, and speak Spanish....
service....
Overview As a Customer Service Representative (Bilingual), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service skills Proven track record of achieving objectives Excellent listening and comprehension skills with attention to detail Ability to develop mastery of product knowledge and application process...
Remote WorkExcellent customer service skills. Ability to manage competing priorities. Ability to perform job duties in a professional manner at all times....
Customer Service Representative
- Kyle, TX (16 miles from Austin, TX)
- 30+ days ago
- Kyle, TX (16 miles from Austin, TX)
- 30+ days ago
Requirement: High School Diploma or GED Excellent customer service experience At R1, we are committed to promoting diversity, equity, and inclusion....
Licensed Insurance Property & Casualty Customer Service Representative
- Austin, TX
- 30+ days ago
- Austin, TX
- 30+ days ago
Lines license (required at hire) 1+ years of experience in customer service experience, call center, or insurance strongly preferred Strong verbal communication, active listening skills and proficiency...
HD Customer Service Representative III
- Round Rock, TX (22 miles from Austin, TX)
- 60+ days ago
- Round Rock, TX (22 miles from Austin, TX)
- 60+ days ago
Division: Women, Infants, and Children (WIC) Working Title: Customer Service Representative Direct Supervisor: Round Rock WIC Team Lead Performs complex (journey-level) customer service work....
Demographic Data for Austin, TX
Moving to Austin, TX? Find some basic demographic data about Austin, TX below.
Customer Service Online Courses and Training Opportunities
Salary for Customer Service Jobs in Austin, TX
Highest Education Level
Customer Services in Austin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Order Entry
- Conflict Resolution
- Store Management
- Problem Resolution
- Order Processing
- Wellness
- Check Cashing
- Long-Term Disability
- Personal Lines
- Property and Casualty Insurance
- One Call Resolution
- Claims Processing
- Service Sales
- Claims
- Call Center Experience
- Inbound
- Financial Services
- Medical Billing
- Courteous
- Customer Support
- Resolution
- Complaint Resolution
- Accounts Receivable
- Reimbursement
- Referrals
- Customer Satisfaction
- Inbound/Outbound Calling
- Decision Making
- Background Checks
- Military Background
- Listening
- Customer Relations
- Retail
- High School Diploma
- Written Communication
- Driving
- Friendliness
- Telephone Skills
- Typing
- Collaboration
- Data Entry
- Multitasking
- Spanish
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
How to Become an Insurance Agent
Interested in a career as an insurance agent? Learn more about insurance agent licenses, insurance agent salary ranges, and more.
Read article »